Top 16 Front desk agent Jobs in Madison, Oh

Guest Services Rep Full Time-104010
ESA Management, LLC —Mentor, OH
- $16.68 an hour
- Full-time
- Basic math
- English
- Hotel
- AD&D insurance
- Disability insurance
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Front Desk Staff
Cavalier Cleaners —Mentor, OH
- From $15 an hour
- Part-time
- In-person
- Entry level
- Under 1 year
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4d
Patient Service/Front Desk Coordinator Part Time
MyEyeDr. —Chardon, OH
- Part-time
- Administrative experience
- Computer skills
- Communication skills
THO - GUEST SERVICES REPRESENTATIVE
Kampgrounds Of America —Thompson, OH
- $12 - $13 an hour
- Temporary
- Inventory management
- English
- Office
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Front Desk - Medical Office, full benefits, no weekends!
Corrective Eye Center —Willoughby Hills, OH
- Overtime
- Microsoft Outlook
- High school diploma or GED
- Travel
- Paid parental leave
- Paid holidays
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Guest Service Representative
Ashtabula Regional Medical Center —Ashtabula, OH
- Full-time
- Hospital
- High school diploma or GED
- Communication skills
5d
Front Desk Sales Associate
PCRK Group —Mentor, OH
- Part-time
- Ability to stand for extended periods
- Communication skills
- Entry level
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Hilton 3rd shift Night Auditor
Hampton By Hilton Mentor, Ohio —Mentor, OH
- From $15 an hour
- Part-time
- Bilingual
- Hotel
- In-person
- Free parking
- Tuition reimbursement
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14d
Night Auditor
Four Points by Sheraton —Eastlake, OH
- From $16.50 an hour
- Weekends as needed
- Customer service
- Writing skills
- Hotel
- Free parking
- Paid time off
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9d
Front Desk Representative
Four Points by Sheraton —Eastlake, OH
- From $15.50 an hour
- Weekends as needed
- Hotel
- In-person
- Communication skills
- Free parking
- Paid time off
Quick Apply
9d
Guest Service Agents | Courtyard Willoughby | Willoughby, OH
PM Hospitality Strategies, Inc. —Willoughby, OH
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
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Front Desk Operations Assistant
Fairmount Center for the Arts —Chardon, OH
- $15 an hour
- Part-time
- Google Workspace
- Research
- Office
- Employee discount
Quick Apply
14d
Front Desk Agent
Punderson Manor Lodge —Newbury Center, OH
- $15 an hour
- Part-time
- Hotel
- Organizational skills
- Ability to stand for extended periods
- Referral program
Quick Apply

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Front Desk Agent
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Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert…
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Patient Care Coordinator Assistant (Front Desk)
Westerville Healthcare Group —Columbus, OH
Keeping the front office and patient areas organized and efficient. Verifying insurance information and collecting patient payments.
$20 - $25 an hour
Quick Apply
9d
Front Desk Representative
Foxfruit —Columbus, OH
Previous experience in sales, customer service, hospitality, retail, or front desk support is a plus but not required.
$3,775 - $4,425 a month
Quick Apply
4d

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front desk agent jobs near madison, oh

Guest Services Rep Full Time-104010

ESA Management, LLC -
Mentor, OH

Quick Apply

Job Details

Full-time
$16.68 an hour

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Hotel policy compliance
Property management tools
Basic math
English
Computer skills
Hotel and accommodations guest complaints handling
Hotel safety procedures

Full Job Description

POSITION PURPOSE AND SUMMARY

The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.

Watch A Day in the Life video for Guest Services Representative https://vimeo.com/1071879676/bfee2e9e44?share=copy

MAJOR / KEY JOB DUTIES

Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
Assists and responds to guest requests with diligent follow-through.
Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.
Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property.
Setup, maintain, and takedown of breakfast display in timely manner.
Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards.
Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities.
Periodic tours of the property to ensure the property is meeting brand standards.
Assists and provides reasonable accommodation in response to guest requests whenever possible and practical
Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.

OTHER DUTIES

Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.

Engage in cross training in housekeeping and laundry areas to provide assistance as needed.

Other tasks as assigned by the management team.

BENEFITS

Weekly Pay!
Competitive Wages
Great working environment
Employee Recognition Programs
Medical Insurance
Dental Insurance
Vision Insurance
Health Care and Dependent Care Flexible Spending Accounts
Employer Paid Basic Life and AD&D Insurance
Employer Paid Long Term Disability
Optional Employee Paid - Voluntary Benefits
- Short-Term Disability
- Buy-Up Long-Term Disability
- Supplemental Life Insurance
- Dependent Life Insurance
401(k) Savings Plan
Paid Time Off
Employee Assistance Program (EAP)
Employee Perks Program offering dicsounts to major companies

Compensation

Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.

Requirements:

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES

Understand and communicate in English proficiently to interact with guests, associates and outside vendors.

Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.

Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Complete routine reports and correspondence.

Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Apply good judgment at all times.

Manage problems, address and solve guest-related issues.

ENVIRONMENTAL JOB REQUIREMENTS

Regularly required to remain stationary; navigate the hotel and parking lot; reach and handle; detect objects and controls; and detect sounds.
Occasionally required to position self to access low areas and traverse heights and remain stable while doing so.
Occasionally push and/or pull carts and equipment up to 50 pounds.
While performing the duties of this job, the associate frequently works in outside weather conditions (depending on hotel).
Occasionally work in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals and risk of electrical shock.
Typically, be at moderate to loud noise levels.
Occasionally travel to help at other locations within a reasonable geography.

MINIMUM QUALIFICATIONS

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

Compensation: $16.68

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Refine Your Search

front desk agent jobs in madison, oh

Guest Services Rep Full Time-104010

Front Desk Staff

Patient Service/Front Desk Coordinator Part Time

THO - GUEST SERVICES REPRESENTATIVE

Front Desk - Medical Office, full benefits, no weekends!

Guest Service Representative

Front Desk Sales Associate

Hilton 3rd shift Night Auditor

Night Auditor

Front Desk Representative

Guest Service Agents | Courtyard Willoughby | Willoughby, OH

Front Desk Operations Assistant

Front Desk Agent

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