Top 1261 Support specialist Jobs in Maineville, Oh

Product Support Specialist - Software
LCS - London Computer Systems —Cincinnati, OH
- $21.64 - $28.85 an hour
- Weekends as needed
- Hybrid work
- Office
- High school diploma or GED
- US work authorization
- Paid parental leave
- Paid holidays
Quick Apply
8d
Technical Solutions Specialist
Cerkl —Blue Ash, OH
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Azure
- Research
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Global Trade Compliance & FTZ Specialist (Compliance Specialist III)
Thermo Fisher Scientific —Cincinnati, OH
- $110,000 a year
- Full-time
- Background check
- 3 years
- Analysis skills
- Commuter assistance
- Paid parental leave
6d
Regional Technology Operations Specialist II
Select Specialty Hospital - Cincinnati North —Cincinnati, OH
- Full-time
- Computer science
- Computer Science
- Hospital
- Dental insurance
- Paid time off
Quick Apply
18h
Professional Development Specialist RN - Main Comp Med Stepdown - Part Time - Nights
The Christ Hospital Health Network —Cincinnati, OH
- Part-time
- Nursing
- RN License
- BLS Certification
1d
529 Shareholder Services Specialist II
Ultimus Fund Solutions —Cincinnati, OH
- Full-time
- Mid-level
- 3 years
- Finance
- Retirement plan
Quick Apply
2026-2027 Intervention Specialist
PSI Solutions —Cincinnati, OH
- Contract
- School experience
- Classroom
- Mid-level
- Continuing education credits
- Health insurance
Quick Apply
Quality Support Specialist
ShipCentral —Cincinnati, OH
- $20 - $22 an hour
- Full-time
- English
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
Business Development Specialist
Miller's Textile Services, Inc —Cincinnati, OH
- $50,000 a year
- Clean driving record
- Customer service
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Junior Document Management Specialist
Abaco Strategy LLC —Cincinnati, OH
- $17 - $19 an hour
- Full-time
- High school diploma or GED
- Continuous improvement
- Quality control
Quick Apply
Managed Service Field Specialist
NextStep Networking —Cincinnati, OH
- $20 - $25 an hour
- Weekends as needed
- Google Workspace
- Clean driving record
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Peer Support Specialist
Joseph House —Cincinnati, OH
- 8 hour shift
- Background check
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Marketing Specialist
Ritz Safety —Dayton, OH
- Full-time
- Background check
- Marketing
- Office
- Health savings account
- Health insurance
Quick Apply
Customer Experience Specialist I
PIP Global Safety —Sharonville, OH
- Microsoft Outlook
- Computer literacy
- No high school diploma
Quick Apply
Product Merchandising Specialist
Standard Textile —Cincinnati, OH
- Full-time
- Hybrid work
- Marketing
- Merchandising
- Mid-level
- Paid parental leave
- Health insurance
Intervention Specialist at Alliance Academy of Cincinnati
National Heritage Academies —Cincinnati, OH
- Full-time
- Teaching Certification
- Mid-level
- In-person
Training Specialist Transfer Agency
Ultimus Fund Solutions —Cincinnati, OH
- Full-time
- 5 years
- Analysis skills
- Accounting
Quick Apply
Client Support Specialist Team Lead
YWCA Hamilton —Hamilton, OH
- From $23.70 an hour
- 12 hour shift
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
7h
Charter School - Intervention Specialist
The Stepping Stones Group —Dayton, OH
- $38 - $44 an hour
- School experience
- Experience working with individuals with disabilities
- Teaching Certification
- Relocation assistance
- Health insurance
Quick Apply
11d
Senior Specialist, Quality Engineer
L3Harris Technologies —Mason, OH
- Full-time
- 5 years
- Bachelor's degree
- Travel

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Product Support Specialist - Software

LCS - London Computer Systems -
Cincinnati, OH

Quick Apply

Job Details

Full-time
$21.64 - $28.85 an hour
8 days ago

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
On-site gym
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED
Technical Proficiency

Full Job Description

Do you enjoy helping people solve problems, learning new technology, and turning complex questions into clear answers? We are looking for a Product Support Specialist to provide front-line support for Rent Manager, our proprietary property management software platform.

In this role, you will work directly with customers by phone to troubleshoot issues, answer product questions, and guide users through software workflows. You will be part of a structured training and certification program designed to help you build expertise across multiple areas of the product and grow your career over time.

