Top 915 Customer experience representative Jobs in Madison, Wi

Retail Customer Service Associate
FedEx Office —Middleton, WI
- Part-time
- High school diploma or GED
- Project management
- Cleaning
1d
CCR Public Transit
Medical Transportation Management (MTM, Inc.) —Middleton, WI
- $18 an hour
- Full-time
- Computer literacy
- Office
- Typing
- Wellness program
- Continuing education credits
Quick Apply
Financial Services Professional - Hybrid Remote (WI)
Bankers Life —Madison, WI
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- Office
- Communication skills
- Entry level
Quick Apply
Patient Representative
ANDERSON & SHAPIRO EYE CARE —Madison, WI
- From $19 an hour
- Full-time
- Background check
- Private practice
- Surgery
- Free parking
- Disability insurance
Quick Apply
Dog Handler
Central Bark Dog Day Care - Madison —Madison, WI
- $15.00 - $16.50 an hour
- Part-time
- Background check
- 18 years or older
- Customer service
- Paid training
- Employee discount
Quick Apply
DMV Customer Service Representative - Madison
State of Wisconsin - Transportation —Madison, WI
- From $22.76 an hour
- Online Application
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid holidays
5d
Guest Relations Representative
CLEOPATRA INK —Madison, WI
- $4,500 - $5,500 a month
- Part-time
- In-person
- Ability to stand for extended periods
- Communication skills
Quick Apply
Customer Service Representative
Clopay —Madison, WI
- $23 an hour
- Full-time
- Computer literacy
- Mid-level
- Residential
- Paid holidays
- Tuition reimbursement
Quick Apply
12d
Customer Engagement Representative
Nobel Biocare —Madison, WI
- $44,800 - $69,400 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- English
- Paid holidays
- Disability insurance
14d
Remote Customer Service Representative
Afni, Inc. —Madison, WI
- $14.50 - $15.00 an hour
- 8 hour shift
- Remote
- Background check
- 18 years or older
- Sales
- Paid training
- Health insurance
Quick Apply
Customer Service Representative - Part-Time - Madison, WI
Sub-Zero Group, Inc. —Madison, WI
- Part-time
- Hybrid work
- Background check
- High school diploma or GED
- Bachelor's degree
Quick Apply
Customer Care Representative
Nobel Biocare —Madison, WI
- $44,800 - $69,400 a year
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Paid holidays
- Disability insurance
7d
Patient Scheduling Representative - Family Medicine
UW Health —Verona, WI
- $19.59 - $24.01 an hour
- Full-time
- Hybrid work
- Hospital
- High school diploma or GED
- Clinic
Customer Service Representative
Action Plumbing, Heating, AC & Electric —Sun Prairie, WI
- $19 - $24 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- Computer literacy
Quick Apply
Patient Service Representative
Vivent Health —Madison, WI
- $24 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Medical terminology
- Paid parental leave
- Paid holidays
Quick Apply
13d
Communication Center Representative
UW Health —Madison, WI
- $20.69 - $28.01 an hour
- Weekends as needed
- Mid-level
- In-person
- 1 year
- Paid parental leave
- Health insurance
Call Center Representative - Telecom
SSM Health —Madison, WI
- Full-time
- No experience needed
- High school diploma or GED
- Children
- Paid parental leave
- Health insurance
7d
Customer Service Representative - State Farm Agent Team Member
Patrick Marsden - State Farm Agent —Madison, WI
- $40,000 - $58,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative
Clopay Corporation —Madison, WI
- $23 an hour
- Full-time
- Computer literacy
- Mid-level
- Residential
- Paid holidays
- Tuition reimbursement
12d
Customer Service Representative
Caliber —Middleton, WI
- Full-time
- Writing skills
- US work authorization
- 1 year
- Paid holidays
- Health insurance
6d

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Retail Customer Service Associate

FedEx Office -
Middleton, WI

Apply Now

Job Details

Part-time
1 day ago

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Description

POSITION SUMMARY:
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

People

Follows instructions of supervisors and assists other team members in performing store functions
Assists in the training of store team members

Service

Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need
Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
Ensures all customer problems are resolved quickly and to the satisfaction of the customer
Takes complex customer orders using order systems and provides accurate pricing information
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
Maintains a safe, clean and orderly retail Store

Profit

Ensures confidentiality of customer data and careful handling of documents, media, and packages
Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change
Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability
Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage
Takes preemptive action to prevent errors and waste
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures

Self-Management

Performs multiple tasks at the same time
Looks for opportunities to improve knowledge and skills within the retail Store
Able to operate with minimal supervision
Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook
All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills

ESSENTIAL FUNCTIONS:

Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.

Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.

FedEx Office is an Equal Opportunity Employer including, Vets/Disability.

Know Your Rights
Pay Transparency

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email [email protected].

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.

Work Location: In person

Apply Now

Refine Your Search

customer experience representative jobs in madison, wi

Retail Customer Service Associate

CCR Public Transit

Financial Services Professional - Hybrid Remote (WI)

Patient Representative

Dog Handler

DMV Customer Service Representative - Madison

Guest Relations Representative

Customer Service Representative

Customer Engagement Representative

Remote Customer Service Representative

Customer Service Representative - Part-Time - Madison, WI

Customer Care Representative

Patient Scheduling Representative - Family Medicine

Customer Service Representative

Patient Service Representative

Communication Center Representative

Call Center Representative - Telecom

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative

Customer Service Representative

I want to receive the latest job alert for customer experience representative in madison, wi

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