Top 1119 Patient service representative Jobs in Lynwood, Ca

Member Service Representative
Champion Health Plan/ Champion Payer Solutions —Long Beach, CA
- From $22 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Patient Care Coordinator/Receptionist Oral Surgery office
Pacific Coast OMS —Arcadia, CA
- $24 - $28 an hour
- Urgently hiring
- Dental office
- Surgery
- OSHA
- Health insurance
- 401(k)
Quick Apply
5d
Experienced Dental Front Desk Receptionist
Dental Office —Rolling Hills Estates, CA
- From $50,000 a year
- Full-time
- Dental office
- Customer service
- Medical office experience
- Health insurance
- Dental insurance
Quick Apply
Enrollment Representative
Champion Health Plan —Long Beach, CA
- From $23 an hour
- Overtime
- Background check
- Spanish
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Dental Receptionist
Private Modern Dental Office —Redondo Beach, CA
- $22 - $24 an hour
- Part-time
- Private practice
- Dental office
- HIPAA
- Dental insurance
- Paid time off
Quick Apply
11d
Receptionist Floater
St Johns Community Health —Compton, CA
- $30 an hour
- Full-time
- Bilingual
- High school diploma or GED
- Clinic
- 403(b) matching
- Paid holidays
Quick Apply
Medical Receptionist
RadNet Long Beach —Lakewood, CA
- $23 an hour
- Per diem
- Computer literacy
- High school diploma or GED
- Clinic
- Health savings account
- Health insurance
RECEPTIONIST
Del Amo Behavioral Health System —Torrance, CA
- $23.00 - $36.74 an hour
- PRN
- Adults
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Registration Rep
St Mary Medical Center —Long Beach, CA
- $25.05 - $31.47 an hour
- PRN
- Medical office experience
- HIPAA
- High school diploma or GED
Patient Access Representative
Adventist Health —Montebello, CA
- $25.00 - $30.91 an hour
- Full-time
- Hospital
- High school diploma or GED
- Experience equivalent to degree accepted
ER Admitting Representative Per Diem Graveyard Shifts
College Medical Center —Long Beach, CA
- $25 an hour
- Per diem
- Customer service
- Mid-level
- ER
Quick Apply
Patient Service Representative
California Rehab & Sports Physical Therapy —Downey, CA
- $19 - $22 an hour
- Full-time
- Inventory management
- High school diploma or GED
- Clinic
- Loan repayment program
- Health insurance
Quick Apply
10d
Front Office Admin - Patient Service Representative I
Unicare Community Health Center —Huntington Park, CA
- $25 - $30 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
Patient Service Rep - Urgent Care (West Los Angeles)
Cedars-Sinai —Los Angeles, CA
- $24 - $33 an hour
- 8 hour shift
- Urgent Care
- Mid-level
- Outpatient experience
6d
Admitting worker SR-ED Registration-Part time-Lakewood-Evenings
University of California, Irvine —Lakewood, CA
- $24.17 - $30.08 an hour
- Part-time
- Background check
- Customer service
- Computer literacy
- Health insurance
- Retirement plan
Patient Access Representative II - Per Diem, Variable (Bellflower)
Los Angeles Community Hospitals —Bellflower, CA
- $28 an hour
- Per diem
- Hospital
- Computer literacy
- Adults
Front Office Clerk
THE CHILDREN'S CLINIC —Bellflower, CA
- $22 - $23 an hour
- Full-time
- Microsoft Word
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
Clinic Registrar Scheduler
Glendale Memorial Hospital and Health —Glendale, CA
- $25.25 - $35.67 an hour
- PRN
- Acute care
- Spanish
- Surgery
Receptionist
California PostAcute Care —Lynwood, CA
- Full-time
- Writing skills
- HIPAA
- High school diploma or GED
Quick Apply
Patient Access Rep II - Patient Access Contact Center - Specialty Clinics - Full-Time, On-Site, Days
Cedars-Sinai —Los Angeles, CA
- $25.00 - $37.74 an hour
- 8 hour shift
- Medical office experience
- HIPAA
- Mid-level

I want to receive the latest job alert for patient service representative in lynwood, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient service representative jobs near lynwood, ca

Patient Registration Representative jobs in Long Beach, CA

Patient Services Representative jobs in Los Angeles, CA

Patient Access Representative II jobs in Bellflower, CA

Admitting Representative jobs in Long Beach, CA

Medical Receptionist jobs in Lakewood, CA

Patient Care Coordinator jobs in Arcadia, CA

Patient Access Representative II jobs in Los Angeles, CA

Member Services Representative jobs in Long Beach, CA

Receptionist jobs in Compton, CA

Receptionist jobs in Torrance, CA

Office Clerk jobs in Bellflower, CA

Patient Registrar jobs in Glendale, CA

Dental Receptionist jobs in Redondo Beach, CA

Receptionist jobs in Lynwood, CA

Patient Access Representative jobs in Montebello, CA

Patient Services Representative jobs in Downey, CA

Patient Care Coordinator jobs in Chicago, IL

Patient Registration jobs in Charlotte, NC

Patient Registration Representative jobs in Olathe, KS

Patient Registration Representative jobs in Eden Prairie, MN

Member Service Representative

Champion Health Plan/ Champion Payer Solutions
Long Beach, CA

Quick Apply

Job Details

Full-time
From $22 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Flexible schedule

Qualifications

Spanish
Customer communication
Teamwork
Customer retention
Managed care
Managed care organization experience
Call center experience
HIPAA
English
Vietnamese
High school diploma or GED
Medical terminology

Full Job Description

SCOPE OF ROLE

The Member Service Representative (MSR) serves as the first point of contact for customers, providers, and advocates, ensuring exceptional customer experiences through accurate and helpful communication. This role involves handling incoming calls from Medicare Advantage members, assisting with benefit inquiries, referrals, claims, and guiding them to community resources as needed. The ideal candidate will be bilingual, proficient in medical terminology, and knowledgeable in CMS, Medicare, and HIPAA regulations. Strong proficiency in Microsoft Applications and a commitment to delivering top-tier service are essential.

ROLE RESPONSIBILITIES

The Member Service Representative job description is intended to point out major responsibilities within the role, but it is not limited to these functions:

KEY RESPONSIBILITIES % OF TIME

 Serve as the primary point of contact for customers, providers, and advocates, handling calls with professionalism and courtesy.

 Provide clear, concise, and accurate information to ensure customers fully understand their benefits, referrals, claims, and available resources.

 Ensure prompt and efficient service by answering all incoming calls within the

department’s established time frame.

 Escalate complex issues to management or relevant departments as necessary to

ensure customer concerns are thoroughly addressed.

 Collaborate with internal teams to resolve problems and enhance overall customer

satisfaction.

 Accurately document customer interactions, including actions taken, resolutions

provided, and any follow-up required.

 Adhere to department policies and HIPAA regulations to maintain confidentiality and

security of member information.

 Manage complaints, grievances, and appeals efficiently according to department

protocols.

 Assist in onboarding and training new staff, sharing knowledge and best practices.

 Complete required training promptly to stay current with procedures, systems, and

regulations.

 Consistently meet or exceed standards for quality, productivity, and adherence to

schedules.

 Participate in outbound call campaigns for welcome calls, enrollment verification calls, appointment scheduling,

retention efforts, and other health-related programs.

 Contribute to policy and procedure development related to customer experience.

 Stay updated on CMS, Medicare, and HIPAA regulations to ensure compliance and

provide accurate information.

 Utilize medical terminology and healthcare knowledge to assist members with inquiries.

 Adapt to changes in shifts, responsibilities, and operational needs as required.

 Facilitate member requests for provider changes, transportation, and other assistance.

 Maintain a positive attitude and practice excellent customer service principles.

 Perform other duties as assigned to contribute to the team and department’s success

EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE

 High School diploma or GED required.

 Associate degree (AA) degree (preferred).

 Minimum (2) or more years of direct customer service EXPERIENCE

 Knowledge of Medi-Cal, Medicare Managed Care Plans.

 Medical front office experience preferred.

PROFESSIONAL COMPETENCIES

 Strong communication skills (verbal and written).

 Highly organized with the ability to prioritize work to meet deadlines.

 Strong adaptability and openness to change.

 Knowledge of HIPAA regulations with a commitment to data privacy.

 Strategic skills in problem-solving, critical thinking, and innovation.

 Ability to collaborate effectively with business partners throughout the organization.

 Experience assisting members with Medicare Advantage or HMO, including referrals and authorizations.

 Outbound/inbound call center experience with a focus on problem-solving and escalation.

 Bilingual in English/Spanish or Vietnamese/English required.

 Proficiency in Microsoft Applications (Word, Excel, Outlook).

 Ability to multitask and prioritize tasks effectively.

 Flexibility to work varying shifts, including evenings and weekends.

LICENSURES AND CERTIFICATIONS

No licensures or certifications are required.

WORK ENVIRONMENT and ESSENTIAL PHYSICAL FUNCITONS:

Work Environment:

 Must be available for scheduling 7 days a week, including evenings, overnights, weekends, and holidays.

 Shifts may change based on operational needs; flexibility is essential.

Essential Physical Functions:

 Ability to work onsite in an open office setting, primarily sitting at a desk and working on a computer.

 Regularly required to talk, hear, stand, walk, sit, and use hands to handle or feel objects and controls.

 Frequently lifts/moves up to 10 pounds. Specific vision abilities include close vision and the ability to adjust focus.

EEO/AFFIRMATIVE ACTION STATEMENT

As an Equal Opportunity/Affirmative Action Employer, we welcome and employ a diverse group of employees committed to meeting the needs of Champion Payer Solutions/ Champion Health Plan, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Experience:

Managed care: 2 years (Required)

Language:

Spanish (Preferred)
Vietnamese (Preferred)

Ability to Commute:

Long Beach, CA 90815 (Required)

Ability to Relocate:

Long Beach, CA 90815: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

patient service representative jobs in lynwood, ca

Member Service Representative

Patient Care Coordinator/Receptionist Oral Surgery office

Experienced Dental Front Desk Receptionist

Enrollment Representative

Dental Receptionist

Receptionist Floater

Medical Receptionist

RECEPTIONIST

Patient Registration Rep

Patient Access Representative

ER Admitting Representative Per Diem Graveyard Shifts

Patient Service Representative

Front Office Admin - Patient Service Representative I

Patient Service Rep - Urgent Care (West Los Angeles)

Admitting worker SR-ED Registration-Part time-Lakewood-Evenings

Patient Access Representative II - Per Diem, Variable (Bellflower)

Front Office Clerk

Clinic Registrar Scheduler

Receptionist

Patient Access Rep II - Patient Access Contact Center - Specialty Clinics - Full-Time, On-Site, Days

I want to receive the latest job alert for patient service representative in lynwood, ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected