Top 65 Desktop technician Jobs in Lowell, Ma

Helpdesk Level 1 & 2 (Contract Position)
CyberFire IT Solutions —Lexington, MA
- $30 - $40 an hour
- Contract
- Hybrid work
- Mid-level
- Office
- Windows
Quick Apply
4d
Support Engineer/Field Technician
Velonex Technologies —Boston, MA
- $30 - $34 an hour
- Full-time
- Hybrid work
- Google Workspace
- Ability to walk for extended periods
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply
IT Technician
Pelham School District —Pelham, NH
- Full-time
- Mid-level
- High school diploma or GED
- Assembly
- AD&D insurance
- Paid holidays
Desktop Support Technician
APDerm —Acton, MA
- $53,225.12 - $72,226.49 a year
- Full-time
- Mid-level
- Office
- Ability to climb stairs
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8d
Desktop Technician
Wilmington Public Schools —Wilmington, MA
- $52,000 - $55,500 a year
- Full-time
- Google Workspace
- Mid-level
- Public school
Desktop PC Imaging Technician in Tewksbury, MA
Virtual Service Operations —Tewksbury, MA
- $17 - $25 an hour
- Temporary
- Ability to walk for extended periods
- Writing skills
- Ability to climb stairs
- Health insurance
11d
End User Support
Fidelity TalentSource —Boston, MA
- $28 - $30 an hour
- Temporary
- Mid-level
- Office
- Windows
8d
Technical Support Technician I
Massachusetts Water Resources Authority —Chelsea, MA
- $68,630.80 - $100,936.63 a year
- Full-time
- Hybrid work
- Computer Science
- Word processing
- Office
Quick Apply
2d
Help Desk Technician
Amphenol TCS —Nashua, NH
- Office
- Windows
- Entry level
Quick Apply
IT Support Technician
VulcanForms Inc. —Devens, MA
- $21.50 - $42.11 an hour
- Full-time
- System design
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Engineer (Dispatch /Part-Time) Billerica, -Massachusetts
Axiom Technologies —Billerica, MA
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
Technology Support Specialist
Medford Public Schools —Medford, MA
- $60,000 - $70,000 a year
- Full-time
- School experience
- Mid-level
DESKTOP SUPPORT TECHNICIAN
Ci Design, Inc. —Boston, MA
- $55,000 a year
- Weekends as needed
- Office
- Residential
- Communication skills
- Commuter assistance
- Paid holidays
Quick Apply
IT Technician
DO & CO —Boston, MA
- $75,000 - $78,000 a year
- Weekends as needed
- Mid-level
- Office
- Windows
- Health insurance
- 401(k)
Quick Apply
11d
IT Support Technician
White Mountain IT Services —Nashua, NH
- Full-time
- Background check
- Windows
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Desktop Support in Tewksbury, Massachusetts
Virtual Service Operations —Tewksbury, MA
- $17 - $25 an hour
- Customer service
- Ability to walk for extended periods
- Writing skills
- Health insurance
IT Technician
Flex LTD —Hollis, NH
- Full-time
- Mid-level
- Experience equivalent to degree accepted
- Associate's degree
- Disability insurance
- Health insurance
11d
IT Support Technician
Framingham Public Schools —Framingham, MA
- $27.32 - $29.04 an hour
- Full-time
- School experience
- Classroom
- Google Workspace
Help Desk Technician
Amphenol Communications Solutions —Nashua, NH
- Office
- Windows
- Entry level
Senior Help Desk Technician II
Contact Government Services, LLC —Boston, MA
- $108,000 - $156,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply

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desktop technician jobs near lowell, ma

Helpdesk Level 1 & 2 (Contract Position)

CyberFire IT Solutions
Lexington, MA

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Job Details

Contract
$30 - $40 an hour
4 days ago

Qualifications

Customer communication
Computer hardware

Full Job Description

Job Description: Helpdesk Level 1 & 2 (Contract Position)

Location: Lexington, MA (Hybrid – Onsite & Remote)

Pay Rate: $25–$40/hour (bi-weekly payments) depending on experience

Employment Type: Contract

About the Role

CyberFire IT Solutions, is seeking a Helpdesk Level 1 & 2 Technician to support one of our key clients located in Lexington, MA. This role is ideal for a detail-oriented IT professional with strong helpdesk experience who enjoys working both independently and as part of a team.

The technician will provide hands-on support for client staff, managing day-to-day IT needs using the client’s Helpdesk system. This position includes a mix of onsite and remote work, offering flexibility while ensuring consistent client support. Will work within a team and take direction from tam leaders and head of Infrastructure.

Work Schedule

- Remote: 2 days a week *will work with team for the 2 days once candidate has settled in and can work on own.

- Onsite (Lexington, MA): 3 days a week, all staff are in the office on Weds

- Additional Coverage: May be required onsite if another team member is out sick or if staff are offsite and need in-office presence.

Job Overview
We are seeking a dedicated and knowledgeable Helpdesk Support professional to join our Clients IT team. The ideal candidate will be responsible for providing exceptional technical support to our users, ensuring that all IT-related issues are resolved efficiently and effectively. This role requires strong communication skills, a solid understanding of various operating systems, and the ability to troubleshoot software and hardware problems.

Duties

Provide first-line technical support for users experiencing issues with software, hardware, and networking.
Troubleshoot and resolve problems related to Microsoft Office applications, M365 and other software tools used for supporting staff ie VPN, AV.
Manage computer systems and perform routine maintenance on desktops and laptops.
Assist in the configuration and management of basic network infrastructure. *know how to ID a switch, plug in a port to activate it etc
Support users with desktop environments across various operating systems including Windows and possible macOS.
Utilize tools such as ServiceNow, or Jira for ticketing and tracking IT support requests.
Conduct analysis of recurring issues to identify trends and recommend solutions for improvement.
Maintain Active Directory accounts and manage user permissions as needed.
Collaborate with network administration teams to ensure optimal performance of LAN/WAN environments.
Provide guidance on mobile device management and support for mobile operating systems.
Have a good working knowledge of m365 for Level 2 person with continued drive to improve and learn
Team player, always look to help others on team, always reach out to learn how to solve a ticket by engaging the team , look for team members who might have overloaded ticket queues and ask what you can help them with.

Qualifications

Proven experience in technical support or help desk roles with a focus on customer service.
Strong knowledge of computer management principles including hardware troubleshooting and software installation.
Familiarity with IT infrastructure components such as TCP/IP, DNS, GPO, SCCM, and Meraki.
Experience in network administration tasks including firewall configurations and VPN setups.
Proficiency in Microsoft Windows Server environments as well as desktop operating systems (Windows/macOS/Linux).
Excellent communication skills with the ability to explain technical concepts to non-technical users.
Strong analytical skills to diagnose issues effectively and implement solutions promptly.
Knowledge of computer networking concepts including TCP, LAN/WAN configurations is preferred.
Experience with ticketing systems like ServiceNow is a plus. Join our team where you will play a crucial role in maintaining our IT services while enhancing your skills in a supportive environment.
Ability to work independently and manage priorities in a fast-paced environment.

Job Type: Contract

Pay: $30.00 - $40.00 per hour

Work Location: Hybrid remote in Lexington, MA 02421

Quick Apply

Refine Your Search

desktop technician jobs in lowell, ma

Helpdesk Level 1 & 2 (Contract Position)

Support Engineer/Field Technician

IT Technician

Desktop Support Technician

Desktop Technician

Desktop PC Imaging Technician in Tewksbury, MA

End User Support

Technical Support Technician I

Help Desk Technician

IT Support Technician

Desktop Support Engineer (Dispatch /Part-Time) Billerica, -Massachusetts

Technology Support Specialist

DESKTOP SUPPORT TECHNICIAN

IT Technician

IT Support Technician

Desktop Support in Tewksbury, Massachusetts

IT Technician

IT Support Technician

Help Desk Technician

Senior Help Desk Technician II

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