Top 318 Customer service representative Jobs in Manheim Pa

Customer Success & Account Manager
VIZpin Smart Property Systems —Lancaster, PA
- $40,000 - $48,000 a year
- Full-time
- Mid-level
- Organizational skills
- 2 years
- Paid training
- Health insurance
Quick Apply
2d
Personal Lines Customer Service Agent
Community Insurance Solutions Inc —New Holland, PA
- $45,000 - $65,000 a year
- Full-time
- Bilingual
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
Regupol —Lebanon, PA
- $18 - $19 an hour
- 8 hour shift
- High school diploma or GED
- Fair chance
- In-person
- Health insurance
- Dental insurance
Quick Apply
Order Processing Specialist I
Flagger Force, LLC —Hummelstown, PA
- Full-time
- Office
- US work authorization
- SharePoint
- Health savings account
- AD&D insurance
2d
PENNSYLVANIA only - Work at Home Call Center Representative
InfoCision Management Corp. —Pennsylvania
- $10 an hour
- Night shift
- Remote
- Computer literacy
- Computer skills
- Communication skills
- Paid training
- Opportunities for advancement
Customer Service Representative
Lindenmeyr Munroe —Mount Joy, PA
- $55,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Health insurance
- Dental insurance
Quick Apply
1d
Call Center Representative
Install America —Mohnton, PA
- $14 - $30 an hour
- Full-time
- Computer literacy
- Writing skills
- Typing
- Health insurance
- Dental insurance
Quick Apply
Client Services Representative (Temporary)
Baker Tilly Vantagen, LLC —Lancaster, PA
- $15.97 - $41.00 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Associate's degree
Quick Apply
6d
Customer Service Representative
Direct Wire —Denver, PA
- Full-time
- Mid-level
- Office
- Continuous improvement
- Health savings account
- Paid holidays
Quick Apply
7d
Customer Service & Inside Sales Rep
PeopleShare —Lancaster, PA
- $20 - $25 an hour
- Monday to Friday
- Spanish
- Basic math
- English
- Paid holidays
- Health insurance
Quick Apply
Member Services Representative
Capital Blue Cross —Harrisburg, PA
- $19.50 - $23.00 an hour
- Overtime
- Remote
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
2d
Representative, Customer Service L1
ASM Industries —Lancaster, PA
- 8 hour shift
- Word processing
- Basic math
- Mid-level
Quick Apply
5d
Patient Engagement Associate / Centralized Scheduling - Specialty Practices
Penn Medicine —East Petersburg, PA
- Full-time
- High school diploma or GED
- Associate's degree
- Entry level
- Tuition reimbursement
Quick Apply
2d
Customer Support Specialist
Shipfusion —York, PA
- $55,000 - $65,000 a year
- Hybrid work
- Mid-level
- Organizational skills
- Warehouse experience
- Health insurance
- Dental insurance
Quick Apply
Customer Contact Specialist
CNH Industrial —New Holland, PA
- $55,725 - $85,445 a year
- Overtime
- Spanish
- English
- Mid-level
- Tuition reimbursement
- Adoption assistance
2d
Customer Service Specialist
Ferrellgas —Manheim, PA
- Full-time
- Microsoft Excel
- High school diploma or GED
- US work authorization
- Wellness program
- Health savings account
5d
Customer Service Specialist- Periop Surgical Home (Full Time/Day Shift)
Penn Medicine —Lancaster, PA
- Full-time
- Surgery
- Medical office experience
- Administrative experience
- Tuition reimbursement
Quick Apply
Customer Service Representative - Community Banking
Bank of Bird-in-Hand —Manheim, PA
- $17.98 - $22.00 an hour
- Computer literacy
- Research
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Call Center Representative
Orthopedic Associates of Lancaster —Willow Street, PA
- Full-time
- Medical office experience
- HIPAA
- Mid-level
Quick Apply
9d
Patient Engagement Associate / Family Medicine Practice / Part-time
Penn Medicine —East Petersburg, PA
- Part-time
- High school diploma or GED
- Associate's degree
- Entry level
- Tuition reimbursement
Quick Apply
14d

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Customer Success & Account Manager

VIZpin Smart Property Systems
Lancaster, PA

Quick Apply

Job Details

Full-time
$40,000 - $48,000 a year
2 days ago

Benefits

Paid training
Health insurance
Paid time off

Qualifications

Non-technical user support
Customer communication
Teamwork
Account development
Attention to detail
Organizational skills
Account management

Full Job Description

Help Customers Get More From Their Access Control Investment

We’re a growing technology company delivering smartphone-based Access Control and Visitor Management solutions. As a Customer Success & Account Manager, you’ll be responsible for building strong customer relationships and making sure our customers have a great experience from the moment they purchase through onboarding, ongoing use, and renewal.