The standard schedule for this role is 10 a.m. to 7 p.m., with the opportunity to move to earlier shifts based on availability.

What You’ll Do

Troubleshoot customer questions related to product functionality, accounting workflows, printing, installation, and general how-to guidance.
Support customers using Rent Manager by answering questions and resolving software-related issues.
Provide clear, professional instruction to help customers understand and use the software effectively.
Take ownership of assigned support cases and follow through until they are resolved.
Use internal documentation, knowledge resources, and team support to research and resolve customer issues.
Document customer interactions accurately in the ticket-tracking system.
Participate in ongoing training and certification programs to expand your product knowledge.
Maintain daily productivity expectations in a fast-paced, customer-focused support environment.

What You’ll Learn

We provide a structured learning path that helps Product Support Specialists develop expertise across Rent Manager product areas, including technical support, general product functionality, receivables and payables, owners and finance, integrations, mobile functionality, and scripting. New team members typically begin in one product area and expand their knowledge through formal training and certifications.

What We’re Looking For

High school diploma or equivalent required.
A strong customer service mindset and desire to help others.
Clear verbal communication skills and the ability to explain software concepts in an approachable way.
Strong problem-solving skills and the ability to learn new information quickly.
Ability to work with software systems and technical concepts.
Attention to detail and commitment to accurate documentation.
Ability to manage multiple priorities while maintaining quality and professionalism.
Reliable attendance, punctuality, personal accountability, and a strong work ethic.
Ability to work independently while also collaborating with teammates and escalation resources.
Availability to be on-call during evenings or weekends as assigned.

Nice to Have

Associate’s or bachelor’s degree in information technology, business, accounting, or a related field.
One to two years of experience in customer support, technical support, SaaS support, or a call center environment.
Experience with CRM, ticketing, or customer support systems.
Basic understanding of accounting, property management, financial workflows, or accounting software.
Exposure to scripting, integrations, advanced configuration, or technical troubleshooting concepts.

Compensation and Growth

This is a full-time, non-exempt role with a base pay range of $21.64–$28.85 per hour. Starting hourly pay begins at $21.64, with structured increases tied to completion of certification milestones. The role is also eligible for annual merit adjustments and an annual performance bonus of 5%.

Our skills-based progression model gives you a clear path to grow your knowledge, expand your product expertise, and advance your career within the organization.

Why Join Us?

Structured onboarding, training, and certification milestones.
Opportunity to build valuable software, technical support, and customer service skills.
Supportive team environment with mentorship and escalation resources.
Clear expectations and transparent growth opportunities tied to demonstrated skill development.
A customer-focused role where your work directly helps users succeed.

Benefits

Health, dental, and vision insurance
401(k) with employer match
Annual company bonus
10 paid company holidays
Paid time off
Life insurance
Paid medical leave/disability insurance
Paid parental leave
Contemporary office building and wooded campus with nature trail
On-site fitness center
Recognized as one of Cincinnati’s “Top Places to Work”

About LCS

London Computer Systems (LCS), based in Cincinnati, Ohio, provides businesses with critical software and technology solutions. Since 2012, LCS has been consistently recognized as a Top Workplace with a supportive culture that fosters collaboration and authenticity. We also love having fun—from on-site food trucks and game rooms to trivia and sports teams, there are plenty of ways we make the workday exciting. Our high-tech office is designed to support many working styles, with hybrid work schedule options available.

Candidates must live in the Greater Cincinnati area or be willing to relocate.

LCS is an Equal Opportunity Employer.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

#L9C1S40

Quick Apply

Refine Your Search

support specialist jobs in maineville, oh

Product Support Specialist - Software

Technical Solutions Specialist

Global Trade Compliance & FTZ Specialist (Compliance Specialist III)

Regional Technology Operations Specialist II

Professional Development Specialist RN - Main Comp Med Stepdown - Part Time - Nights

529 Shareholder Services Specialist II

2026-2027 Intervention Specialist

Quality Support Specialist

Business Development Specialist

Junior Document Management Specialist

Managed Service Field Specialist

Peer Support Specialist

Marketing Specialist

Customer Experience Specialist I

Product Merchandising Specialist

Intervention Specialist at Alliance Academy of Cincinnati

Training Specialist Transfer Agency

Client Support Specialist Team Lead

Charter School - Intervention Specialist

Senior Specialist, Quality Engineer

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