Top 874 E commerce manager Jobs in Manhattan, Ny

Customer Service Manager (E-commerce)
Gamer's Choice —Long Island City, NY
- $70,000 - $80,000 a year
- Weekends as needed
- Mid-level
- Team management
- In-person
- Health insurance
- Dental insurance
Manager, Inventory & E-commerce Strategy
Book of the Month —New York, NY
- $100,000 - $140,000 a year
- Full-time
- 5 years
- Merchandising
- Analysis skills
Quick Apply
11d
Senior Copy Manager
Ralph Lauren —New York, NY
- $85,000 - $161,444 a year
- Full-time
- Office
- Travel
- Mentoring
Merchandising Manager, E-Commerce (Outlet)
Michael Kors —New York, NY
- $90,000 - $100,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Merchandising
E-Commerce Account Manager
FH Group International —Secaucus, NJ
- Email
- Mid-level
- Organizational skills
- 2 years
- COVID-19 protective measures
Livestream E-commerce Account Manager - TikTok Shop
Sellery,Inc —New York, NY
- $4,000 - $5,000 a month
- Full-time
- Sales
- Bachelor of Science
- English
- Opportunities for advancement
- Flexible schedule
Quick Apply
Automotive Sales Manager
Audi Queens —Queens, NY
- $150,000 - $200,000 a year
- Full-time
- CRM software
- Background check
- Dealership
- Health insurance
- Dental insurance
Quick Apply
TikTok Manager (E-Commerce)
INFINITY CLASSICS —Linden, NJ
- $65,000 - $70,000 a year
- Full-time
- Sales
- Social media management
- Inventory management
Quick Apply
Change & Release Management Lead - Wealth Management
WISSEN TECHNOLOGY PRIVATE LIMITED —New York, NY
- Full-time
- Azure
- Computer Science
- Office
- Disability insurance
- Health insurance
Quick Apply
E-Commerce Marketing Manager
Reason Brand Inc. —New York, NY
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- In-person
- Communication skills
- Health savings account
- Health insurance
Quick Apply
Emerging Enterprise Account Executive, Retail
Braze —New York, NY
- $117,500 - $270,000 a year
- Mid-level
- 3 years
- Travel
- Paid parental leave
- Health insurance
Quick Apply
Product Manager
Abacus Business Computer —New York, NY
- $75,000 - $120,000 a year
- Full-time
- English
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
Boutique Manager
Monica Vinader —Elmont, NY
- $65,000 - $75,000 a year
- Full-time
- Merchandising
- Mid-level
- Travel
Quick Apply
Merchant Account Manager
Connexity | Skimlinks, a Taboola company —New York, NY
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
- AD&D insurance
- Paid holidays
Quick Apply
Sales / New Business Development Lead
Manic Panic —Long Island City, NY
- $100,000 - $130,000 a year
- Full-time
- 6 years
- Office
- In-person
- Paid holidays
- Health insurance
Quick Apply
Affiliate Marketing Specialist
AMP3 Public Relations —New York, NY
- $50,000 - $85,000 a year
- Email
- Hybrid work
- Background check
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Program Management Advisor
Macy’s —New York, NY
- $129,840 - $216,120 a year
- Bachelor's degree
- Conflict management
- Organizational skills
- Store discount
- Paid holidays
Piercer
Monica Vinader —Elmont, NY
- $25 - $27 an hour
- Full-time
- Travel
- US work authorization
- Teaching
Quick Apply
Interim CFO
Vaco by Highspring —Fairfield, NJ
- $100 - $125 an hour
- Merchandising
- Senior level
- Marketing
- Health insurance
- Dental insurance
Quick Apply
B2B Sales Manager(English-Korean Bilingual)
K-Beauty company —Englewood Cliffs, NJ
- From $60,000 a year
- Full-time
- 5 years
- English
- Bachelor's degree
Quick Apply

I want to receive the latest job alert for e commerce manager in manhattan, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

e commerce manager jobs near manhattan, ny

E-commerce Marketing Manager jobs in Long Island City, NY

E-commerce Manager jobs in Secaucus, NJ

Account Manager jobs in New York, NY

Program Manager jobs in New York, NY

Sales Manager jobs in Englewood Cliffs, NJ

Product Manager jobs in New York, NY

Merchandiser jobs in New York, NY

E-commerce Marketing Manager jobs in New York, NY

Enterprise Account Executive jobs in New York, NY

E-commerce Specialist jobs in New York, NY

Marketing Specialist jobs in New York, NY

Release Manager jobs in New York, NY

Senior Copy Editor jobs in New York, NY

No Experience Social Media Marketing jobs in Houston, TX

Program Manager Healthcare jobs in Chicago, IL

Process Manager jobs in Remote

Trabajos De Marketing jobs in Puerto Rico

Retail Store Manager jobs in Dallas, TX

Case Manager jobs in Bellingham, WA

Office Manager jobs in Rhode Island

Customer Service Manager (E-commerce)

Gamer's Choice
Long Island City, NY

Apply Now

Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Gym membership

Qualifications

Customer communication
Managing teams in a customer support role
Team leadership
Customer support experience within e-commerce industry
E-commerce
Managing clients in a customer support role
Team management
CRM system proficiency
General management

Full Job Description

About Gamer's Choice:

Gamer’s Choice is a team of passionate gamers, creators, and innovators based in Queens, New York. What began as a small local shop has grown into one of the leading destinations for Trading Card Game players and collectors around the world. We’re driven by a shared love for gaming and community, offering both an engaging online experience and a vibrant in-store atmosphere. Our mission is to be the ultimate home for fans to connect, compete, and celebrate the games they love. While Yu-Gi-Oh! has always been our foundation, we’re expanding into exciting new titles like Pokémon, One Piece, Riftbound, and Disney Lorcana. Our Long Island City store serves as the heart of our community, hosting tournaments, events, and gatherings that bring players together both in person and online.

The Role:
We are seeking a Customer Service Manager to join our team. In this role, you will be responsible for responding to customer inquiries, resolving complaints, and ensuring every customer receives timely, accurate, and empathetic support. You’ll communicate with customers across multiple channels, including email, social media, etc., to provide exceptional service that strengthens our brand reputation and enhances customer satisfaction. In addition, you will manage a team of Customer Service Representatives, ensuring that they are providing high-quality service, consistent with company standards.

Key Responsibilities:

Manage a team of Customer Service Representatives, ensuring high-quality customer service is provided to all of our customers.
Respond promptly and professionally to customer inquiries via email, social media, and other platforms.
Resolve customer complaints by identifying the issue, determining the cause, selecting and communicating the best solution, and following up to ensure resolution.
Manage and track incoming customer requests using the company’s CRM system.
Provide accurate information regarding products, services, policies, and order status.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Monitor social media channels for customer feedback, questions, and complaints.
Craft clear, brand-appropriate responses while maintaining professionalism in public comment threads.
Escalate sensitive issues to the appropriate team members/leadership team.
Work closely with internal teams, including sales, fulfillment, and marketing, to resolve customer issues.
Document common issues and customer feedback to help inform process improvements and product enhancements.

Qualifications:

2 - 4 years of management experience in a Customer Service e-commerce environment
5+ years of customer service experience, preferably in a fast-paced or customer-centric environment.
Strong written communication skills with the ability to adapt tone depending on the platform (email vs. social media).
Experience using CRM or ticketing systems. (Hubspot is a plus!)
Comfortable navigating multiple digital tools and multitasking between channels.
Ability to remain calm under pressure and handle difficult customer interactions with empathy and patience.
Strong problem-solving skills and attention to detail.
Experience managing customer communications on social media is a plus.

Benefits:

Health, dental, and vision insurance
Paid time off
401k
Employee Discounts
Gym Membership Reimbursements

Salary Range: $70,000 - $80,000 Annually DOE

Schedule: Monday - Friday (Some weekends required)

EEO/AAP Statement: We are an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. We are an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned, but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so, too, may the essential functions of the position.

Pay: $70,000.00 - $80,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

e commerce manager jobs in manhattan, ny

Customer Service Manager (E-commerce)

Manager, Inventory & E-commerce Strategy

Senior Copy Manager

Merchandising Manager, E-Commerce (Outlet)

E-Commerce Account Manager

Livestream E-commerce Account Manager - TikTok Shop

Automotive Sales Manager

TikTok Manager (E-Commerce)

Change & Release Management Lead - Wealth Management

E-Commerce Marketing Manager

Emerging Enterprise Account Executive, Retail

Product Manager

Boutique Manager

Merchant Account Manager

Sales / New Business Development Lead

Affiliate Marketing Specialist

Program Management Advisor

Piercer

Interim CFO

B2B Sales Manager(English-Korean Bilingual)

I want to receive the latest job alert for e commerce manager in manhattan, ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected