Top 136 Customer service representative Jobs in Marco Fl

Customer Service Parcel Specialist
FedEx Office —Marco Island, FL
- Full-time
- Research
- Hotel
- High school diploma or GED
3d
Customer Service Parcel Specialist
FedEx Office —Marco Island, FL
- Full-time
- Research
- Hotel
- High school diploma or GED
11d
Customer Service Representative
Islander Pool and Patio, Inc. —Marco Island, FL
- From $24 an hour
- Full-time
- In-person
- Communication skills
- Entry level
- Paid time off
Quick Apply
7d
Customer Service Coordinator
City of Naples Airport Authority —Naples, FL
- $24.93 - $30.53 an hour
- Full-time
- Mid-level
- Driver's License
- Associate's degree
- Paid holidays
- Health insurance
Quick Apply
Client Service Specialist
Connecticut Wealth Management (CTWM) —Marco Island, FL
- Email
- Hybrid work
- Research
- Mid-level
- Office
- Wellness program
- Disability insurance
Dispatcher/Customer Service Representative / Full Time
Garage Door Partners —Naples, FL
- Up to $30 an hour
- Full-time
- Typing
- Entry level
- Paid training
Quick Apply
Customer Service Representative
ZOOM TAN INC —Naples, FL
- $20 - $25 an hour
- Full-time
- 18 years or older
- Communication skills
- Entry level
- Disability insurance
- Dental insurance
Quick Apply
3d
Wealth Management Client Service Associate
Ciccarelli Advisory Services Inc. —Naples, FL
- From $55,000 a year
- Full-time
- Mid-level
- Office
- Children
- Profit sharing
- Health insurance
Quick Apply
Registered Client Administrative Manager
Steward Partners Global Advisory LLC —Naples, FL
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
12d
Client Services Support Specialist
Private Capital Management —Naples, FL
- $45,000 - $55,000 a year
- Full-time
- Background check
- Marketing
- Social media management
- Health insurance
- Dental insurance
Quick Apply
Retail Customer Service Associate
FedEx Office —Naples, FL
- Full-time
- Maintenance
- High school diploma or GED
- Project management
Customer Service Representative
UMI Stone/Opustone —Naples, FL
- Overtime
- Bilingual
- Microsoft Outlook
- Office
- AD&D insurance
- Disability insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Mimi Brown - State Farm Agent —Naples, FL
- $60,000 - $80,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
CSR - Customer Service Representative
Insurance Agency Golden Gate City —Naples, FL
- $18 - $22 an hour
- Part-time
- Spanish
- Writing skills
- English
Quick Apply
Customer Service Representative, Transportation
WeDriveU —Naples, FL
- $24.17 an hour
- Full-time
- Spanish
- Word processing
- Computer literacy
- Commuter assistance
- Paid holidays
Quick Apply
3d
Customer Service Associate
Wawa, Inc. —Naples, FL
- $15.50 - $19.25 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Seasonal Service Coordinator
Pool Brands LLC —Naples, FL
- $25 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Employee discount
3d
Automotive Service Appointment Specialist
DeVoe Auto Group —Naples, FL
- $40,000 - $50,000 a year
- Full-time
- 1 year
- Communication skills
- Entry level
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Javed Kapadia - State Farm Agent —Naples, FL
- $45,000 - $100,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
Quick Apply
Design Associate / Customer Service
Art of Drawers Sarasota and Naples —Naples, FL
- $80 - $120 an hour
- Part-time
- Office
- No degree
- Visual & Performing Arts
- Employee discount
- Flexible schedule
Quick Apply

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Customer Service Parcel Specialist

FedEx Office -
Marco Island, FL

Apply Now

Job Details

Full-time
3 days ago

Qualifications

Client relationship management
Computer operation
Customer communication
Equipment safety procedures
Customer relationship building
Moving
High school diploma or GED
Technical Proficiency
Cross-functional communication
Quality data entry
Team building
Office record organization

