Top 348 key account manager Jobs in macomb mi

Customer Account Coordinator - Manufacturing
Medbio - Clinton Township —Clinton Township, MI
- $22 - $33 an hour
- Full-time
- ERP systems
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Sales Account Manager
Nifco America, Corp. —Troy, MI
- $65,000 - $90,000 a year
- Full-time
- Hybrid work
- Background check
- Marketing
- Mid-level
- Health insurance
- Dental insurance
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Outside Sales Account Manager
RFT Search Group —Clinton Township, MI
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- In-person
- 401(k)
- Paid time off
Quick Apply
9d
Key Account Manager
Vibracoustic USA Inc. —Farmington Hills, MI
- 5 years
- Engineering
- Senior level
- Paid holidays
- Health insurance
8d
Commercial Lines Insurance Account Manager
Action Insurance Service - Community Insurance Center —Utica, MI
- Full-time
- Hybrid work
- Microsoft Outlook
- Word processing
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Account Coordinator
Ulliance —Troy, MI
- Full-time
- Hybrid work
- Mid-level
- Master's degree
- Driver's License
- Health insurance
- Dental insurance
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Account Coordinator
Strategic Communication Group, Inc —Farmington Hills, MI
- $45,000 - $52,000 a year
- Weekends as needed
- Microsoft Excel
- Mid-level
- Bachelor's degree
- Health insurance
- 401(k)
Quick Apply
8d
B2B Account Executive, Outside Sales
Wholesale Payments Inc. —Michigan
- $80,000 - $150,000 a year
- Full-time
- Mid-level
- Driving
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
7d
Benefits Account Manager
NFP Corp —Sterling Heights, MI
- $52,000 - $92,000 a year
- Full-time
- Hybrid work
- Background check
- Public speaking
- HIPAA
- Paid holidays
- Health insurance
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Account Manager
MS Companies —Troy, MI
- $80,000 - $95,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Paid time off
Quick Apply
8d
Sales Account Manager
Toyo Seat USA —Imlay City, MI
- Full-time
- Microsoft Word
- Sales
- 5 years
- Disability insurance
- Health insurance
Quick Apply
9d
DME Sales Account Manager
Integra Healthcare Equipment —Ferndale, MI
- $50,000 - $60,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Business development
- Travel reimbursement
- Health savings account
Quick Apply
Medical Sales Account Executive
Rotech Healthcare Inc. —Rochester Hills, MI
- Full-time
- Microsoft Word
- Background check
- Clean driving record
- Mileage reimbursement
Quick Apply
Security Account Manager
Inter-Con Security Systems —Sterling Heights, MI
- $70,000 a year
- Overtime
- Background check
- CPR Certification
- Research
- Health insurance
- Dental insurance
Quick Apply
14d
National Security Account Manager
Inter-Con Security —Detroit, MI
- $190,000 - $200,000 a year
- Full-time
- Background check
- Military
- 11+ years
- Health insurance
- Dental insurance
Quick Apply
Account Executive
United Wholesale Mortgage —Pontiac, MI
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid training
- Health insurance
Account Manager
LGC Associates —Franklin, MI
- $46,800 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
10d
Strategic Account Manager
Caplugs —Michigan
- $90,000 - $110,000 a year
- Full-time
- Up to 50% travel
- Marketing
- 5 years
- Health savings account
- Health insurance
Quick Apply
2d
Corporate Account Manager, Utilities Solutions
Siemens —Sterling Heights, MI
- $91,463 - $380,000 a year
- Full-time
- Remote
- Up to 50% travel
- 5 years
- Engineering
Account Manager (Hybrid - Fraser, MI)
Healthmark Industries Co., Inc. —Fraser, MI
- $69,000 - $78,000 a year
- Full-time
- Hybrid work
- Word processing
- Mid-level
- Office
- Commuter assistance
- Disability insurance

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key account manager jobs near macomb mi

Customer Account Coordinator - Manufacturing

Medbio - Clinton Township -
Clinton Township, MI

Quick Apply

Job Details

Full-time
$22 - $33 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Professional development assistance
Referral program

Qualifications

Customer returns handling
ERP systems
Microsoft Office
Manufacturing facility
Productivity software
Video conferences (communication methods)
Manufacturing
Associate's degree
Manufacturing company experience

Full Job Description

Summary of Function:

The Customer Service Representative manages customer accounts, coordinating communications and fostering relationships to support satisfaction, retention, and growth. They oversee sales order management, forecast entry, and lead the price adjustment process. This role advocates for the voice of the customer internally, drives issues resolution, and collaborates across departments to ensure successful delivery of Medbio products and services.

