Top 238 Front desk manager Jobs in Malden, Ma

Assistant Rooms Manager (Front Desk)
Marriott International, Inc —Boston, MA
- $34.13 - $41.35 an hour
- Full-time
- No experience needed
- Mid-level
- Hotel
2d
Front Desk Manager
Hilton Boston Back Bay —Boston, MA
- $70,000 a year
- Full-time
- Mid-level
- Windows
- Hotel
Front Desk Manager
Hyatt Regency Boston/Cambridge —Cambridge, MA
- $80,000 - $85,000 a year
- Full-time
- Background check
- Microsoft Excel
- Inventory management
- Health insurance
- Dental insurance
Front Desk Manager - Boston Marriott Cambridge
Marriott International, Inc —Cambridge, MA
- $66,000 - $80,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
General Manager
ClearChoice Dental Implant Centers —Woburn, MA
- $75,000 - $95,000 a year
- Full-time
- Dental office
- 5 years
- Bachelor's degree
- Health insurance
- Dental insurance
16h
Front Desk Lead Host/ Assistant Manager
Miniluxe Inc —Wellesley, MA
- $18 - $22 an hour
- Full-time
- Hospitality
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Studio Manager - Boutique Fitness
Orangetheory Fitness —Walpole, MA
- Weekends as needed
- Mid-level
- 3 years
- Bachelor's degree
- Dental insurance
- Tuition reimbursement
Quick Apply
Dental Front Desk Admin/Billing Coordinator/Office Manager
Confidential —Brookline, MA
- $23 - $35 an hour
- Part-time
- Dental office
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
1d
Assistant Manager/Treatment Coordinator
Holliston Dental Associates —Holliston, MA
- $38,000 - $52,000 a year
- Full-time
- Bilingual
- Dental office
- OSHA
- Paid holidays
- Health insurance
Quick Apply
Office Manager - Accounting
Top Gun Staffing, Inc. —Stoughton, MA
- $59,258.72 - $68,451.36 a year
- Full-time
- Inventory management
- Mid-level
- Office
Quick Apply
1d
Front Desk Supervisor
The Liberty Hotel —Boston, MA
- $31.48 an hour
- Full-time
- Management
- Ability to walk for extended periods
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
Receptionist/Front Desk
Cambridge Health Alliance —Cambridge, MA
- Temporary
- Hospital
- Medical terminology
- Public Health
- Health insurance
- Flexible schedule
Entry-level Dental office manager/ Front desk receptionist
Finesse Dentistry & Implant Center —Boston, MA
- $25 - $30 an hour
- Full-time
- Dental office
- HIPAA
- Administrative experience
- Paid time off
- Employee discount
Quick Apply
Front Desk Agent
RAFFLES —Boston, MA
- $27.81 - $31.00 an hour
- Overnight shift
- Ability to stand for extended periods
- Entry level
- Dental insurance
- Vision insurance
Quick Apply
Front Desk Agent
Westmont Group —Boston, MA
- $23.07 - $32.95 an hour
- English
- Hotel
- High school diploma or GED
Quick Apply
Assistant Director of Front Office
The Newbury Boston —Boston, MA
- $90,000 - $95,000 a year
- Full-time
- Word processing
- Mid-level
- Windows
7d
Overnight Front Desk Agent
RAFFLES —Boston, MA
- $28.80 - $32.00 an hour
- Weekends as needed
- Ability to stand for extended periods
- Entry level
- Dental insurance
- Vision insurance
Quick Apply
Coordinator of Office Operations
Breaktime —Boston, MA
- $28 - $36 an hour
- Part-time
- Google Workspace
- Mid-level
- Office
- Paid time off
- 401(k) matching
Quick Apply
Patient Service/Front Desk Coordinator
MyEyeDr. —Boston, MA
- $15.45 - $20.15 an hour
- Weekends as needed
- Administrative experience
- Computer skills
- Communication skills
- Paid holidays
- Health insurance
Front Desk Agent
Hampton Inn Boston-Logan Airport —Revere, MA
- $20 an hour
- Weekends as needed
- Microsoft Excel
- Writing skills
- Hotel
- Paid holidays
- Health insurance
Quick Apply
14d

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front desk manager jobs near malden, ma

Assistant Rooms Manager (Front Desk)

Marriott International, Inc -
Boston, MA

Apply Now

Job Details

Full-time
$34.13 - $41.35 an hour
2 days ago

Qualifications

Employee relationship building

Full Job Description

Additional Information
Job Number26093392
Job CategoryRooms & Guest Services Operations
Location606 Congress St, Boston, Massachusetts, United States, 02210
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $34.13-$41.35 per hour
Bonus Eligible: Y

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and builds mutual trust, respect, and cooperation among team members.

Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

Ensures employee recognition is taking place on all shifts.

Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Strives to improve service performance.

Collaborates with the Front Office Manager on ways to continually improve departmental service.

Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Serves as a role model to demonstrate appropriate behaviors.

Sets a positive example for guest relations.

Displays outstanding hospitality skills.

Empowers employees to provide excellent customer service.

Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Provides feedback to employees based on observation of service behaviors.

Handles guest problems and complaints effectively.

Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Ensures compliance with all Front Office policies, standards and procedures.

Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Functions in place of the Front Office Manager in his/her absence.

Communicates critical information from pre- and post-convention meetings to the Front Office staff.

Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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Refine Your Search

front desk manager jobs in malden, ma

Assistant Rooms Manager (Front Desk)

Front Desk Manager

Front Desk Manager

Front Desk Manager - Boston Marriott Cambridge

General Manager

Front Desk Lead Host/ Assistant Manager

Studio Manager - Boutique Fitness

Dental Front Desk Admin/Billing Coordinator/Office Manager

Assistant Manager/Treatment Coordinator

Office Manager - Accounting

Front Desk Supervisor

Receptionist/Front Desk

Entry-level Dental office manager/ Front desk receptionist

Front Desk Agent

Front Desk Agent

Assistant Director of Front Office

Overnight Front Desk Agent

Coordinator of Office Operations

Patient Service/Front Desk Coordinator

Front Desk Agent

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