Top 29 It technician Jobs in Mason Mi

Computer Support Analyst / Information Technologist I
Michigan State University —East Lansing, MI
- $67,000 - $72,750 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- University
8d
User Support Specialist I
State of Michigan —Lansing, MI
- $43,352 - $59,787 a year
- Full-time
- Computer science
- Computer Science
- Computer literacy
5d
Full Time Help Desk Support
Eaton Rapids Medical Center —Eaton Rapids, MI
- Weekends as needed
- Mid-level
- Associate's degree
Level II Helpdesk Technician
Adna Technologies —Lansing, MI
- $54,000 - $59,200 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Profit sharing
- Paid holidays
Quick Apply
Customer Service Agent (Mid - Shift)
Aristocrat Interactive —Lansing, MI
- $13.30 - $24.70 an hour
- Full-time
- Hybrid work
- Background check
- No high school diploma
- Mid-level
- Health insurance
- Dental insurance
9d
Customer Support Specialist
BS&A —Lansing, MI
- Multiple hires
- Bachelor of Science
- Mid-level
- Communication skills
- Paid parental leave
- Paid holidays
Technical Aide
Michigan State University —East Lansing, MI
- Temporary
- Entry level
2d
Computer Operator | Part Time | Jackson, MI (Onsite)
Henry Ford Health —Jackson, MI
- Part-time
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
IT Technician
Michigan Association of School Boards —Jackson, MI
- $47,751 - $59,099 a year
- Online Application
- Clean driving record
- Mid-level
- High school diploma or GED
- Disability insurance
- Dental insurance
1d
IT Technician
Jackson County ISD —Jackson, MI
- $47,751 - $59,099 a year
- Online Application
- Clean driving record
- Customer service
- Mid-level
- Disability insurance
- Dental insurance
Quick Apply
1d
Regional Technician
Berrien Springs Public Schools Off-Site Technology —Holt, MI
- From $22.50 an hour
- Full-time
- Background check
- Office
- Travel
- Health insurance
- Dental insurance
Quick Apply
1d
Student Employee - PC Technician
Lansing Community College —Lansing, MI
- From $16.30 an hour
- Part-time
- Computer Science
- High school diploma or GED
- University
- Flexible schedule
Geek Squad Agent (Retail Store)
Best Buy —Jackson, MI
- $15.00 - $17.88 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Lansing, MI
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply

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Customer Service Agent (Mid - Shift)
Aristocrat Interactive —Lansing, MI
Handle inbound calls, real-time chat, emails, and make outgoing calls. Diligent with strong grammatical and typing/data entry skills.
$13.30 - $24.70 an hour
9d
Computer Support Analyst / Information Technologist I
Michigan State University —East Lansing, MI
Communication and Collaboration – Communicates technical information clearly to both technical and non-technical audiences and collaborates effectively with…
$67,000 - $72,750 a year
8d

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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Computer Support Analyst / Information Technologist I

Michigan State University -
East Lansing, MI

Apply Now

Job Details

Full-time
$67,000 - $72,750 a year
8 days ago

Qualifications

Desktop computer repair
Non-technical user support
Customer communication
Content creation for technical audiences
Technical documentation
Laptop (troubleshooting support)
Information Systems
Mid-level
Windows
Incident Escalation
User training (technical support)
IT infrastructure
Technical solutions implementation
Training employees on security practices
Bachelor's degree
Internal employee customer service
Continuous improvement
Computer hardware
Desktop (troubleshooting support)
Computer management
Organizational skills
Computer Information Systems
UEM
Document imaging
VMware
Root cause analysis
End user technical writing
Desktop administration
Cross-functional collaboration
Escalation handling

Full Job Description

East Lansing, Michigan, United States

Hr Administrative Services 40001364

Area of Interest: Human Resources

Area of Interest: Information Technology

Full Time/Part Time: Full Time (90-100%)

Support Staff

Opening on: Jul 15 2026

Closing at: Jul 28 2026 - 23:55 EDT

67000.00 - 72750.00 Salary Commensurate

Human Resources

1147449

Working/Functional Title

Computer Support Analyst

Position Summary

Michigan State University Human Resources is seeking a technology-focused professional to provide comprehensive computer and systems support for a dynamic HR organization serving more than 130 users. This role serves as a trusted resource for troubleshooting hardware and software issues, supporting system operations, maintaining technology infrastructure, and recommending innovative solutions that enhance service delivery. The position combines hands-on technical support with customer service, problem-solving, and continuous improvement. Success in this role requires strong technical expertise, effective communication skills, and a commitment to delivering responsive, reliable support to colleagues across the organization.

Salary

The salary range for this position is fixed at $67,000 – $72,750. Final compensation will be determined based on relevant experience within this range.

Remote Work Capability

This position is based in East Lansing, Michigan, on the campus of Michigan State University. MSU Human Resources supports flexible work arrangements, and this position is eligible for a hybrid work schedule (if desired). Due to the nature of the role, employees generally alternate between one week working fully onsite and one week working fully remotely. Flexible work arrangements are subject to supervisory approval and ongoing assessment to ensure they effectively support individual performance, team collaboration, service delivery, and departmental objectives.

What You’ll Do

Serve as the primary point of contact for first-level technology support, responding to and resolving hardware, software, system, and user-access issues.
Analyze user needs, diagnose technical problems, and develop effective solutions that support business operations and service delivery.
Troubleshoot and maintain desktop computers, laptops, servers, and related technologies to ensure optimal performance and reliability.
Support Windows-based operating systems, VMware environments, and associated system-level software applications.
Recommend, evaluate, implement, and administer new or enhanced hardware and software solutions.
Develop and deliver training, documentation, procedures, and user guidance to improve technology adoption, security awareness, and operational effectiveness.
Partner with managers, administrators, and staff to identify technology needs, explain solutions, and support projects and operational initiatives.
Escalate complex issues as appropriate while maintaining effective communication and ensuring timely resolution for end users.

What We’re Looking For

Customer-Focused Service – Demonstrates a commitment to providing responsive, professional, and solutions-oriented support while building positive working relationships with users at all levels of the organization.
Technical Problem Solving – Effectively diagnoses issues, analyzes root causes, evaluates options, and implements practical technology solutions to meet operational needs.
Communication and Collaboration – Communicates technical information clearly to both technical and non-technical audiences and collaborates effectively with colleagues, managers, and stakeholders.
Continuous Learning and Innovation – Maintains current knowledge of emerging technologies and proactively identifies opportunities to enhance systems, processes, and the user experience.
Accountability and Reliability – Takes ownership of responsibilities, follows through on commitments, and consistently delivers high-quality, secure, and dependable technology support.

Why Join Us

Make a Difference: Support the technology that enables MSU Human Resources to serve thousands of employees across one of the nation's leading public research universities.
Flexibility and Balance: Enjoy a hybrid work environment that combines onsite collaboration with remote work opportunities.
Grow Your Career: Expand your technical expertise through diverse projects, continuous learning opportunities, and exposure to enterprise-level systems and technologies.

Minimum Requirements

Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in Information Systems or a related technical field; one to three years of related and progressively more responsible or expansive work experience in an information technology area related to the duties to be performed; or an equivalent combination of education and experience.

Desired Qualifications

Excellent Customer Service skills; organizational skills; experience in computer desktop and laptop hardware and software troubleshooting, Windows 10 administration, Windows Server Administration, Microsoft Endpoint Configuration Manager experience, Active Directory OU Administration, Perceptive Content or other document imaging platform experience.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Resume

Cover Letter

Work Hours

STANDARD 8-5

Website

https://hr.msu.edu/

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

Bidding Eligibility ends July 21, 2026 at 11:55 PM

Apply Now

Refine Your Search

it technician jobs in mason mi

Computer Support Analyst / Information Technologist I

User Support Specialist I

Full Time Help Desk Support

Level II Helpdesk Technician

Customer Service Agent (Mid - Shift)

Customer Support Specialist

Technical Aide

Computer Operator | Part Time | Jackson, MI (Onsite)

IT Technician

IT Technician

Regional Technician

Student Employee - PC Technician

Geek Squad Agent (Retail Store)

Seasonal, Operations Technical Specialist (Part Time)

Construction Technical Specialist - Autodesk FORMA ( ACC )