Top 1064 Customer experience analyst Jobs in Maryland

Technical Analyst (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $64,944 - $128,986 a year
- Full-time
- Remote
- Computer Science
- Mid-level
- Analysis skills
- 401(k)
Quick Apply
Payment Policy Analyst (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $58,320 - $115,830 a year
- Full-time
- Remote
- Nursing
- Microsoft Excel
- Mid-level
- 401(k)
Quick Apply
Records Analyst
Abaco Strategy LLC —Fort Meade, MD
- $100,000 - $105,000 a year
- Full-time
- Mid-level
- Office
- Travel
- Health savings account
- Health insurance
Quick Apply
AGILE BUSINESS ANALYST
Glint Tech Solutions LLC —Maryland
- Hybrid work
- 5 years
- Mid-level
- Bachelor's degree
Quick Apply
SAP FI Analyst
Vibotek LLC —Bethesda, MD
- Contract
- Remote
- Organizational skills
- Senior level
- 4 years
Quick Apply
Cyber Intelligence Analyst
Peraton —Linthicum, MD
- $135,000 - $216,000 a year
- Computer Science
- Bachelor of Science
- Research
- Health savings account
- Paid holidays
Submarine Combat System Test and Evaluation Analyst
Johns Hopkins Applied Physics Laboratory (APL) —Laurel, MD
- $100,000 - $245,000 a year
- Full-time
- Bachelor of Science
- Engineering
- Travel
- Disability insurance
- Health insurance
Electronic Warfare SIGINT Engineer (Info. Systems & Cyber Security, Senior Analyst)
The MIL Corporation —Lexington Park, MD
- $125,000 - $185,000 a year
- Computer Science
- Bachelor of Science
- Windows
- Health insurance
- Tuition reimbursement
Senior Certified Payroll Analyst
CFS —Rockville, MD
- $90,000 - $110,000 a year
- Hybrid work
- Customer service
- 5 years
- Office
- Paid holidays
- Health insurance
14d
Journeyman Data Analyst
Leidos —Bethesda, MD
- $92,300 - $166,850 a year
- Full-time
- Bachelor of Science
- Office
- 8 years
- Paid holidays
- Paid time off
Principal Classified Cybersecurity Analyst
Northrop Grumman —Baltimore, MD
- $108,800 - $163,200 a year
- Overtime
- Research
- 3 years
- Master's degree
- Paid holidays
- Disability insurance
Intermediate Operations Research Analyst
CGI Group, Inc. —Aberdeen, MD
- $70,800 - $139,300 a year
- 6 years
- Computer Science
- Bachelor of Science
- Paid parental leave
- Paid holidays
Hotel Area Revenue Analyst
RevROC: Revenue Management for Hotels and Resorts —Ocean City, MD
- $50,000 - $60,000 a year
- Weekends as needed
- Microsoft Excel
- Math
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
12d
Senior Financial Analyst
TFC Consulting, Inc. —Rockville, MD
- From $95,000 a year
- Full-time
- Microsoft Excel
- Oracle
- CPA
- Health insurance
- Dental insurance
Quick Apply
12d
Division Land Analyst
D.R. Horton —Edgewater, MD
- $50,000 - $60,000 a year
- Full-time
- CPA
- Mid-level
- Office
- Employee stock purchase plan
- Disability insurance
Journeyman Management Analyst
CRL Technologies —Lexington Park, MD
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
Quick Apply
14d
Sr. Principal Computer Systems Analyst - Windows
Northrop Grumman —Baltimore, MD
- $123,400 - $185,000 a year
- Overtime
- Master's degree
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
10d
Identity & Access Management (IAM) Analyst
Leidos —Bethesda, MD
- $116,350 - $210,325 a year
- Full-time
- Doctoral degree
- Bachelor of Science
- Master's degree
5d
Grants & Compliance Analyst– Head Start
JBS International —North Bethesda, MD
- Full-time
- Remote
- Mid-level
- Residential
- Ability to lift 50 pounds
Quick Apply
Part-time Data Analyst
Global Solutions Network Inc —Bethesda, MD
- $26.45 - $35.58 an hour
- Part-time
- Bachelor of Science
- System design
- Mid-level
- Travel reimbursement
- Profit sharing
Quick Apply

I want to receive the latest job alert for customer experience analyst in maryland

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience analyst jobs near maryland

Technical Analyst (Remote)

CareFirst BlueCross BlueShield -
Baltimore, MD

Quick Apply

Job Details

Full-time
$64,944 - $128,986 a year

Benefits

401(k)

Qualifications

Application systems
Internal employee customer service
Continuous improvement
Agile software development
Analysis (software development lifecycle)
Software architecture

Full Job Description

Resp & Qualifications

PURPOSE:
Delivers standard system and data analysis and helps with tools and technology implementations for Payment Integrity- clinical editing. Facilitate and coordinate building, document, and review of system, and data analysis techniques, methods, tools, process, and systems. Facilitate and coordinate data collection capabilities through collaboration with internal and external teams. Works closely with cross-departmental, peers, and internal team members.

ESSENTIAL FUNCTIONS:

Identify, analyze gaps and document analysis conducted on software programs, applications, infrastructure and systems and services.
Collaborates with internal departments and end users with the pre-defined scope.
Collects data and conducts analysis for system and enhancement through collaboration with organizational teams.
Drives implementation of changes for application, system, Infrastructure and services to meet organization needs.
Coordinate and facilitate activities related to evaluate and recommend new tools or platforms or services to achieve organization goal.

QUALIFICATIONS:

Education Level: Bachelor's Degree in Computer Science, Information Technology, or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience: 3 years relevant system/technical analysis.

Knowledge, Skills and Abilities (KSAs)

Ability to motivate self and foster a culture of continuous improvement and agile execution.
Knowledge of system or analysis methods and evaluation criteria.
Knowledge of application development, application/data architecture, Infrastructure, systems and processes.
Knowledge of system analysis tools and techniques.
Strong interpersonal skills and ability to work in a team-based environment.
Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Salary Range: $64,944 - $128,986

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

Quick Apply

Refine Your Search

customer experience analyst jobs in maryland

Technical Analyst (Remote)

Payment Policy Analyst (Remote)

Records Analyst

AGILE BUSINESS ANALYST

SAP FI Analyst

Cyber Intelligence Analyst

Submarine Combat System Test and Evaluation Analyst

Electronic Warfare SIGINT Engineer (Info. Systems & Cyber Security, Senior Analyst)

Senior Certified Payroll Analyst

Journeyman Data Analyst

Principal Classified Cybersecurity Analyst

Intermediate Operations Research Analyst

Hotel Area Revenue Analyst

Senior Financial Analyst

Division Land Analyst

Journeyman Management Analyst

Sr. Principal Computer Systems Analyst - Windows

Identity & Access Management (IAM) Analyst

Grants & Compliance Analyst– Head Start

Part-time Data Analyst

I want to receive the latest job alert for customer experience analyst in maryland

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected