Top 13174 Performance manager Jobs in Long Island City Ny

Senior Account Manager
Upfluence —New York, NY
- $110,000 - $160,000 a year
- Full-time
- Hybrid work
- English
- Office
- Conflict management
- Health insurance
- Dental insurance
Account Manager
Upfluence —New York, NY
- $65,000 - $90,000 a year
- Full-time
- English
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Operations Manager
Confidential (Shipping & Logistics) —Long Island City, NY
- $75,000 - $90,000 a year
- Full-time
- Background check
- 6 years
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
ITSM Manager
Starr Companies —New York, NY
- $160,000 - $185,000 a year
- Full-time
- Computer science
- Computer Science
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Mindfulness & Social Emotional Wellness Supervisor/Coordinator [2 positions, Bx&Man or Brk,Qns,SI]
Brain Power Wellness —Forest Hills, NY
- $66,300 a year
- Weekends as needed
- Background check
- School experience
- 18 years or older
- Travel reimbursement
- Wellness program
Quick Apply
Operations Manager
Amazon.com Services LLC —Maspeth, NY
- $100,100 - $150,100 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Bachelor's degree
- AD&D insurance
- Health insurance
General Manager
Old Navy —New York, NY
- $93,300 - $125,900 a year
- Weekends as needed
- Merchandising
- Mid-level
- Office
- Store discount
- Employee stock purchase plan
11d
Manager, Airport Customer Care
American Airlines —New York, NY
- $98,000 - $134,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
5d
Manager Duty Customer Experience
JetBlue Airways Corporation —Long Island City, NY
- $83,000 - $125,000 a year
- Pass drug screening
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Disability insurance
10d
Office Manager
ClearView Healthcare Partners —New York, NY
- $90,000 - $120,000 a year
- Microsoft Excel
- Microsoft Outlook
- 5 years
Team Manager - SoHo
Louis Vuitton —New York, NY
- $100,000 - $140,000 a year
- Merchandising
- Mid-level
- Business development
- Disability insurance
- Health insurance
8d
District Manager
MINISO USA —New York, NY
- $72,100 - $90,000 a year
- Full-time
- Merchandising
- Mid-level
- Bachelor's degree
12d
Senior Station Manager
Amazon.com Services LLC —Woodside, NY
- $148,500 - $200,900 a year
- Weekends as needed
- Engineering
- English
- Analysis skills
- AD&D insurance
- Health insurance
Operations Manager
ESQUIRE DEPOSITION SOLUTIONS LLC —New York, NY
- $100,000 - $125,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
General Manager
New York City Growth - Highgate Hotels —New York, NY
- $230,000 - $260,000 a year
- Full-time
- Hotel
- Senior level
- 4 years
Store Manager
Ross Stores —Long Island City, NY
- $91,408 - $142,826 a year
- Weekends as needed
- 5 years
- Merchandising
- English
Workplace Manager
Legora —New York, NY
- $147,000 - $174,000 a year
- Full-time
- Google Workspace
- 6 years
- Office
- Commuter assistance
- Health savings account
5d
Office Manager
DLA Piper —New York, NY
- $103,489 - $137,126 a year
- Full-time
- Hybrid work
- Writing skills
- High school diploma or GED
- Analysis skills
- Health insurance
- Dental insurance
Community Manager (NY)
Assort Health —New York, NY
- $130,000 - $155,000 a year
- Full-time
- Mid-level
- Office
- Recruiting
- Commuter assistance
- Health insurance
Customer Success Manager
Healthix —New York, NY
- $125,000 - $165,000 a year
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
13d

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Senior Account Manager

Upfluence
New York, NY

Apply Now

Job Details

Full-time
$110,000 - $160,000 a year

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Term negotiation
Managing customer accounts
Teamwork
Customer relationship building
Software sales
Customer retention strategy
Interpersonal skills
Tooling
Identifying new business opportunities
Account development
English
Collaboration with product development teams
Customer engagement
SaaS platforms
Conflict management
Sales management systems proficiency
Data analytics
B2B sales
Experience with SaaS (as product category for technical sales engineers)
Client growth strategy
AI-driven automation
SaaS
Customer information system software
Customer growth strategy
Account management
Data-driven decision making
Sales automation technologies

