Top 36 Help desk Jobs in Marion Ia

Customer Service Representative
Hibu —Cedar Rapids, IA
- From $17 an hour
- Full-time
- Hybrid work
- Spanish
- English
- Organizational skills
- Opportunities for advancement
Quick Apply
13d
Tier 1 Technical Support Representative (REMOTE IOWA)
Aureon Contact Center —Cedar Rapids, IA
- Remote
- Computer literacy
- Basic math
- Research
- Health insurance
- 401(k)
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IT Support Desk Technician
The 20 —Cedar Rapids, IA
- Monday to Friday
- Office
- Ability to sit for extended periods
- 1 year
- Health savings account
- Health insurance
Service Desk Analyst
Solutions Management Group —Cedar Rapids, IA
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
Technical Support Specialist
Dynamic Campus Solutions Inc. —Mount Vernon, IA
- Monday to Friday
- Classroom
- Microsoft Outlook
- Writing skills
IT Support Specialist - Nights
ark data centers, LLC —Marion, IA
- $37,595 - $50,470 a year
- Computer science
- Computer Science
- Mid-level
10d
Systems Support Engineer
Forefront Ventures —Hiawatha, IA
- $60,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Driver's License
- Relocation assistance
- Health insurance
Quick Apply
Technology Systems Specialist - Jasper county
Grant Wood Area Education Agency —Cedar Rapids, IA
- Full-time
- Mid-level
- Driver's License
- 4 years
Critical Operations Associate
QTS Data Centers —Cedar Rapids, IA
- Email
- Microsoft Outlook
- Computer literacy
- Writing skills
- Wellness program
- Health savings account
2d
IT Support Technician
St. Ambrose University —Cedar Rapids, IA
- Weekends as needed
- Computer Science
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
IT Technician
Cedar Crossing Casino & Entertainment Center —Cedar Rapids, IA
- $21 an hour
- Weekends as needed
- 3 years
- Driver's License
- Bachelor's degree
Quick Apply
3d
Support Specialist - Accounting
National Information Solutions Cooperative (NISC) —Cedar Rapids, IA
- Research
- Mid-level
- Project management
Digital Manufacturing Analyst I
Sub-Zero Group, Inc. —Cedar Rapids, IA
- Background check
- ERP systems
- Mid-level
- Profit sharing
- Health insurance
Quick Apply
Geek Squad Agent (Retail Store)
Best Buy —Cedar Rapids, IA
- $15.00 - $18.75 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
Academic Technology Studio Peer Consultant
Cornell College —Mount Vernon, IA
- Part-time
- Mid-level
- Office
- Windows
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Cedar Rapids, IA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule

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Tier 1 Technical Support Representative (REMOTE IOWA)
Aureon Contact Center —Cedar Rapids, IA
Inbound Telephone Support – perform telephone support as scheduled. Assist and educate customers with inquiries related to both software and hardware, account…
Quick Apply
IT Support Desk Technician
The 20 —Cedar Rapids, IA
Identify, analyze, and resolve common technical issues, questions, and problems that occur in workstations, mobile devices, operating systems, software,…

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Bachelors, Associates Degree, or Advanced Training in a technical field preferred but not required. Involves user support on software and hardware from base…
Quick Apply

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help desk jobs near marion ia

Customer Service Representative

Hibu -
Cedar Rapids, IA

Quick Apply

Job Details

Full-time
From $17 an hour
13 days ago

Benefits

Opportunities for advancement

Qualifications

Customer communication
English

Full Job Description

Job Requirements

Starting at $17.00 / hour + Quarterly Performance Bonus (up to $4,000 annually!)

Also hiring Bilingual English/Spanish candidates with a bilingual pay differential!

Help small businesses succeed online! If you’re passionate about problem-solving, delivering exceptional client experiences, and making a real impact, this role is for you.

Join Hibu , a leading provider of digital marketing solutions for small and medium-sized businesses nationwide. No prior digital marketing experience? No problem! We’re looking for motivated, client-focused individuals ready to learn and grow.

We’ll set you up for success with 5 weeks of paid, best-in-class training and provide all the tools you need to thrive. Plus, your career doesn’t stop here—Hibu offers a clear growth path , with advancement opportunities starting after just 6 months .

About the Role

As a Digital Product Support Specialist , you’ll be the first point of contact for clients and sales representatives, providing expert support for Hibu’s suite of digital products. You’ll troubleshoot issues, make updates, and ensure our clients’ online presence is optimized.

We’re looking for candidates with at least 1 year of professional customer service experience , preferably in a call center, tech support, or client-facing role. If you’ve worked in a fast-paced environment where empathy, communication, and problem-solving were key—this is your next career move.

What is Hibu? (Watch in 60 seconds): https://vimeo.com/366996342

What You’ll Do

Answer clients' and sales representatives' calls and emails to gather details to understand, diagnose, and resolve their concerns
Support Hibu’s full suite of digital products: Websites, Online Business Profiles (including Google Business Profiles), Google Search Ads, Website Banner Ads, Search Engine Optimization, and Social Media Advertising
Assist clients and sales representatives with updates and changes to digital products within defined guidelines
Troubleshoot technical issues using internal tools and documentation
Handle post-live support, including billing inquiries, performance analytics, and campaign adjustments
Document client and sales representative interactions and resolutions in our client relationship manager
Follow up on open cases and ensure timely resolution
Collaborate with internal teams and sales representatives to ensure client satisfaction

What You’ll Bring

Minimum 1 year of customer service experience (call center or tech support preferred)
Strong verbal and written communication skills
Ability to multitask and work independently in a fast-paced environment
Positive attitude and adaptability to change
Detail-oriented with excellent organizational skills

Why Hibu?

Career Growth: Clear advancement path starting at 6 months
Inclusive Culture: We celebrate diversity and value every voice
Training & Support: Ongoing development and mentorship
Impact: Help real businesses grow and succeed

Our Culture

We’re proud of our diverse and inclusive workplace. Different perspectives fuel innovation and make Hibu a better place to work. We’re committed to doing what’s right—for our clients, our employees, and our communities.
Learn more at www.hibu.com

Ready to make a difference? Apply today and start your journey with Hibu!

IND10
#LI-Hybrid
#LI-AG1

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help desk jobs in marion ia

Customer Service Representative

Tier 1 Technical Support Representative (REMOTE IOWA)

IT Support Desk Technician

Service Desk Analyst

Technical Support Specialist

IT Support Specialist - Nights

Systems Support Engineer

Technology Systems Specialist - Jasper county

Critical Operations Associate

IT Support Technician

IT Technician

Support Specialist - Accounting

Digital Manufacturing Analyst I

Geek Squad Agent (Retail Store)

Academic Technology Studio Peer Consultant

Seasonal, Operations Technical Specialist (Part Time)

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