Top 89 Patient navigators Jobs in Massachusetts

Patient Navigator
Toney HealthCare Consulting, LLC —Wellesley, MA
- $20 - $30 an hour
- Full-time
- Hybrid work
- Bilingual
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
9d
Associate Director, Patient Navigator
Genetix Biotherapeutics —Somerville, MA
- $175,000 - $185,000 a year
- Remote
- Nursing
- RN License
- Bachelor of Science
- Travel reimbursement
Quick Apply
Care Navigator (Remote - Massachusetts)
CareSource —Massachusetts
- $41,200 - $66,000 a year
- Full-time
- Remote
- Basic math
- HIPAA
- Mid-level
Cancer Patient Navigator
Mass General Brigham Incorporated —Somerville, MA
- $25.50 - $36.49 an hour
- Weekends as needed
- Hybrid work
- Bachelor of Science
- Primary Care
- Mid-level
- Work from home
- Opportunities for advancement
Quick Apply
10d
Patient Navigator
The General Hospital Corporation —Boston, MA
- $23.34 - $33.37 an hour
- Full-time
- Hybrid work
- Hospital
- Bachelor's degree
- Experience equivalent to degree accepted
- Opportunities for advancement
Quick Apply
2d
Patient Navigator (Foster Care) - 40 hours, Days
UMass Memorial Health —Worcester, MA
- $22.24 - $40.04 an hour
- 8 hour shift
- Spanish
- English
- Mid-level
Specialty Navigator II
Optum —Norwood, MA
- $17.98 - $32.12 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Medical office experience
- AD&D insurance
- Employee stock purchase plan
NBHWC Certified Health Coach
Cadence Health —Boston, MA
- $22 - $26 an hour
- Full-time
- Remote
- Spanish
- Google Workspace
- Mid-level
- Paid parental leave
- Health insurance
Patient Business Representative
Mass General Brigham Incorporated —Boston, MA
- $19.81 - $28.30 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Bachelor's degree
- Experience equivalent to degree accepted
- Opportunities for advancement
Quick Apply
Resource Specialist
Dana-Farber Cancer Institute —Boston, MA
- $56,600 - $61,500 a year
- Full-time
- Hybrid work
- Spanish
- Microsoft Outlook
- Writing skills
9d
Patient Benefits Coordinator
Boston Health Care for the Homeless Program —Boston, MA
- $22.25 - $35.60 an hour
- Full-time
- Bilingual
- Vital signs
- High school
- Health insurance
- Dental insurance
Quick Apply
Help Line Counselor
NeedyMeds, Inc. —Gloucester, MA
- From $18 an hour
- Part-time
- Bilingual
- Spanish
- Customer service
- Paid training
- Paid time off
Quick Apply
6d
Care Coordinator and Screening Navigator for Infectious Disease Services
Manet Community Health Center —Quincy, MA
- From $50,232 a year
- Weekends as needed
- Bilingual
- Mid-level
- High school diploma or GED
Quick Apply
9d
Patient Navigator Care Coordinator
Mass General Brigham Community Physicians, Inc. —Boston, MA
- $22.22 - $31.71 an hour
- Full-time
- Hybrid work
- Spanish
- Medical office experience
- Mid-level
- Opportunities for advancement
Quick Apply
6d
Patient Financial Counselor
Mass General Brigham Incorporated —Boston, MA
- $19.81 - $28.30 an hour
- Full-time
- Hybrid work
- Bachelor's degree
- Experience equivalent to degree accepted
- Medical terminology
- Opportunities for advancement
Quick Apply
10d
Patient Financial Aid Representative
Mass General Brigham Incorporated —Boston, MA
- $19.81 - $28.30 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Bachelor's degree
- Organizational skills
- Opportunities for advancement
Quick Apply
9d
Infectious Disease Navigator
Suffolk County Sheriff's Department —Boston, MA
- Full-time
- Spanish
- Nursing
- HIPAA
Intake Coordinator
BEHAVIORAL HEALTH NETWORK INC —Springfield, MA
- $21 - $24 an hour
- Email
- Computer literacy
- High school diploma or GED
- Computer skills
Program Administrator, Center for Cancer and Aging
Dana-Farber Cancer Institute —Boston, MA
- $60,330 - $74,915 a year
- Full-time
- Adults
- Mid-level
- 3 years
12d
Bilingual/Spanish Speaking Health Coach
Cadence Health —Boston, MA
- $22 - $26 an hour
- Full-time
- Remote
- Spanish
- Google Workspace
- Mid-level
- Paid parental leave
- Health insurance

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Patient Navigator

Toney HealthCare Consulting, LLC -
Wellesley, MA

Quick Apply

Job Details

Full-time
$20 - $30 an hour
9 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Teamwork
Electronic health records (EHR) management
Experience working with individuals with chronic illnesses
High school diploma or GED
Medical administrative support
Attention to detail
Data entry
Health record tracking
Disease state management
Typing
Clinical confidentiality policies
Managing patient records
Medical terminology
Teaching
Time management

Full Job Description

Job Overview

The Onsite Patient Navigator serves as the primary resource for patients, helping them successfully navigate the healthcare system before, during, and after their office visits. This role provides personalized support by coordinating care, addressing barriers to treatment, facilitating communication between patients and the care team, and ensuring patients receive timely, high-quality services. The Patient Navigator works collaboratively with physicians, clinical staff, administrative personnel, and community resources to improve patient outcomes, satisfaction, and continuity of care.

