Top 21 It support Jobs in Marion Ia

Desktop Support Technician
QCR Holdings, Inc. —Cedar Rapids, IA
- Full-time
- Mid-level
- Office
- Windows
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Tier 1 Technical Support Representative (REMOTE IOWA)
Aureon Contact Center —Cedar Rapids, IA
- Remote
- Computer literacy
- Basic math
- Research
- Health insurance
- 401(k)
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Service Desk Technician
Shive Hattery Group, Inc. —Cedar Rapids, IA
- Full-time
- Microsoft Outlook
- Mid-level
- US work authorization
- Profit sharing
- Paid parental leave
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Service Desk Analyst
GreatAmerica Financial Services —Cedar Rapids, IA
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Profit sharing
- Health savings account
Technology Systems Specialist
Grant Wood Area Education Agency —Cedar Rapids, IA
- Full-time
- Mid-level
- Driver's License
- 4 years
Client Systems Analyst
Mercy Medical Center —Cedar Rapids, IA
- Full-time
- Hospital
- Research
- Mid-level
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Technology Systems Specialist for Calhoun, Greene or Webster counties
Grant Wood Area Education Agency —Cedar Rapids, IA
- Full-time
- Mid-level
- Driver's License
- 4 years
- Health insurance
- Dental insurance
System Engineer
ATC —Cedar Rapids, IA
- Contract
- Clean driving record
- 7 years
- Mid-level
Endpoint Engineer
ATC —Cedar Rapids, IA
- Contract
- Clean driving record
- 7 years
- Mid-level
Academic Technology Studio Peer Consultant
Cornell College —Mount Vernon, IA
- Part-time
- Mid-level
- Office
- Windows
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SCCM Engineer
ATC —Cedar Rapids, IA
- Contract
- Clean driving record
- 7 years
- Mid-level
Field Service Support Technician
Apollo Technology Solutions LLC —Cedar Rapids, IA
- PRN
- Clean driving record
- 7 years
- Mid-level
Quick Apply
Customer Relationship Advocate, Bi-Lingual (Spanish)
ImOn Communications, LLC —Cedar Rapids, IA
- Overtime
- Spanish
- Word processing
- English
- Paid holidays
- Dental insurance

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Tier 1 Technical Support Representative (REMOTE IOWA)
Aureon Contact Center —Cedar Rapids, IA
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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
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Technician Sr., Retail Service Maintenance
Giant Eagle —Columbus, OH
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Desktop Support Technician

QCR Holdings, Inc. -
Cedar Rapids, IA

Quick Apply

Job Details

Full-time

Qualifications

Desktop computer repair
Cellular networks
Laptop (troubleshooting support)
IT service management
Incident management software
Hardware maintenance
Windows
Printer (troubleshooting support)
High school diploma or GED
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Networking equipment (troubleshooting support)
Microsoft Teams
Productivity software
Desktop administration
Peripheral hardware support
Active Directory management
802.11 (Wi-Fi)

Full Job Description

TITLE: Desktop Support Technician

DEPARTMENT: GO End-User Services

JOB SUMMARY:

The Desktop Support Technician is responsible for providing end user support and maintenance within the organization’s desktop computing environment. This role will install, diagnose, repair, maintain and upgrade all PC hardware and technology-related equipment to ensure optimal performance. The Desktop Support Technician will provide solutions in person, by desktop remote, phone or e-mail in a timely, professional, and accurate manner while maintaining regulatory compliance.

ESSENTIAL FUNCTIONS:

Troubleshoot and resolve hardware and software issues for Windows and Apple devices.
Diagnose printer and other peripheral devise failures and implement repair solutions.
Troubleshoot network connectivity challenges with the support of Infrastructure teams.
Implement virus detection and eradication procedures with the support of Cybersecurity.
Provide support of escalated service desk issues.
Provide IMAC Support - including IT equipment install, move, add or changes.
Track and resolve customer incidents and requests through the IT Service Management (ITSM) platform.
Ship, receive, and properly dispose of IT equipment through documented processes.
Provide Smart Hands support to assist other support groups such as Cybersecurity, Infrastructure and Server teams.
Manage inventory of IT assets including asset auditing.
Provide support to internal clients with video conference room equipment and ensure technology needs are met for meetings, conferences, etc.
Escalated support of Service Desk issues.
Participate in the creation and updating of Knowledge Base articles located in the ITSM platform.
Comply with all company or regulatory policies, procedures and requirements that are applicable to this position.
Foster and preserve a culture of inclusion.
Additional duties and responsibilities may be required to support the company’s mission, vision and values.

QUALIFICATIONS:

High school diploma or equivalent.
One year of corporate desk side support experience supporting and Windows operating systems, Microsoft Office 365, including Teams, and wireless (Wi-Fi and cellular) technology connectivity.
One year of experience using Active Directory.
Superior customer service skills
One year of experience with basic printer support.
One year of experience using IT Service Management tools.
Familiarity with HP hardware and service platform.

WORKING CONDITIONS:

Duties are performed in a professional office environment.
Prolonged periods sitting at a desk and working on a computer.
Lifting and transporting heavy to moderately heavy objects, such as computers and peripherals.
Occasional evening and weekend work to support special events.
Participation in an after-hours on-call rotation.

At QCR Holdings, Inc. we are committed to fostering and preserving a culture of inclusion and strongly believe that it's our differences - of all kinds - that make our company and our communities better and stronger.
QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status.
It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment.

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it support jobs in marion ia

Desktop Support Technician

Tier 1 Technical Support Representative (REMOTE IOWA)

Service Desk Technician

Service Desk Analyst

Technology Systems Specialist

Client Systems Analyst

Technology Systems Specialist for Calhoun, Greene or Webster counties

System Engineer

Endpoint Engineer

Academic Technology Studio Peer Consultant

SCCM Engineer

Field Service Support Technician

Customer Relationship Advocate, Bi-Lingual (Spanish)

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