Top 251 Operations supervisor Jobs in Maryland Heights, Mo

Rooms Operations Manager
Marriott International, Inc —St. Louis, MO
- $60,000 - $73,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Post Production Operations Manager
Carvana —Hazelwood, MO
- Overtime
- Background check
- 18 years or older
- Clean driving record
Quick Apply
General Manager - Distribution Operations
Confidential —St. Louis, MO
- From $120,000 a year
- Weekends as needed
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
Warehouse Operations Manager
Gitzell Fairtrade —Saint Charles, MO
- From $25 an hour
- Email
- Background check
- Mid-level
- US work authorization
- Opportunities for advancement
- Flexible schedule
Quick Apply
Operations Supervisor Full-Time - TForce Freight
TForce Freight —St. Louis, MO
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
9d
Supervisor, Warehouse Operations (Night Shift)
Cardinal Health —Saint Charles, MO
- $67,500 - $96,300 a year
- Night shift
- Background check
- Spanish
- English
- Paid parental leave
- Health savings account
3d
Administrative Operations Manager
RAYUS Radiology —Chesterfield, MO
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
Operations Supervisor
Kenco Logistic Services, LLC —Saint Peters, MO
- Full-time
- Computer literacy
- Bachelor of Science
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
8d
Operations Supervisor
CSW Industrials, Inc. —Earth City, MO
- Full-time
- Spanish
- English
- Office
- Paid holidays
- Health insurance
Operations Supervisor (STL)
Xpress Global Systems, LLC —Maryland Heights, MO
- Full-time
- Computer literacy
- Mid-level
- Forklift
14d
Account Operations and Performance Manager
Cushman & Wakefield —Creve Coeur, MO
- $106,250 - $125,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Administrative experience
- Health savings account
- Disability insurance
Quick Apply
Operations Supervisor
Kenco —Saint Peters, MO
- Full-time
- Computer literacy
- Bachelor of Science
- Mid-level
- Paid parental leave
- Health savings account
8d
Operations Supervisor
Zūm —St. Louis, MO
- Full-time
- School experience
- Google Workspace
- Mid-level
- Opportunities for advancement
Quick Apply
3d
Branch Operation Supervisor
MTI Distribution —St. Louis, MO
- $68,000 - $82,000 a year
- Full-time
- Dealership
- 5 years
- Mid-level
- Dental insurance
- 401(k)
Quick Apply
Supervisor Plant Operations and Maintenance
SSM Health —St. Louis, MO
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health insurance
Supervisor, Field Operations
Spire Inc —Berkeley, MO
- Construction site
- Customer service
- Mid-level
7d
(USA) Operations Manager (Non-Complex)
Walmart —Saint Peters, MO
- $65,000 - $100,000 a year
- High school
- Bachelor of Science
- Mid-level
- Paid jury duty
- Disability insurance
3d
Working Operations Manager- Night Shift
Foxtrot Aviation Services LLC —Bridgeton, MO
- $55,120 - $58,240 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
Supervisor, Electric Operations - Training
Ameren —Maryland Heights, MO
- $105,100 - $162,900 a year
- Full-time
- Construction site
- Customer service
- 5 years
- Paid parental leave
- Paid holidays
Operations Manager
Pink Zebra Moving —Chesterfield, MO
- $57,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Team management
Quick Apply

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Rooms Operations Manager

Marriott International, Inc -
St. Louis, MO

Apply Now

Job Details

Full-time
$60,000 - $73,000 a year

Qualifications

Hotel cost control
Cost management
Employee onboarding
Financial operations
Hotel housekeeping management
Team supervision
Managing teams in a customer support role
Employee grievance management
Standard Operating Procedures (SOPs) implementation
Hotel strategy implementation
Staff scheduling
Hotel quality control
Customer satisfaction tracking
Associate's degree in Business Administration
Team scheduling
Managing hospitality teams
Hotel quality assurance
Mid-level
Cost control
Performance management
Quality control audit
High school diploma or GED
Disciplinary action management
Team development
Hiring
Compliance monitoring
Internal employee customer service
Financial report interpretation
Continuous improvement
Hospitality Management

Full Job Description

Additional InformationRelocation Assistance Available
Job Number26084829
Job CategoryRooms & Guest Services Operations
Location800 Washington Ave, Saint Louis, Missouri, United States, 63101VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $60,000-$73,000 annually
Bonus Eligible: Y

JOB SUMMARY

Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

Verifies that goals are being translated to the team as they relate to guest tracking and productivity.

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.

Verifies that the team has the capabilities to meet expectations.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).

Follows property specific second effort and recovery plan.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Takes proactive approaches when dealing with employee concerns.

Extends professionalism and courtesy to employees at all times.

Communicates/updates all goals and results with employees.

Meets semiannually with staff on a one-to-one basis.

Assists/teaches the team scheduling against guest and hours/occupied room goals.

Performs hourly job functions as needed.

Performs other duties, as assigned, to meet business needs.

Managing and Monitoring Activities that Affect the Guest Experience

Understands the brand's service culture.

Provides excellent customer service by being readily available/approachable for all guests.

Strives to continually improve guest and employee satisfaction.

Takes proactive approaches when dealing with guest concerns.

Extends professionalism and courtesy to guests at all times.

Responds timely to customer service department request.

Verifies that all team members meet or exceed all hospitality requirements.

Managing Profitability

Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).

Verifies that a viable key control program is in place.

Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Strives to maximize the financial performance of the department.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.

Receives hiring recommendations from team supervisors.

Verifies that orientations for new team members are thorough and completed in a timely fashion.

Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.

Celebrates successes and publicly recognizes the contributions of team members.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

operations supervisor jobs in maryland heights, mo

Rooms Operations Manager

Post Production Operations Manager

General Manager - Distribution Operations

Warehouse Operations Manager

Operations Supervisor Full-Time - TForce Freight

Supervisor, Warehouse Operations (Night Shift)

Administrative Operations Manager

Operations Supervisor

Operations Supervisor

Operations Supervisor (STL)

Account Operations and Performance Manager

Operations Supervisor

Operations Supervisor

Branch Operation Supervisor

Supervisor Plant Operations and Maintenance

Supervisor, Field Operations

(USA) Operations Manager (Non-Complex)

Working Operations Manager- Night Shift

Supervisor, Electric Operations - Training

Operations Manager

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