Full Job Description

POSITION SUMMARY:
This team member will have primary responsibility for coordinating the inbound/outbound package activities of the in-center parcel management operation. This team member will be receiving, processing, staging and delivering all inbound and outbound packages from the venue/center utilizing an electronic last mile tracking system with limited supervision. This team member will regularly interface with all levels inside the venue and event customer’s organizations. The team member must be proficient with a variety of computer systems and have the ability to meet the physical demands of the position. This team member is required to perform many functions within the center, including all functions performed by Center Consultant team members.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

Primary responsibility for coordination of all shipping related services and activities, include:
Maintain log of all incoming and outgoing parcels, prepare parcels for pickup by delivery drivers, and sort incoming parcels
Utilize proprietary software and equipment to execute necessary job functions. Responsible for mobile equipment assigned on a daily basis (where applicable)
May pick-up and deliver customer packages throughout the hotel facility
Provide customer service, including anticipating customer needs, suggesting alternatives and problem solving, and is able to satisfy those needs with a minimum amount of supervision
Assemble parcels and prepare goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
Utilize pallet jacks and other large package handling equipment (where applicable)
Follow all Equipment Safety and Package Security guidelines
Provide customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates
Ensure quality customer service is given to customers by providing packaging services, as well as offering information about company products and services
Offer assistance to customers by suggesting appropriate shipping methods. Maintain inventory of shipping supplies
Set priorities of customer requests
Maintain high levels of customer service
Use sound judgement to resolve customer service issues or refunds
Employ investigative research for mis-labeled packages
Troubleshoot routine equipment problems
May provide leadership on assigned shifts and direct work of other team members
Perform multiple tasks at the same time
Follows instructions of supervisors and assists other team members in performing center functions
Collate, sort and organize communications and other forms of information provided by customers and the venue
Assist in the training of center team members
Operate the point of sale terminal (POS) ensuring package handling fees are collected
Perform daily close-out procedures on POS
May assist team members in goal setting and skill development
Performs administrative duties, including bidding, ordering supplies and inventory control
May operate photocopy, binding and other business center equipment
Take customer orders, give pricing information, perform consultative selling to customers, and explain the benefits of digital printing technology to customers
May pick-up and deliver customer orders
Follows copying protocol (copyright law, confidentiality, and careful handling of original documents)
Prepares bank deposit slips
Perform all other duties as needed or requested

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

High School Diploma or equivalent education required
Minimum six months of related experience required (Warehouse and/or Hospitality Experience Preferred)
Proven strong organization and planning skills
Action oriented with skills and aptitude to excel in a customer-focused and results-driven environment
High integrity individuals who present professional image through effective written and verbal communication skills
Excellent team building and collaborative skills; ability to develop strong customer relationships
Strong problem solving skills
Ability to accurately translate and record information into electronic tracking system with 100% accuracy
Proficiency with computer systems and ability to learn new software applications quickly.
Ability to pass an OSHA certification for any equipment in center calling for such certification
Ability to move 75 pounds unassisted
Ability to maneuver packages of any weight above 75 pounds with appropriate equipment and/or assistance from another person
Physical stamina to walk up to 10 miles per shift

ESSENTIAL FUNCTIONS:

Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 75 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability to communicate effectively with customers, vendors, partners, and other team members
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability to work with minimal supervision
Ability to perform the General Duties and Responsibilities set forth above in a consistent and efficient manner
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

For details on our comprehensive benefits, click here.

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.

Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.

FedEx Office is an Equal Opportunity Employer including, Vets/Disability.

Know Your Rights
Pay Transparency

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email [email protected].

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.

For more information, click here.

Apply Now

Refine Your Search

customer service representative jobs in marco fl

Customer Service Parcel Specialist

Customer Service Parcel Specialist

Customer Service Representative

Customer Service Coordinator

Client Service Specialist

Dispatcher/Customer Service Representative / Full Time

Customer Service Representative

Wealth Management Client Service Associate

Registered Client Administrative Manager

Client Services Support Specialist

Retail Customer Service Associate

Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

CSR - Customer Service Representative

Customer Service Representative, Transportation

Customer Service Associate

Seasonal Service Coordinator

Automotive Service Appointment Specialist

Customer Service Representative - State Farm Agent Team Member

Design Associate / Customer Service

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