This role is ideal for someone who enjoys working directly with customers, staying organized, solving problems, and making sure things get done. You’ll serve as a trusted point of contact for customers while working closely with our technical support and operations teams to make sure customers get the help they need.

Customer Onboarding & Success

Own the customer onboarding experience from account setup through successful implementation.
Coordinate kickoff calls, implementation activities, training, and follow-up.
Conduct customer and partner training and product walkthroughs.
Ensure customers understand how to use our platform, apps, and products.
Proactively follow up with customers to ensure successful adoption.
Conduct periodic customer check-ins and identify opportunities to improve the customer experience.
Maintain strong relationships with customers and become a trusted resource for their account.

Account Management & Retention

Serve as the primary point of contact for general customer and account-related questions.
Communicate with customers regarding upcoming renewals.
Maintain accurate account information, contacts, renewal dates, and customer activity in Salesforce.
Identify opportunities for additional products, services, or devices and coordinate with Sales as appropriate.
Help resolve customer concerns by coordinating internally with Technical Support, Sales, and Operations.

Customer Orders & Administration

Assist customers with Smartkey, Fob, and other product requests.
Prepare and manage quotes and opportunities as appropriate.
Coordinate customer orders and shipment-related communications.
Assist with account updates and changes.
Ensure customer requests are documented and followed through to completion.

Customer Support & Team Collaboration

Monitor incoming customer requests through our shared customer support system.
Provide a timely first response to customer questions, regardless of whether they are ultimately technical or account-related.
Work collaboratively with Technical Support when a customer issue requires additional technical expertise.
Maintain ownership of the customer relationship even when another team member is resolving the technical issue.
Ensure customers receive clear communication and know what to expect throughout the resolution process.

What We're Looking For

You don't need to be a technology expert—but you do need to be customer-focused, organized, resourceful, and comfortable learning technology.

You'll thrive in this role if you:

Enjoy building relationships and helping customers succeed.
Communicate clearly, professionally, and empathetically.
Are highly organized and able to manage multiple customers and priorities.
Take ownership of issues and follow through until they are resolved.
Are comfortable leading customer calls and training sessions.
Learn new systems and technology quickly.
Can explain technology in a way that is easy for customers to understand.
Are comfortable using CRM and ticketing systems.
Look for ways to improve processes rather than simply following them.

Key Success Metrics

Customer satisfaction and retention
Successful and timely customer onboarding
Renewal rate
Customer engagement and adoption
Timely response to customer requests
Accurate Salesforce records
Follow-through and completion of customer commitments

Requirements

2+ years of experience in customer success, account management, customer service, or a similar role
Excellent written and verbal communication skills
Strong organizational skills and attention to detail
Comfortable learning and explaining technology products
Experience with Salesforce or a similar CRM preferred
Experience with SaaS, technology, property management, or access control is a plus
Self-starter mindset with a strong desire to learn and grow

Pay: $40,000.00 - $48,000.00 per year

Benefits:

Health insurance
Paid time off
Paid training

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in manheim pa

Customer Success & Account Manager

Personal Lines Customer Service Agent

Customer Service Representative

Order Processing Specialist I

PENNSYLVANIA only - Work at Home Call Center Representative

Customer Service Representative

Call Center Representative

Client Services Representative (Temporary)

Customer Service Representative

Customer Service & Inside Sales Rep

Member Services Representative

Representative, Customer Service L1

Patient Engagement Associate / Centralized Scheduling - Specialty Practices

Customer Support Specialist

Customer Contact Specialist

Customer Service Specialist

Customer Service Specialist- Periop Surgical Home (Full Time/Day Shift)

Customer Service Representative - Community Banking

Call Center Representative

Patient Engagement Associate / Family Medicine Practice / Part-time

I want to receive the latest job alert for customer service representative in manheim pa

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