Major Duties and Responsibilities:

· Serve as the primary point of contact for assigned customer accounts via email, phone, and virtual meetings, building strong and positive relationships.

· Actively engage in customer virtual calls with professional on-camera presence and participate in on-site visits as needed

· Represent the voice of the customer in internal meetings, advocating for their needs, expectations, and feedback and drive issue resolution for customer concerns, complaints, returns, and product issues.

· Maintain accurate records of customer interactions and transactions using the ERP and CRM systems, as well as customer portals, when necessary.

· Responsible for sales order management, including initiating and overseeing the customer purchase order process, conducting contract reviews, confirming orders, managing order changes and customer returns, and identifying and resolving any order discrepancies or abnormalities.

· Manage and review open order reports with the management/operations team, collaborating with internal departments to understand and communicate the delivery status of outstanding orders; communicate any changes to the committed delivery schedule to customers in a timely manner.

· Provide customer-directed shipment requirements such as schedule, quantities, destination, transportation method, special instructions, and communication as necessary across departments.

· Gather forecasts from assigned customers, review for accuracy and consistency with historical trends and current business conditions, and enter the data into the ERP system.

· Evaluate and recommend pricing for current production parts based on material cost fluctuations and other relevant factors, ensuring proposed changes are aligned with company strategy and submitted for management approval.

· Develop a strong understanding of assigned customers’ parts, programs, markets, and product categories for each part in production, while actively learning about customer needs and priorities to strengthen relationships, identify new business opportunities, and support effective account management.

· Collaborate with Operations, Shipping, Production, Quality, Tooling, Sales, Finance, and Engineering personnel to guarantee the best customer experience.

· Maintain a clean, neat, professional, and safe work environment.

· Support and adhere to corporate mission, vision, and value statements and policies.

· Perform other duties as assigned by Sales Management.

Organizational Relationships:

Directly reports to the Customer Service Manager, while working closely with production management, engineering, and sales. Needs to be a team player and work closely with entire Medbio team.

Experience and/or Educational Requirements:

Education

Associate’s degree in applicable field or applicable industry experience required.

Experience

· 3+ years of experience as a Customer Service Representative or in a similar customer-facing role.

· Previous experience in a manufacturing setting.

· Proficiency with Microsoft Office Suite.

· Experience with CRM and ERP systems preferred.

Skills & Competencies

· Strong communication, negotiation, and interpersonal skills.

· Excellent organizational and time-management abilities.

· Attention to detail, proactive problem-solving, and follow-through.

· Ability to work collaboratively in a cross-functional, fast-paced environment.

· A commitment to providing outstanding customer service that builds trust and long-term relationships.

Physical Requirements:

Must be able to work and perform what would be considered standard practices for this type of positions in the industry.

Pay: $22.00 - $33.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance

Education:

Associate (Required)

Experience:

customer service representative: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

key account manager jobs in macomb mi

Customer Account Coordinator - Manufacturing

Sales Account Manager

Outside Sales Account Manager

Key Account Manager

Commercial Lines Insurance Account Manager

Account Coordinator

Account Coordinator

B2B Account Executive, Outside Sales

Benefits Account Manager

Account Manager

Sales Account Manager

DME Sales Account Manager

Medical Sales Account Executive

Security Account Manager

National Security Account Manager

Account Executive

Account Manager

Strategic Account Manager

Corporate Account Manager, Utilities Solutions

Account Manager (Hybrid - Fraser, MI)

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