Top 10394 Client services Jobs in Matthews, Nc

Customer Support Specialist I
Momentus Technologies —Charlotte, NC
- On call
- Remote
- Microsoft Excel
- Microsoft Access
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Client Success Representative (Remote)
Demand.com —Charlotte, NC
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Customer Service Support Rep
Labcorp —Charlotte, NC
- Overtime
- Medical office experience
- HIPAA
- Research
- Employee stock purchase plan
- Disability insurance
8d
Customer Service Rep and Admin Assistant
Laurie Insurance Group, LLC —Charlotte, NC
- $20 - $25 an hour
- Part-time
- Bilingual
- Customer service
- English
- Health insurance
- 401(k)
Quick Apply
Customer Service Representative - REMOTE
ServiceMac, LLC —Fort Mill, SC
- $16.07 - $21.41 an hour
- Full-time
- Remote
- Background check
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
Quick Apply
2d
Service Desk Analyst
Zones —Charlotte, NC
- $25 an hour
- Full-time
- Remote
- Windows
- High school diploma or GED
- US work authorization
- Health insurance
Quick Apply
Customer Service Agent
Go Hiya —Charlotte, NC
- $18 - $27 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
13d
Administrative Assistant
MUFG —Charlotte, NC
- $30 - $33 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays
Emergency Services Representative (On-Site)
Concentrix —Charlotte, NC
- $27.10 - $31.84 an hour
- Urgently hiring
- CPR Certification
- Residential
- US work authorization
- Paid training
- Paid holidays
Member Concierge
Flexcar —Charlotte, NC
- From $22.50 an hour
- Weekends as needed
- Continuous improvement
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
2d
Customer Service Representative & Scheduling Coordinator – Charlotte, NC
Swifto Charlotte —Charlotte, NC
- $22 - $23 an hour
- Weekends as needed
- Hospitality
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
7d
Customer Service Representative - REMOTE
First American Financial Corporation —Fort Mill, SC
- Remote
- Background check
- Mid-level
- Microsoft Office
- Employee stock purchase plan
- Health insurance
1d
Customer Service Associate
Corven Media Group —Charlotte, NC
- $23 - $27 an hour
- Weekends as needed
- Computer literacy
- In-person
- Communication skills
- Paid training
- Health insurance
Quick Apply
1d
Office Coordinator
Pasadena Villa Outpatient Center —Charlotte, NC
- Full-time
- HIPAA
- Residential
- Administrative experience
- Health savings account
- AD&D insurance
Quick Apply
Customer Service Representative
VA Visionaries —Charlotte, NC
- $24.48 - $27.07 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- Analysis skills
Quick Apply
5d
Workers Compensation Claims Representative | Dedicated Client | Multiple Jurisdictions & Licensing Required | Remote - Central or Eastern Time Zone
Sedgwick —Charlotte, NC
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Health savings account
- Disability insurance
Technology Support Analyst II
Capital Group Companies —Charlotte, NC
- $72,542 - $116,067 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Benefits from day one
2d
Hero for Children with Autism- NCB
NC Behavior —Charlotte, NC
- $20 - $25 an hour
- Part-time
- No experience needed
- Children
- Entry level
- On-the-job training
- Opportunities for advancement
Quick Apply
Client Service Associate (Commercial Banking)
City National Bank —Charlotte, NC
- $65,296 - $104,304 a year
- Full-time
- Mid-level
- 3 years
- Commercial
- Health insurance
- Dental insurance
Client Intake Specialist
Omega In-Home Service, LLC —Monroe, NC
- $19 - $23 an hour
- Full-time
- Home Health
- In-person
- Entry level
Quick Apply
12d

I want to receive the latest job alert for client services in matthews, nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client services jobs near matthews, nc