While the position is primarily onsite to support patients during office visits and facilitate in-person care coordination, there may be opportunities for a hybrid schedule, with select remote workdays based on operational needs, performance, and organizational policies. Remote responsibilities may include patient outreach, care coordination, appointment scheduling, follow-up calls, and documentation.

Essential Duties and Responsibilities

Serve as the primary point of contact for assigned patients throughout their care journey.
Introduce eligible patients to Care Management (CM) programs, explain program benefits, answer questions, and facilitate enrollment in collaboration with the clinical care team.
Coordinate appointments, diagnostic testing, specialist referrals, and ancillary services.
Educate patients about office procedures, treatment plans, medications, referrals, preventive care, and follow-up recommendations.
Provide one-on-one education on the proper use of home monitoring equipment, including blood pressure monitors, blood glucose meters/continuous glucose monitoring systems (CGMs), pulse oximeters, weight scales, and other physician-recommended devices. Reinforce the importance of accurate home monitoring and reporting results to the care team.
Assist patients in understanding chronic disease management strategies for conditions such as hypertension, diabetes, heart disease, and other chronic illnesses.
Identify and help resolve barriers to care, including transportation, financial concerns, insurance issues, language barriers, health literacy, and social determinants of health.
Assist patients with obtaining prior authorizations, financial assistance resources, and community support services when appropriate.
Monitor patient progress and ensure completion of recommended treatments, screenings, referrals, and follow-up appointments.
Conduct outreach to patients regarding missed appointments, preventive care, chronic disease management, and care gap closure initiatives.
Collaborate with physicians, nurses, medical assistants, care coordinators, and office staff to develop individualized care plans.
Maintain accurate documentation of patient interactions, education provided, care coordination activities, and patient outcomes within the electronic health record (EHR).
Ensure compliance with HIPAA and all applicable federal, state, and organizational privacy regulations.
Provide compassionate, culturally competent support while promoting patient engagement, self-management, and adherence to treatment plans.
Participate in quality improvement initiatives designed to improve patient outcomes, patient satisfaction, and population health metrics.
Perform additional duties as assigned.

Required Qualifications

High school diploma or equivalent required; Certification as a Patient Navigator, Community Health Worker, Medical Assistant, or other related healthcare certification.
Minimum of two years of experience in a physician office, ambulatory care, care coordination, case management, patient advocacy, or a related healthcare setting preferred.
Knowledge of medical terminology, chronic disease management, insurance processes, and healthcare systems.
Experience using electronic health records (EHR).
Excellent communication, teaching, and interpersonal skills.
Strong organizational, problem-solving, and time management abilities.
Ability to manage multiple priorities in a fast-paced environment.
Demonstrated ability to maintain confidentiality and professionalism.

Preferred Qualifications

Experience with Care Management programs, Chronic Care Management (CCM), Transitional Care Management (TCM), Remote Patient Monitoring (RPM), or value-based care initiatives.
Experience educating patients on the use of home health monitoring equipment.
Bilingual abilities are a plus.

Core Competencies

Patient advocacy
Care coordination
Patient education and health coaching
Chronic disease management support
Compassion and empathy
Critical thinking and problem-solving
Effective communication
Team collaboration
Cultural sensitivity
Organization and attention to detail
Customer service excellence
Adaptability

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer.
Frequent use of computers, telephones, and other office equipment.
Ability to occasionally lift up to 25 pounds.
Ability to move throughout the office to assist patients and staff.
Ability to demonstrate the proper use of patient monitoring devices during education sessions.
Must have a home office, mobile phone, and computer with security requirements met.
Ability to speak, hear, and comprehend both written and verbal communications.
Internet Speed Minimum of 100 Mbps download and 10–20 Mbps upload
Typing/data entry of 45 WPM

Work Environment

Primarily based in a physician office or ambulatory care setting.
May be eligible for a hybrid work schedule, with designated remote workdays based on practice needs and leadership approval.
Regular business hours with occasional flexibility based on patient or practice needs.
Frequent interaction with patients, caregivers, physicians, and multidisciplinary healthcare professionals.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without advanced notice.

$20-$30 per hour depending on experience.

Pay: $20.00 - $30.00 per hour

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

High school or equivalent (Required)

Experience:

physician office, ambulatory care, or care coordination: 2 years (Required)
electronic health records (EHR): 1 year (Required)

Work Location: Hybrid remote in Wellesley, MA 02482

Quick Apply

Refine Your Search

patient navigators jobs in massachusetts

Patient Navigator

Associate Director, Patient Navigator

Care Navigator (Remote - Massachusetts)

Cancer Patient Navigator

Patient Navigator

Patient Navigator (Foster Care) - 40 hours, Days

Specialty Navigator II

NBHWC Certified Health Coach

Patient Business Representative

Resource Specialist

Patient Benefits Coordinator

Help Line Counselor

Care Coordinator and Screening Navigator for Infectious Disease Services

Patient Navigator Care Coordinator

Patient Financial Counselor

Patient Financial Aid Representative

Infectious Disease Navigator

Intake Coordinator

Program Administrator, Center for Cancer and Aging

Bilingual/Spanish Speaking Health Coach

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