Top 2193 Customer service representative Jobs in Maplewood Nj

Customer Success Manager (Onboarding & Marketing Execution)
Restaurant Media Group —Fairfield, NJ
- $17 - $22 an hour
- Full-time
- Hospitality
- Social media management
- Mid-level
- Paid holidays
- Paid time off
Quick Apply
Automotive Service BDC
Schumacher Chevrolet Auto Group —Clifton, NJ
- From $55,000 a year
- Full-time
- Mid-level
- Organizational skills
- In-person
Quick Apply
Customer Service Representative – ERISA Fidelity Department
Colonial Surety Company —Woodcliff Lake, NJ
- From $45,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Colonial Surety Company —Woodcliff Lake, NJ
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Sales Support
International Foodsource —Randolph, NJ
- $19 - $22 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
SalSon Logistics —Newark, NJ
- $21 - $25 an hour
- Full-time
- Background check
- Management
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
Customer Service Specialist
Emmi Dessert USA —Kenilworth, NJ
- $70,000 a year
- Full-time
- Customer service
- ERP systems
- English
- Health savings account
- Health insurance
Quick Apply
8d
Customer Service Associate
Wawa, Inc. —Maplewood, NJ
- $17.25 - $21.25 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Customer Service Associate I
Dollar Tree —Maplewood, NJ
- $16.00 - $16.50 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Customer Service/Sales
Home Depot —Vauxhall, NJ
- $17 - $20 an hour
- Entry level
- Employee stock purchase plan
- 401(k)
Customer Service Associate I
Family Dollar —Irvington, NJ
- $15.95 - $16.00 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Customer Support Coordinator
Topaz HR —Irvington, NJ
- $19 - $23 an hour
- Full-time
- Spanish
- English
- Administrative experience
6d
Customer Service Representative
U-Haul —East Orange, NJ
- $15.92 - $18.00 an hour
- Part-time
- Clean driving record
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
9d
Pro Customer Service/Sales
Home Depot —Vauxhall, NJ
- $17 - $19 an hour
- Entry level
- Commercial
NJ Personal Lines Insurance Customer Service Rep
David M Hundertmark Agency Inc —Pompton Lakes, NJ
- $40,000 - $56,000 a year
- Full-time
- Microsoft Excel
- English
- Mid-level
Quick Apply
Licensed Insurance Customer Service Representative (P&C / Personal Lines)
The Carballo Agency —Fort Lee, NJ
- $62,000 - $66,000 a year
- Full-time
- Mid-level
- Office
- In-person
- Health insurance
- 401(k)
Quick Apply
Customer Service Representative - Bilingual Bengali/English
Special Touch Home Care Services, Inc. —Brooklyn, NY
- From $20 an hour
- Full-time
- Bilingual
- Customer service
- English
- Paid training
- Health insurance
Quick Apply
Customer Operations Manager
EarthCam —Upper Saddle River, NJ
- From $90,000 a year
- Full-time
- Computer Science
- 5 years
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
Floral Customer Service Representative - weekends required
QG Floral —Whitestone, NY
- From $20 an hour
- Part-time
- Spanish
- Writing skills
- English
- Employee discount
Quick Apply
Telecom Support Specialist SaaS
Dial800 Telecom Inc. —Mahwah, NJ
- $22 - $24 an hour
- Full-time
- Background check
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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Customer Success Manager (Onboarding & Marketing Execution)

Restaurant Media Group
Fairfield, NJ

Quick Apply

Job Details

Full-time
$17 - $22 an hour

Benefits

Paid holidays
Paid time off
Referral program

Qualifications

Managing customer accounts
Basic graphic design principles
Customer relationship building
Customer retention
Social media marketing
Phone communication
Social media management
Graphic design
Managing clients in a customer support role
Social media platforms
Bachelor's degree
Attention to detail
Customer relationship management
Organizational skills
Professional art or design
Account management
Digital design
Client interaction via phone calls
Analytics

Full Job Description

Customer Success Manager (Onboarding & Marketing Execution)

Please note: This is an in-person position at our office in Fairfield, NJ.

Monday-Friday, 9AM-5PM

About Restaurant Media Group (RMG)

Restaurant Media Group is a hospitality-focused marketing agency helping restaurants, bars, and multi-location concepts grow through modern digital strategy. Our team combines creative execution with structured systems to drive measurable results, from guest acquisition and repeat visits to stronger brand positioning.

We provide full-service support across social media, paid advertising, website development, influencer partnerships, email and SMS marketing, reputation management, and performance analytics. Rather than one-off campaigns, we build repeatable marketing frameworks designed to scale with each concept.

Our clients range from neighborhood favorites to high-end dining brands across New Jersey, New York, Pennsylvania, and Connecticut.

Our core values:

Quality – We take pride in what we create
Reliability – Our clients trust us to deliver every time
Solutions-Oriented – We solve problems fast and don’t dwell

About This Role

This role owns client onboarding and account success.

As the Client Success Manager, you are responsible for setting up new clients correctly, maintaining clear communication, coordinating internal teams, and ensuring nothing is missed or delayed. You are the primary point of contact for clients and the connective tissue between strategy, execution, and support.

This is not a creative-first or strategy-only marketing role. Marketing is part of the work, but ownership, organization, and follow-through come first.

What You’ll Be Responsible For1) Client Onboarding (Primary Responsibility)

Own the onboarding process from kickoff through active account management
Collect and verify client information using defined forms and checklists
Lead kickoff calls and set clear expectations from day one
Set up accounts accurately across internal systems and tools
Ensure a smooth, professional onboarding experience

2) Client Account Management & Execution

Serve as the primary point of contact for assigned client accounts
Manage ongoing client communication via calls, email, and messaging
Track, prioritize, and follow up on all client requests and action items
Handle content scheduling, emails, and campaign execution
Create marketing assets (using Canva or similar tools)
Facilitate website updates (menus, events, popups, calendars)
Monitor comments, DMs, and reviews to ensure timely, on-brand responses
Schedule and manage photoshoots with photographers
Support promotions, rebrands, and campaign rollouts
Handle influencer sourcing and booking under established guidelines
Run recurring check-in calls to assess satisfaction and address issues
Manage expectations, escalate when needed, and ensure nothing slips
Maintain accurate tracking of tasks, timelines, and deliverables
Ensure nothing is missed, delayed, or left unresolved

Compensation & Growth

Compensation: $17–22/hrCompensation is tiered based on experience, ownership, communication skills, and ability to manage accounts independently.

Growth Path

Master onboarding, communication, and account ownership
Improve systems and client experience as the agency scales
Grow into senior client success, operations, or department leadership

What We Offer

Direct mentorship from the founder and senior team members
A structured, professional, and supportive work environment
A role with real impact on client retention and company growth
PTO, paid holidays, vacation days, and sick days

Must-Haves

Strong phone and client-facing communication skills
Excellent follow-up and task ownership
High attention to detail and consistency under pressure
Ability to manage multiple accounts without sacrificing quality
Comfort with marketing tools—or the ability to learn quickly
Reliable commute to our Fairfield, NJ office (fully in-person role)

Nice-to-Haves

Agency, account management, or client success experience
Canva or basic design experience
Familiarity with email marketing or scheduling tools
Hospitality or restaurant marketing experience

How We Evaluate Candidates

Client communication scenarios (written + verbal)
Organization and prioritization exercises
A short, practical marketing assignment to assess execution and attention to detail
Problem-solving under real-world client situations
Reliability, ownership, and follow-through

Ready to Make a Real Impact?

If you value clear communication, taking ownership, and growing through real responsibility, we’d love to hear from you.

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Benefits:

Paid time off
Referral program

Education:

Bachelor's (Required)

Experience:

Graphic design: 1 year (Required)
Customer relationship management: 1 year (Required)
Social media management: 1 year (Required)

Ability to Commute:

Fairfield, NJ 07004 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in maplewood nj

Customer Success Manager (Onboarding & Marketing Execution)

Automotive Service BDC

Customer Service Representative – ERISA Fidelity Department

Customer Service Representative

Sales Support

Customer Service Representative

Customer Service Specialist

Customer Service Associate

Customer Service Associate I

Customer Service/Sales

Customer Service Associate I

Customer Support Coordinator

Customer Service Representative

Pro Customer Service/Sales

NJ Personal Lines Insurance Customer Service Rep

Licensed Insurance Customer Service Representative (P&C / Personal Lines)

Customer Service Representative - Bilingual Bengali/English

Customer Operations Manager

Floral Customer Service Representative - weekends required

Telecom Support Specialist SaaS

I want to receive the latest job alert for customer service representative in maplewood nj

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