Top 7514 Experience manager Jobs in Long Island Ny

Hospitality Manager
Catholic Health —Melville, NY
- $72,000 - $115,000 a year
- Hospital
- Computer literacy
- Writing skills
- Health insurance
- Tuition reimbursement
Sr. Program Lead, Professional Education, CKMH
American Heart Association —Long Island, NY
- $84,400 - $113,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Fair chance
- Wellness program
- Paid holidays
4d
Training Manager
Stony Brook University —Stony Brook, NY
- $110,000 - $120,000 a year
- Online Application
- Google Workspace
- Oracle
- Mid-level
11d
Vice President of Talent and Workforce Experience
AHRC Nassau —Plainview, NY
- $175,000 - $200,000 a year
- Weekends as needed
- Master's degree
- Bachelor's degree
- Organizational skills
- Tuition reimbursement
- Opportunities for advancement
Manager, Sourcing Commodity - Indirect
Leviton Manufacturing —Melville, NY
- $100,000 - $120,000 a year
- Full-time
- Microsoft Excel
- Oracle
- Data analysis skills
- Paid holidays
- Health insurance
Service Operations Manager
Nerds That Care —Hauppauge, NY
- $90,000 - $115,000 a year
- Full-time
- Supervising experience
- Bachelor's degree
- Mentoring
- Profit sharing
- Health savings account
Quick Apply
8d
Bilingual Team Lead Coordinator - Russian Speaking
Heritage NY Medical, PC —Garden City, NY
- $50,000 - $75,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- HIPAA
- English
- Health savings account
- Health insurance
Quick Apply
Account Manager-Commercial Lines
Superior Insurance Partners —Mount Sinai, NY
- $55,000 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Commercial
- Health insurance
- Dental insurance
Quick Apply
Safety & Claims Manager – Transportation & Warehouse
Confidential —Holtsville, NY
- $90,000 - $115,000 a year
- Full-time
- CDL A
- 3 years
- Case management
- Paid holidays
- Health insurance
Quick Apply
Human Resources Coordinator
Slater Slater Schulman LLP —Melville, NY
- $55,000 - $70,000 a year
- Full-time
- Google Workspace
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
IPS Employment Specialist - 00219 (ACH023) - Mon - Fri 9AM - 5PM
WellLife Network —Huntington, NY
- $23 - $24 an hour
- Full-time
- Computer literacy
- Mid-level
- Driver's License
- Wellness program
- Paid holidays
Quick Apply
14d
Automotive Finance Manager
GENERATION AUTO GROUP —Bohemia, NY
- $150,000 - $300,000 a year
- Dealership
- Mid-level
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Cutting Room Manager- Knit Apparel
Royal Apparel —Hauppauge, NY
- $80,000 - $100,000 a year
- Full-time
- Spanish
- 5 years
- English
- Relocation assistance
- Health insurance
Quick Apply
1d
Leasing Manager
Concord Management of NY LLC —Huntington Station, NY
- From $70,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Recruiter
Uncle Gs Management Corp. —Melville, NY
- $65,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
Quick Apply
11d
Filed Project Manager (Steel Structure)
Triple H Construction Inc —Ronkonkoma, NY
- $110,000 - $130,000 a year
- Full-time
- Construction site
- In-person
- Senior level
- Health insurance
- Paid time off
Quick Apply
US BD Manager
PINDAO INTERNATIONAL INVESTMENT PTE. LTD. —New York State
- $70,000 - $110,000 a year
- Full-time
- English
- Mid-level
- 3 years
- 401(k)
- Paid time off
Quick Apply
9d
Senior Project Manager
Confidential —Bayport, NY
- $140,000 - $190,000 a year
- Full-time
- AutoCAD
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid holidays
Quick Apply
Senior Property Manager
Capstone Living —Stamford, CT
- $100,000 - $115,000 a year
- Full-time
- Team management
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Dental Office Manager
Confidential —Smithtown, NY
- From $30 an hour
- Full-time
- Dental office
- Computer literacy
- Mid-level
- Health savings account
- Dental insurance
Quick Apply

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Hospitality Manager

Catholic Health -
Melville, NY

Apply Now

Job Details

$72,000 - $115,000 a year

Benefits

Health insurance
Tuition reimbursement
Pension plan

Qualifications

Writing skills
Bachelor's degree

Full Job Description

Overview:

Catholic Health is one of Long Island’s finest health and human services agencies. Our health system has over 16,000 employees, six acute care hospitals, three nursing homes, a home health service, hospice and a network of physician practices across the island.

