Top 345 Customer support representative Jobs in Mansfield, Ma

Patient Services Representative - OB/GYN- Per Diem
Sturdy Health —Attleboro, MA
- $19.85 - $30.05 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Medical office experience
- Health insurance
- Dental insurance
Part Time Customer Service Representative/Call Center Rep (Remote)
Automated Health Systems —Providence, RI
- $17 an hour
- Part-time
- Remote
- Bilingual
- Mid-level
- Office
- Wellness program
- Opportunities for advancement
Quick Apply
10d
Client Service Representative
TUFTS VETERINARY EMERGENCY TREATMENT AND SPECIALTIES INC —Walpole, MA
- $20 - $27 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Communication skills
Quick Apply
Service Representative (East Coast Candidates only) | Dental Provider Service Division | September 2026 - Remote
Blue Cross Blue Shield of Massachusetts —Hingham, MA
- $20.40 an hour
- Full-time
- Remote
- Microsoft Word
- Computer literacy
- Research
- Health insurance
- Dental insurance
6d
Customer Service Representative
Rhode Island Housing —Providence, RI
- $51,896 - $62,276 a year
- Full-time
- Spanish
- Research
- Mid-level
- Dental insurance
- Tuition reimbursement
Quick Apply
Customer Service Representative
Town of Wellesley —Wellesley, MA
- $62,000 - $74,500 a year
- Email
- Office
- High school diploma or GED
- Driver's License
- Retirement plan
Quick Apply
Client Service Representative Supervisor
TUFTS VETERINARY EMERGENCY TREATMENT AND SPECIALTIES INC —Walpole, MA
- $29 - $34 an hour
- Weekends as needed
- 18 years or older
- Management
- Mid-level
Quick Apply
Customer Service Representative
Carjon Air Conditioning and Heating, Inc. —Providence, RI
- $22 - $26 an hour
- Full-time
- Mid-level
- Office
- Residential
- Paid holidays
- Health insurance
Quick Apply
3d
Service Associate - Part Time 30 Hours
Eastern Bank —Easton, MA
- $22 an hour
- Part-time
- Hospitality
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative
Graybar Electric Company, Inc. —Westwood, MA
- $23 an hour
- Full-time
- High school diploma or GED
- Associate's degree
- 2 years
- Profit sharing
- Paid holidays
Quick Apply
Member Service Representative
Rockland Federal Credit Union —Rockland, MA
- $20 - $22 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Communication skills
- Entry level
- Profit sharing
- AD&D insurance
Quick Apply
11d
Part-Time Customer Service Rep
Peakzi —Norwood, MA
- $22 - $27 an hour
- Full-time
- Communication skills
- Entry level
Quick Apply
Customer Service Representative- National Accounts
Sika —Canton, MA
- Full-time
- Computer literacy
- Mid-level
- Windows
- Paid parental leave
- Paid holidays
Quick Apply
SIS Customer Service Representative (SY26-27)
Boston Public Schools —Boston, MA
- Up to $99,883 a year
- Full-time
- School experience
- Google Workspace
- Computer science
8d
Customer Service Representative
Pet Food Experts,LLC —Pawtucket, RI
- $22 an hour
- Monday to Friday
- Hybrid work
- Office
- High school diploma or GED
- Criminal background check
- Paid parental leave
- Paid holidays
Quick Apply
3d
PERSONAL LINES CSR
Baycoast Bank —Swansea, MA
- $48,102 - $61,327 a year
- Full-time
- Spanish
- Office
- Computer skills
Quick Apply
Customer Service Representatives, Temporary (SY26-27)
Boston Public Schools —Boston, MA
- $25 an hour
- Temporary
- Computer science
- Computer Science
- Writing skills
Customer Service Representative
The Providence Community Health Centers, Inc. —Providence, RI
- Full-time
- Computer literacy
- Writing skills
- High school diploma or GED
Quick Apply
4d
Representative II
NTT DATA —Woonsocket, RI
- $20.25 an hour
- Overtime
- Remote
- Computer literacy
- Mid-level
- Microsoft Office
- Health savings account
- AD&D insurance
Quick Apply
5d
Tier 2 Support Representative (Boston, MA)
HqO —Boston, MA
- $71,000 - $79,000 a year
- Full-time
- Hybrid work
- English
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
Quick Apply

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Patient Services Representative - OB/GYN- Per Diem

Sturdy Health -
Attleboro, MA

Apply Now

Job Details

Part-time
$19.85 - $30.05 an hour

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Computer operation
Microsoft Excel
HIPAA compliance
Microsoft Outlook
Phone communication
HIPAA
High school diploma or GED
Desktop applications
Typing
Clinical confidentiality policies
Customer data entry

Full Job Description

Scheduled Weekly Hours: 0

The Patient Services Representative serves as a primary point of contact for patients calling a medical office. This role is responsible for delivering excellent customer service by professionally handling incoming calls, scheduling appointments, addressing patient inquiries, and supporting clinical and administrative teams. The Patient Services Representative plays a critical role in ensuring a positive patient experience while maintaining accuracy, confidentiality, and efficiency in a fast paced call center environment.

Education/Training

Highschool Diploma or equivalent required

Licenses/Certification: N/A

Required Qualifications and Skills:

Minimum of 1 year of experience in customer service or call center experience
Excellent customer service and patient navigation skills.
Ability to professionally interact with patients, families, and healthcare staff with discretion and empathy
Effective interpersonal skills and ability to work in a team-oriented environment
Strong verbal and written communication skills
Ability to multitask, manage time effectively, and work in a fast‑paced call center environment
Proficient in Microsoft Office (Word, Excel, Outlook) and general computer systems
Strong attention to detail with the ability to document accurately and efficiently
Ability to maintain patient confidentiality and comply with HIPAA and organizational privacy standards

Preferred Qualifications and Skills:

Prior experience in a healthcare setting, preferably in a medical office or call center environment
Previous experience scheduling patient appointments and managing high call volumes
Familiarity with electronic health record (EHR) systems and medical scheduling software
Knowledge of medical terminology and clinical workflows
Experience verifying insurance eligibility, obtaining authorizations, or handling referrals
Strong customer service skills with the ability to demonstrate empathy and professionalism when interacting with patients
Excellent verbal communication, active listening, and problem-solving skills
Ability to multitask, prioritize effectively, and work efficiently in a fast‑paced environment
Strong attention to detail and accuracy in data entry and documentation

Essential Job Functions:

Professionally answer and manage a high volume of inbound and outbound patient calls in a timely manner
Schedule, reschedule, and cancel patient appointments accurately according to provider availability and office protocols
Answer patient inquiries in a professional, empathetic, and patient-centered manner
Assist patients with questions related to medications, refills, and general care coordination
Verify insurance information and support authorization processes
Document all patient interactions accurately and thoroughly in the electronic health record (EHR) system
Provide appointment confirmations, directions, and pre-visit instructions (including labs or imaging requirements)
Collaborate effectively with clinical and administrative teams to support patient care and office operations
Escalate complex issues appropriately to ensure timely resolution
Identify opportunities for process improvement and contribute to enhancing the patient experience
Participate in training sessions, team meetings, and onboarding of new staff

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Age and Diversity Related Criteria:

Consistently treats patients, colleagues, and visitors with dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics, and cultures.

Ability to Fulfill Job Expectations:

Must have the ability to perform the essential functions of the position, including required work hours, locations, and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation.

Physical Demands:

Ability to sit for extended periods of time while working at a computer workstation
Ability to frequently use hands and fingers for typing, data entry, and handling phones
Ability to speak clearly and hear effectively to communicate with patients and staff by phone
Ability to view computer screens for prolonged periods
Ability to occasionally stand, walk, bend, or reach within the work area
Ability to lift or move light office materials (up to approximately 10 pounds) as needed

Salary Range: $19.85-$30.05

Salary Range Details

The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value Sturdy Health’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.

Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.

Apply Now

Refine Your Search

customer support representative jobs in mansfield, ma

Patient Services Representative - OB/GYN- Per Diem

Part Time Customer Service Representative/Call Center Rep (Remote)

Client Service Representative

Service Representative (East Coast Candidates only) | Dental Provider Service Division | September 2026 - Remote

Customer Service Representative

Customer Service Representative

Client Service Representative Supervisor

Customer Service Representative

Service Associate - Part Time 30 Hours

Customer Service Representative

Member Service Representative

Part-Time Customer Service Rep

Customer Service Representative- National Accounts

SIS Customer Service Representative (SY26-27)

Customer Service Representative

PERSONAL LINES CSR

Customer Service Representatives, Temporary (SY26-27)

Customer Service Representative

Representative II

Tier 2 Support Representative (Boston, MA)

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Salary Range Details

Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.

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