Full Job Description

Senior Account ManagerAbout the Company

Upfluence helps brands tell their story with powerful influencer & content marketing technology. Upfluence's software allows brands and agencies to identify and contact millions of social influencers and bloggers at scale to execute comprehensive influencer marketing campaigns, as well as provide detailed reporting metrics. Since the launch of our SaaS software in October 2016, the company has yielded a monthly double-digit growth rate, and we are therefore seeking further expansion for our team and offices. Our rapidly growing global team is currently distributed between our offices in NYC, Los Angeles, Lyon, Mexico City, and Paris.

About the Role

As a Senior Account Manager, you will own the post-sale relationship for a portfolio of strategic accounts, driving retention and expansion while acting as a trusted advisor to our customers. You report to the VP of Customer Success and work closely with Account Managers, Product, and Support to ensure customers see lasting value from Upfluence. This role is a strong individual contributor position with clear growth potential toward a management track.

Responsibilities

Account Growth & Expansion

Own a portfolio of accounts, identifying upsell and cross-sell opportunities grounded in product adoption and customer needs.
Serve as the customer's internal advocate, translating recurring feedback into actionable input for Product and Marketing.
Build and execute account plans focused on long-term growth, renewals, and retention.
Use customer data and platform insights to proactively surface expansion opportunities before they surface themselves.
Standardize best practices for renewal conversations and account reviews within your book of business.

Retention & Negotiation

Lead renewal negotiations with confidence, balancing commercial outcomes with genuine customer value.
Identify at-risk accounts early and deploy targeted save strategies, including executive escalations and tailored success plans.
Navigate difficult conversations with empathy and clarity, resolving issues in ways that strengthen the relationship rather than just closing the ticket.
Collaborate with Support and internal teams to drive timely, lasting resolutions on complex customer challenges.

Operations, Automation & Innovation

Maintain accurate account data in CRM systems, documenting health signals, risks, and growth opportunities.
Monitor account performance metrics and use data to drive proactive outreach and strategy adjustments.
Contribute to and co-own AI-driven and automation initiatives aimed at improving CS efficiency, customer experience, and scalability.
Identify workflow gaps and help design or test automated solutions, working with tools like n8n, Zapier, or equivalent platforms.

Requirements

4+ years of experience in Account Management, Customer Success, or a related post-sale role within a SaaS environment.
Proven track record driving retention and expansion within an existing customer base.
Strong negotiation and conflict resolution skills, with the ability to navigate renewals and at-risk situations with poise.
Customer-first mindset with the ability to align business strategy to individual client needs.
Outstanding verbal and written communication skills in English, with the ability to engage diverse audiences.
Strategic and creative thinking to uncover growth opportunities and address challenges before they escalate.
Curiosity and comfort around automation tools and AI-powered workflows, with an appetite to test and iterate.
Proficiency with CRM tools and data analysis for decision-making and strategy development.
Strong collaboration skills to work effectively across Sales, Marketing, Product, and Support teams.

What We Offer

Clear career path and growth potential, including a path to leadership.
Competitive compensation package.
Full benefits (Medical, Dental, Vision, Disability).
3-4 weeks vacation + company holidays.
1 week of discretionary sick days.
Hybrid work structure (3 days per week in the office).
A diverse and international team.
An entrepreneurial environment with room to grow.

We offer a flexible hybrid work model, providing our employees with an office setting and the ability to work partially from home. We believe in work-life balance and provide access so we can make the best of our workdays.

Upfluence is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: $110,000.00 - $160,000.00 per year

Work Location: In person

Apply Now

Refine Your Search

performance manager jobs in long island city ny

Senior Account Manager

Account Manager

Operations Manager

ITSM Manager

Mindfulness & Social Emotional Wellness Supervisor/Coordinator [2 positions, Bx&Man or Brk,Qns,SI]

Operations Manager

General Manager

Manager, Airport Customer Care

Manager Duty Customer Experience

Office Manager

Team Manager - SoHo

District Manager

Senior Station Manager

Operations Manager

General Manager

Store Manager

Workplace Manager

Office Manager

Community Manager (NY)

Customer Success Manager

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