At Catholic Health, our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence based practice to improve outcomes – to every patient, every time.

We are committed to caring for Long Island. Be a part of our team of healthcare heroes and discover why Catholic Health was named Long Island's Top Workplace!

Job Details:

Hospitality Managers will be responsible for implementing Catholic Health’s Patient Experience Program on specific hospital campuses to ensure that patients and families receive comfortable, compassionate, and safe care during their hospital stay. They will work collaboratively with all clinical and nonclinical disciplines in their assigned hospital unit/department to create an environment of safety and comfort for patients and families.

Essential Job Duties:
The Hospitality Manager will serve as a key point of contact between unit/department leadership and patients/family in managing and coordinating patient care. They will actively listen to patient concerns, and escalate to appropriate management as they arise, performing service recovery as needed. They will actively:

Round on patients and families regularly to ensure standards of care are met and to develop a relationship of trust
Facilitate communication between patients, patient/families and the care team
Facilitate patient experience rounding by senior leaders on the nursing unit. Shadow and observe the patient’s experience rounding in action
Ensure there is real-time follow-up on patient/family concerns
Identify and follow through with patients and families who have special needs/requests or who require service recovery
Track/trend patient feedback to identify issues and opportunities
Complete reports and documentation to share with the appropriate stakeholders
Facilitate surveys - discuss with patients and families and encourage survey participation and unbiased feedback
Conduct follow-up phone calls post-discharge to collect additional feedback
Assist with capturing patient success stories
Assist PX Director with in-depth analysis of all patient metrics, PX Surveys, written and verbal compliments and complaints, and qualitative data from multiple sources
Provide one-on-one coaching for leaders and key staff to improve patient experience
Provide regular communication to the campus PX Director on project timelines and progress.
Collaborate on a regular basis with the campus PX Director
Educate staff in the philosophy and techniques of patient experience improvement, using I-CARE values to drive culture and behavior
Participate in unit and departmental meetings and huddles as indicated
Assist in implementing process improvement projects that impact patient experience in the hospital
Any other related request, as directed by the Catholic Heath Office of Patient Experience
Exemplify, promote, lead and coach on the ICARE values and PX behaviors on a daily basis with patients, families, and employees
Uniform will likely be provided

Education and Experience:

To qualify, the candidate must have a Bachelor’s Degree with a minimum of 1–2 years of work experience participating in performance improvement programs, problem-solving, time management, hospitality programs. Excellent written and oral communication skills; prioritization skills; and be self-motivated and detail oriented with an excellent work ethic.

Other skills:

Outstanding interpersonal and communication skills.
Ability to respond in a caring, empathic, and calming way with people.
Comfortable working in a fast-paced setting with seriously ill.
Demonstrated experience in leading by influence.
User knowledge of relevant computer systems/applications.
Ability to research, summarize and communicate verbally and in writing to the public.
Polished facilitation and presentation skills

Posted Salary Range: USD $72,000.00 - USD $115,000.00 /Yr. :

This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies and experience. The salary range or rate listed does not include any bonuses/incentive, or other forms of compensation that may be applicable to this job and it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.

Apply Now

Refine Your Search

experience manager jobs in long island ny

Hospitality Manager

Sr. Program Lead, Professional Education, CKMH

Training Manager

Vice President of Talent and Workforce Experience

Manager, Sourcing Commodity - Indirect

Service Operations Manager

Bilingual Team Lead Coordinator - Russian Speaking

Account Manager-Commercial Lines

Safety & Claims Manager – Transportation & Warehouse

Human Resources Coordinator

IPS Employment Specialist - 00219 (ACH023) - Mon - Fri 9AM - 5PM

Automotive Finance Manager

Cutting Room Manager- Knit Apparel

Leasing Manager

Recruiter

Filed Project Manager (Steel Structure)

US BD Manager

Senior Project Manager

Senior Property Manager

Dental Office Manager

I want to receive the latest job alert for experience manager in long island ny

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