Top 3407 Customer experience manager Jobs in Manchester, Mo

Manager, Vocational Case Management
Allsup Employment Services —St. Louis, MO
- $54,600 - $82,500 a year
- Full-time
- Remote
- Background check
- Experience working with individuals with disabilities
- Customer service
- Health savings account
- Paid holidays
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Quality Manager
Curio Holdings, LLC —Maryland Heights, MO
- $90,000 - $100,000 a year
- Day shift
- Background check
- Customer service
- 5 years
- On-the-job training
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3d
Manager Corporate Security-REMOTE
Ryder System —St. Louis, MO
- $75,000 - $85,000 a year
- 5 years
- Bachelor's degree
- Travel
- Disability insurance
- Health insurance
2d
Community Manager
Hidden Valley Estates —Wentzville, MO
- $60,000 a year
- Full-time
- Marketing
- Pass drug screening
- Mid-level
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Store Manager
Shane Co. —Olivette, MO
- $100,000 - $115,000 a year
- Weekends as needed
- Writing skills
- Merchandising
- English
- Paid parental leave
- Paid holidays
RESIDENT DISTRICT MANAGER - ST LOUIS, MO
Eurest —St. Louis, MO
- $90,000 - $100,000 a year
- Full-time
- Bachelor's degree
- Travel
- Organizational skills
- Commuter assistance
- Paid parental leave
Quick Apply
2d
Call Center Manager (Greater St Louis, MO)
Maximus —St. Louis, MO
- $70,250 - $90,500 a year
- Bachelor's degree
- Continuous improvement
- Travel
- Paid holidays
- Disability insurance
Team Manager Developmental
Sam's Club —Saint Charles, MO
- $70,000 - $95,000 a year
- High school
- Military
- Merchandising
- Paid jury duty
- Disability insurance
2d
Vocational Case Manager
Allsup Employment Services —St. Louis, MO
- $47,500 - $70,000 a year
- Full-time
- Remote
- Spanish
- Experience working with individuals with disabilities
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
7d
Inspection Lab Manager
R&S Machining, A Threadlock Precision Company —St. Louis, MO
- $80,000 - $105,000 a year
- Full-time
- Background check
- Supervising experience
- In-person
- Health savings account
- Health insurance
Quick Apply
7d
Quality Manager
R&S Machining, A Threadlock Precision Company —St. Louis, MO
- $95,000 - $115,000 a year
- Full-time
- Background check
- Management
- 3 years
- Health savings account
- Health insurance
Quick Apply
7d
Territory Sales Manager - Air Management Supply
Rheem Manufacturing —St. Louis, MO
- $50,000 - $80,000 a year
- Full-time
- Background check
- Mid-level
- Office
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Safety Manager
N-Store Services —Chesterfield, MO
- $75,000 - $90,000 a year
- Nights as needed
- Microsoft Excel
- Microsoft Outlook
- Construction site
- Paid jury duty
- Health savings account
14h
Used Car Sales Manager
St. Louis Chrysler Dodge Jeep Ram —Bridgeton, MO
- Full-time
- Dealership
- Mid-level
- Retail management
- Dental insurance
- Vision insurance
Quick Apply
Store - Huck's Store Manager 1513*
Martin & Bayley, Inc., DBA Huck's Market —Saint Charles, MO
- Weekends as needed
- Mid-level
- Team management
- Accounting
- Paid holidays
- Health insurance
Quick Apply
10d
Front Desk Supervisor Surgery Scheduler
The Eye Center —Florissant, MO
- $22 - $25 an hour
- Full-time
- Background check
- Surgery
- Medical office experience
- Free parking
- Health insurance
Quick Apply
Cost Accounting Lead
Hussmann Corporation —Bridgeton, MO
- Full-time
- Oracle
- 5 years
- Finance
- Health savings account
- Health insurance
Assistant General Manager
Club Pilates Lake St Louis —Lake Saint Louis, MO
- $15 - $18 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- 401(k)
- Paid time off
Quick Apply
10d
Licensed Commercial Lines Account Manager
MGI Risk Advisors —St. Louis, MO
- $65,000 - $80,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
Supervisor, Pharmacy Technician (Non-Clinical)
Blink Health —Chesterfield, MO
- Monday to Friday
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
9d

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customer experience manager jobs near manchester, mo

Manager, Vocational Case Management

Allsup Employment Services -
St. Louis, MO

Quick Apply

Job Details

Full-time
$54,600 - $82,500 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Work from home
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Pet insurance

Qualifications

Experience working with individuals with disabilities
Customer service
Employment support for individuals with disabilities
Bachelor's degree
Desktop applications
Data interpretation
Managing projects
Productivity software
Business management

Full Job Description

About Allsup, LLC

Allsup LLC is a people-centered organization with a team of hundreds who are dedicated to helping people with disabilities lead lives that are as financially secure and healthy as possible. We enjoy working together to make a difference, get the job done, and find solutions for our customers.

You will enjoy a collaborative workplace, with rewarding results where your opinion matters. We have a great benefits package and paid time off program, with casual dress and a comfortable work environment. Many positions have no weekends, or minimal weekend work. You’ll have a predictable work schedule, the potential to work from home, and enjoy an employee-centered work life and have fun.

Even better, you can develop your own knowledge and professional skills through a self-driven personal improvement approach to professional development. Our business takes complex federal programs and makes them easier for people to navigate—including SSDI, veteran’s disability, return to work and Medicare. Drive your expertise and advancement with the support of your supervisor and our organization.

About the role

The Manager of Vocational Case Management will manage personnel and functions within the Vocational Case Management department, as it relates to Allsup Employment Services Return to Work program, with the goal of helping Social Security Disability recipients retain self-sufficiency through gainful employment in the Ticket to Work Program.

What you'll do

Leads a team of Vocational Case Managers in day-to-day operations to achieve successful return to work results for individuals with disabilities.
Responsible for quality of service provided.
Responsible for people management in a remote environment, which includes training, staffing, coaching, performance management, auditing calls, quality assurance file reviews, development, motivation, and recognition of employees.
Ability to use data and metrics to evaluate individual performance.
Works closely with Director in carrying out responsibilities.
Establish processes and controls within the department to promote excellent work quality and achieve department, company and customer service goals.
Plan, develop, and recommend department goals, key performance indicators and objectives consistent with Allsup Employment Services objectives.
Responsible for ensuring all department goals, objectives and key performance indicators are met on a consistent basis. Monitors progress toward each team member’s goal.
Maintain a department structure conducive to a high level of productivity.
Evaluate current processes and encourage all team members to identify areas of opportunity or improvement.
Create an environment of trust with employees and develop a team culture that motivates employees to succeed.
Develop performance plans and conduct both informal and formal evaluations.
Foster good communications within the department and work closely with other managers, supervisors and other staff members.
Maintains strict confidentiality of beneficiary and Allsup Employment Services information.

Qualifications

Bachelor's degree from an accredited university in Vocational Rehabilitation Counseling, or related field, Master’s degree preferred
National certification (CRC, CVE, NRC or CCM), preferred
Demonstrated experience in management or supervision in managing programs that provide job placement employment counseling services to individuals with disabilities
Demonstrated knowledge and experience with the Social Security Ticket to Work Program, including strong understanding of all program phases—Trial Work Period, Extended Period of Eligibility, and Expedited Reinstatement.
Knowledge of the ADA and job accommodation processes preferred
Knowledge of the Social Security disability process strongly preferred
Excellent oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational and interpersonal skills
Ability to work in a team environment with remote employees
Ability to skillfully manage multiple, complex projects and competing priorities concurrently while working under pressure to meet deadlines and maintaining strong customer service orientation
Great attention to detail, and results focused
Must pass Federal background check (including fingerprinting process)

Benefits

Health, Dental, and Vision Insurance
401(K) Matching
Short-Term and Long-Term Disability Insurance
Life Insurance
Paid Time Off
Paid Holidays
Flexible Spending and Health Savings Account
Tuition Reimbursement
Pet Insurance
Employee Assistance Program

DISCLAIMER

Tasks, duties, and responsibilities as listed in the job description are not exhaustive. The company may assign other tasks, duties and responsibilities with no prior notice.

Equal Opportunity Employer. ALL characteristics protected by federal, state, or local law.

The pay range for this role is:
54,600 - 82,500 USD per year(US)

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Refine Your Search

customer experience manager jobs in manchester, mo

Manager, Vocational Case Management

Quality Manager

Manager Corporate Security-REMOTE

Community Manager

Store Manager

RESIDENT DISTRICT MANAGER - ST LOUIS, MO

Call Center Manager (Greater St Louis, MO)

Team Manager Developmental

Vocational Case Manager

Inspection Lab Manager

Quality Manager

Territory Sales Manager - Air Management Supply

Safety Manager

Used Car Sales Manager

Store - Huck's Store Manager 1513*

Front Desk Supervisor Surgery Scheduler

Cost Accounting Lead

Assistant General Manager

Licensed Commercial Lines Account Manager

Supervisor, Pharmacy Technician (Non-Clinical)

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