Top 269 Customer consultant Jobs in Louisville, Ky

Customer Support Consultant - Lab Liaison
IDEXX —Louisville, KY
- $23.25 an hour
- Full-time
- Laboratory experience
- Research
- High school diploma or GED
- Health insurance
- Dental insurance
10d
Customer Care Representative I (contract)
Elevance Health —Louisville, KY
- 8 hour shift
- Hybrid work
- Data analysis skills
- Research
- Office
- Health savings account
- Disability insurance
Travel Consultant
AAA East Central —Louisville, KY
- Evenings as needed
- Customer service
- Computer literacy
- Pass drug screening
- Paid parental leave
- Health insurance
Site Superintendent
Aperture Group LLC —Louisville, KY
- $50 - $60 an hour
- Full-time
- Microsoft Excel
- Construction site
- 5 years
- Health insurance
- Dental insurance
Quick Apply
1d
Sales Consultant
Forest Hills Common —Louisville, KY
- Full-time
- Computer literacy
- Driver's License
- Bachelor's degree
- Dental insurance
- 401(k)
Quick Apply
Sales Consultant
Walnut Ridge Family RV Sales —Memphis, IN
- $65,000 - $100,000 a year
- Weekends as needed
- Sales
- Dealership
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Toyota Used Car Manager Clarksville, Indiana
JEFF WYLER CLARKSVILLE INC —Clarksville, IN
- Clean driving record
- Dealership
- Merchandising
- Paid holidays
- Dental insurance
Quick Apply
11d
Auto Sales Consultant
Bob Hook Chevrolet —Louisville, KY
- $45,000 - $75,000 a year
- Full-time
- Dealership
- No experience needed
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
4h
Director of Marketing
Confidential —Louisville, KY
- From $170,000 a year
- Overtime
- Hybrid work
- Background check
- Marketing
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
1d
Optical Sales Consultant (Louisville, KY)
ABB OPTICAL Group —Louisville, KY
- $70,000 - $85,000 a year
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
4d
CDL Class A Shuttle Driver
Performance Foodservice —Louisville, KY
- $73,000 a year
- Full-time
- Pass drug screening
- CDL A
- Mid-level
- Employee stock purchase plan
- Health insurance
8d
Commercial Roofing Sales Representative - Louisville, KY
NATIONS ROOF LLC —Louisville, KY
- $65,000 - $90,000 a year
- Full-time
- Remote
- Marketing
- Mid-level
- Business development
- Paid holidays
- Disability insurance
Quick Apply
Automotive Business Consultant
Reynolds and Reynolds —Louisville, KY
- $60,000 - $80,000 a year
- Full-time
- Dealership
- 5 years
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
9d
CDL A Delivery Driver Extraboard
Performance Foodservice —Louisville, KY
- From $114,000 a year
- Full-time
- Pass drug screening
- CDL A
- Mid-level
- Employee stock purchase plan
- Health insurance
Outside Sales Representative (No Sales Experience Necessary)
Platinum Supplemental Insurance —New Albany, IN
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Rep (No Experience Necessary)
Platinum Supplemental Insurance —Clarksville, IN
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Representative (Training Provided)
Platinum Supplemental Insurance —New Albany, IN
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Representative
Platinum Supplemental Insurance —Clarksville, IN
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Representative (No Sales Experience Necessary)
Platinum Supplemental Insurance —Clarksville, IN
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Representative (No Sales Experience Necessary)
Platinum Supplemental Insurance —Jeffersonville, IN
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply

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Customer Support Consultant - Lab Liaison

IDEXX -
Louisville, KY

Apply Now

Job Details

Full-time
$23.25 an hour
10 days ago

Benefits

Health insurance
Dental insurance
On-the-job training
401(k) 5% Match
Vision insurance
401(k) matching
Benefits from day one
Opportunities for advancement
Pet insurance

Qualifications

High school diploma or GED

Full Job Description

As a Customer Support Consultant on our Lab Liaison team, you will collaborate with team members across IDEXX to research and resolve Reference Lab customer concerns and testing issues, providing proactive customer outreach and resolving issues promptly.

(This is a full-time position with excellent day-one benefits.)

If you’d like more information about laboratory jobs at IDEXX before applying, you can explore our Laboratory Careers web page: https://careers.idexx.com/us/en/referencelaboratories

Why this role matters:

IDEXX reference laboratories is a global network united by a shared commitment to enhancing pet care where the true strength in our name is the people behind it, including this role. Our reference laboratories make it possible for our customers to discover more with our unrelenting commitment to innovation, personalized support, guidance, and expertise, while providing the most complete and advanced menu of diagnostic tests along with technology and tools. The focus on enhancing the lives of people and pets, starts with our own employees and empowering them to achieve their goals, focusing on continuous improvement, and supporting the strong collaboration and inclusiveness that exist in our team.

In this role:

You will provide proactive customer outreach and resolve issues promptly to ensure an optimal customer experience.
You are preferably experienced in a technical field, veterinary practice, laboratory setting, and/or contact center environment.
You will collaborate with team members across IDEXX to research and resolve Reference Lab customer concerns and lab sample testing issues.
You are highly motivated, goal-oriented with strong computer and technical skills and an aptitude to learn.
You will be a master problem solver with fine attention to detail. Superb communication and listening skills are a must in order to be a successful customer support specialist.
You will maintain strong internal and external customer relationships through professional, clear, and empathetic communication.
You will support quality management systems and compliance requirements.
You have the ability to be on the phone/computer for up to 8 hours per day.

What you need to succeed:

Proficiency in Microsoft Office and other relevant systems, with technical aptitude to learn new tools, lab processes, and diagnostic terminology
High School diploma or equivalent required; Associate or Bachelor’s degree preferred
Strong customer service and interpersonal skills with experience in building and maintaining relationships
While not required, being fluent in both the French and English languages (verbal, reading, and written) is preferred
Analytical and problem-solving skills to research and resolve issues effectively, using critical thinking to make sound decisions
Excellent verbal and written communication skills, with the ability to explain complex information clearly and professionally
Ability to work collaboratively in a team-oriented environment, including across international teams and diverse cultures
Commitment to continuous learning and improvement, staying current with evolving processes, tools, and industry standards
Ability to handle challenging conversations with professionalism and empathy, ensuring customer needs are met throughout the process
Strong attention to detail and dedication to data accuracy and integrity to support compliance and quality standards
Ability to meet the physical requirements of the role, i.e. extended periods of sitting and frequent use of phones and computers, occasional lifting of items up to 25 pounds, and visual and auditory acuity for accurate computer work and effective phone communication

What you can expect from us:

The pay for this position is targeting: $23.25 / hr
Opportunity for annual cash bonus
Opportunity for performance based annual merit increase
Health / dental / vision benefits day one
5% matching 401k
On-the-job training and career advancement opportunities
Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and more

Schedule:

This is a full-time, benefitted position
The schedule for this position is: Monday - Friday
The hours for this position are: 8:30am-5:00pm
There will be rotating Saturday shifts (if you are on a Saturday rotating position, you will be off a day during the week)
The shifts and hours may vary slightly depending on business needs.
Reliable and dependable attendance is an essential function of this position.

Why IDEXX:

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.

We have customers in over 175 countries and a collaborative global workforce. Our culture is one that embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Knowing our work makes a meaningful impact on the health and well-being of pets and people is what motivates us every day. If meaningful work and a sense of purpose are at the top of your list, you’ll find it here.

Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role.

This Customer Support Consultant position will be based out of our LOUISVILLE, KY location.

Does this sound like the opportunity for you? Apply today!

#LI-JO1

Apply Now

Refine Your Search

customer consultant jobs in louisville, ky

Customer Support Consultant - Lab Liaison

Customer Care Representative I (contract)

Travel Consultant

Site Superintendent

Sales Consultant

Sales Consultant

Toyota Used Car Manager Clarksville, Indiana

Auto Sales Consultant

Director of Marketing

Optical Sales Consultant (Louisville, KY)

CDL Class A Shuttle Driver

Commercial Roofing Sales Representative - Louisville, KY

Automotive Business Consultant

CDL A Delivery Driver Extraboard

Outside Sales Representative (No Sales Experience Necessary)

Outside Sales Rep (No Experience Necessary)

Outside Sales Representative (Training Provided)

Outside Sales Representative

Outside Sales Representative (No Sales Experience Necessary)

Outside Sales Representative (No Sales Experience Necessary)

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