Top 364 Onboarding specialist Jobs in Los Angeles, Ca

Patient Experience and Customer Service Training Specialist
HRC Fertility Management —Pasadena, CA
- $65,000 - $75,000 a year
- Full-time
- Public speaking
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
4d
Security Training /Development Specialist
Platinum Security —Los Angeles, CA
- From $21 an hour
- Full-time
- Spanish
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Part-Time HR Specialist / HR Consultant (Specialty Infusion Pharmacy)
MEDRX INFUSION CLINICAL PHARMACY —Inglewood, CA
- $25 - $35 an hour
- Part-time
- Hybrid work
- Background check
- HIPAA
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Community Relations & Business Development Professional
Home Instead Long Beach —Long Beach, CA
- $50,000 - $54,000 a year
- Mid-level
- Driver's License
- Home Health
- Paid holidays
- Health insurance
Quick Apply
Human Resources Specialist
MEXICAN AMERICAN OPPORTUNITY FOUNDATION —Montebello, CA
- $29.00 - $31.57 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid jury duty
- 403(b) matching
Onboarding Specialist
Edelman Financial Engines, LLC —Los Angeles, CA
- $66,000 - $93,000 a year
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply
Implementation Specialist I / Client Onboarding
ADP —La Palma, CA
- $17.02 - $30.14 an hour
- Overtime
- Hybrid work
- Spanish
- Writing skills
- No experience needed
- Wellness program
- Disability insurance
Regional Support Specialist - Calabasas, CA
Anywhere Real Estate —Calabasas, CA
- Full-time
- Computer literacy
- Mid-level
- Office
- Wellness program
- Paid parental leave
Talent Acquisition Specialist
Spectra360.com —Long Beach, CA
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- Spanish
- 1 year
- Entry level
- Health insurance
- Paid time off
Quick Apply
3d
Human Resources Specialist
Goodwin Recruiting —Whittier, CA
- Full-time
- English
- Office
- Bachelor's degree
- AD&D insurance
- Paid holidays
Quick Apply
10d
Technical Support Specialist (CA)
INSPYR Solutions —Culver City, CA
- $30 - $35 an hour
- Hybrid work
- Google Workspace
- Computer science
- Computer Science
- Health insurance
- 401(k)
Quick Apply
Talent Acquisition Specialist
Manpower —Los Angeles, CA
- $33.97 an hour
- Mid-level
- Office
- Bachelor's degree
Quick Apply
1d
Payroll & Benefits Specialist
Beacon Hill Staffing Group —Los Angeles, CA
- $35 - $37 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Dental insurance
- Vision insurance
Quick Apply
11d
Support Specialist
SimplePractice —Los Angeles, CA
- $46,000 - $48,000 a year
- Overtime
- Remote
- Google Workspace
- Bachelor's degree
- Computer skills
- Paid parental leave
- Paid holidays
Authorization Specialist
KabaFusion —Cerritos, CA
- $28 - $32 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
2d
Onboarding Specialist, Experience & Learning
Woodcraft Rangers —Los Angeles, CA
- $30 - $35 an hour
- Weekends as needed
- Hybrid work
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Customer Support Specialist
Argus Medical Management, LLC —Anaheim, CA
- $24 - $26 an hour
- Weekends as needed
- Remote
- Spanish
- 5 years
- English
Quick Apply
Account Specialist (Onboarding), MedSpa
Sunbit —Los Angeles, CA
- $28 - $30 an hour
- Email
- Mid-level
- Office
- Leadership
- Health savings account
- Health insurance
Quick Apply
HR Onboarding Specialist
AMPAM Parks Mechanical —Carson, CA
- $27 - $34 an hour
- Full-time
- Spanish
- English
- Mid-level
Quick Apply
5d
IT Support Specialist
Paradigm Treatment Centers —Los Angeles, CA
- $35 - $40 an hour
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
4d

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Patient Experience and Customer Service Training Specialist

HRC Fertility Management -
Pasadena, CA

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year
4 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Teamwork
Zoom
Employee relationship building
Calendar management
Communications
LMS
Stakeholder relationship building

Full Job Description

About the Position:

The Patient Experience and Corporate Training Specialist plays a critical role in improving the overall patient journey and for improving patient experience through staff training programs. By designing, delivering, and coordinating programs to capture patient experience data and feedback, and building/implementing enterprise-wide training programs that elevate service excellence across the organization, this role is a critical role for optimum patient quality assurance and improvement. This role partners closely with clinical teams, administrative/corporate departments, and organizational leadership to ensure patient experience programs are running at optimum levels and staff are equipped with the skills, knowledge, and tools needed to consistently deliver compassionate, world-class and patient-centered care.

Responsibilities and Requirements:

Key Responsibilities

Training Development & Delivery

Design and deliver and manage patient experience training programs, including staff onboarding, refresher sessions, and specialized workshops across all practice locations.
Create training materials such as presentations, guides, job aids, e-learning modules, and simulations that can be used as self-guided tools for staff as well as management guides for staff and for in-person internal workshops
Facilitate training related to communication skills, empathy, service recovery, cultural competency, de‑escalation, and organizational service standards.
Maintain and update curriculum to reflect best practices and current patient experience priorities.

Program Coordination

Develop and manage the training calendar, scheduling, registration, attendance tracking, and logistics for in‑person and virtual sessions.
Evaluate and then coordinate with department leaders to implement training needs and customize sessions for various roles (clinical, front desk, support services, etc.).
Collaborate with Human Resources and Department Leads to track completion rates and ensure compliance with mandatory patient experience and customer service training requirements.

Quality Improvement & Patient Experience Support

Monitor patient satisfaction and experience data (e.g., HCAHPS, CG‑CAHPS, internal surveys) to identify training opportunities.
Support service recovery processes by training staff on best‑practice communication and problem‑solving skills.
Partner with practice managers and department leaders to develop and implement improvement initiatives across the organization.
Document and report training effectiveness using evaluations, surveys, and metrics.
Ensure evaluations are incorporated into every training and used to support appropriate changes to curriculum

Collaboration & Stakeholder Engagement

Work closely with leaders across clinical, operational, and administrative teams to support patient experience goals.
Participate in committees, workgroups, and improvement teams related to patient satisfaction and service culture.
Assist with organization‑wide campaigns and communication rollouts that support patient engagement and service excellence.

Qualifications

Education & Experience

Bachelor’s degree in Healthcare Administration, Education, Organizational Development, Communications, or related field (required).
2–4 years of experience in training, patient experience, customer service, or healthcare operations (preferred).
Experience facilitating training sessions for diverse groups of learners (highly preferred).

Skills & Competencies

Strong facilitation, presentation, and public speaking skills.
Ability to design training materials that are clear, engaging, and accessible.
Excellent communication, relationship-building, and interpersonal skills.
Knowledge of patient satisfaction metrics (HCAHPS, CG‑CAHPS) and healthcare service excellence standards.
High emotional intelligence and ability to model empathetic, patient‑centered behaviors.
Proficiency in Microsoft Office, LMS platforms, and virtual training tools (Teams/Zoom).

Work Environment

Standard office and healthcare facility settings.
Requires regular travel across multiple sites.
Early morning or late-afternoon classes based on operational needs.

Why This Role Matters

The Patient Experience Training Coordinator directly contributes to creating a service culture that improves patient outcomes, builds trust, and strengthens the overall reputation of the organization. This role empowers employees with the tools to provide exceptional care every day.

Pay: $65,000.00 - $75,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

onboarding specialist jobs in los angeles, ca

Patient Experience and Customer Service Training Specialist

Security Training /Development Specialist

Part-Time HR Specialist / HR Consultant (Specialty Infusion Pharmacy)

Community Relations & Business Development Professional

Human Resources Specialist

Onboarding Specialist

Implementation Specialist I / Client Onboarding

Regional Support Specialist - Calabasas, CA

Talent Acquisition Specialist

Human Resources Specialist

Technical Support Specialist (CA)

Talent Acquisition Specialist

Payroll & Benefits Specialist

Support Specialist

Authorization Specialist

Onboarding Specialist, Experience & Learning

Customer Support Specialist

Account Specialist (Onboarding), MedSpa

HR Onboarding Specialist

IT Support Specialist

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