Client Representative jobs in Charlotte, NC

Customer Service Representative jobs in Charlotte, NC

Intake Specialist jobs in Monroe, NC

Claims Representative jobs in Charlotte, NC

Service Desk Analyst jobs in Charlotte, NC

Client Services Associate jobs in Charlotte, NC

Administrative Assistant jobs in Charlotte, NC

Customer Specialist jobs in Charlotte, NC

Customer Service Representative jobs in Fort Mill, SC

Concierge jobs in Charlotte, NC

Office Coordinator jobs in Charlotte, NC

Customer Support Representative jobs in Charlotte, NC

Client Success jobs in Los Angeles, CA

Client Representative jobs in Elba, AL

Client Representative jobs in Los Angeles, CA

Client Representative jobs in Austin, TX

Customer Service Representative jobs in Norfolk, VA

Customer Service Representative jobs in Vancouver, WA

Client Representative jobs in Birmingham, AL

Alcohol Sales Representative jobs in Maryland

Customer Support Specialist I

Momentus Technologies -
Charlotte, NC

Quick Apply

Job Details

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Microsoft Excel
Email customer support
Phone communication
Customer support
Productivity software
Email support
Client interaction via phone calls

Full Job Description

Description:

About us:

Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events. In the age of digital transformation, our comprehensive platform offers event professionals leading-edge SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue. Momentus technology powers top shows around the world, famous museums, global convention centers, performing arts venues, professional sports arenas, and other unique venues. Our client list includes The Apollo Theatre, Mercedes-Benz Stadium, Harvard University, Portland'5 Centers for the Arts, the Javitz Center, and St. Louis Art Museum. Some of our global clients include: ExCel London, Museum of Contemporary Art Australia, Omanexpo, the China National Convention Center, the Porsche Experience Center in Germany and the Sydney Opera House.

Job Description:

As a Support Specialist, you will assist our clients with technical support through support emails, phone calls, and online training meetings. Additional roles include assisting with software testing and the setup of new accounts, conducting online support and training, gathering feedback for our product team, and providing technical support to both clients as well as other members of the customer support team.

Responsibilities:

Become an expert user on our software and keep up to date with new features and enhancements.
Working with customers and the Momentus development team to resolve software errors.
Test new/improved functionality and/or bug fixes prior to general release.
Escalate any customer support requests that cannot be resolved, to a Senior Support Specialist.
Provide user training on specific features and or modules.
Maintain and oversee file server cleanup and maintenance.
Build local Momentus sites for testing
Become a trusted resource for key accounts.
Educate and develop existing customer accounts.
Demonstrate new features and unique use cases.
Action internal support requests such as, demo configuration and support, document preparation, customer notifications and NetSuite administration.

Requirements:

Qualifications

2+ years of customer service experience ideally in a high growth saas company
Excellent phone and email communication
Proficient in Microsoft Suite (Word, Excel, etc)
Experience with report writing tools and relational databases (e.g. DevExpress, Crystal Reports, SQL or MS Access) is preferred
Availability for on-call support over the weekend a few times a year.

What makes you a great fit for this role:

You have venue/event industry experience
You communicate professionally, yet personably, in person, on the phone, and over email.
You are empathetic and patient when assisting and educating others on complex topics.
You are detail-oriented and take pride in doing excellent work.
You love serving people.
You are a team player.
You like to keep everyone in the loop - you don’t hold back communicating about goals, expectations, tasks, and feedback; you expect the same from others.
You get excited about SQL databases, data analytics, and reports, and are proficient with systems such as MS Access, DevExpress, Excel, or Crystal Reports.

Working at Momentus:

Surround yourself with highly motivated co-workers who encourage you to be your best each day. Momentus offers career opportunities in a collaborative, high-growth environment where you can make a direct impact on our product and customers. We offer competitive compensation plus high-quality benefits including:

Insurance: Comprehensive medical, dental, & vision insurance.
Exceptional 401k Match: Momentus will match 80% of your first 10%
Unlimited Time Off: Rest and recharge on your terms.
Remote Work: We value our global team and proudly offer the freedom to work remotely.
Enjoy two complimentary tickets each year to attend an event at one of our valued customer venues
Professional Development: We encourage continuous learning through our partnership with LinkedIn Learning

Important Notice on Location Eligibility:

This is a U.S.-based remote role. However, due to regulatory requirements, we are only able to consider candidates who reside in U.S. states that do not currently mandate salary disclosure in job postings.

Candidates residing in California, or other states with active pay transparency laws will not be considered at this time.

Equal Opportunity & Accessibility:

At Momentus, we are committed to creating a workplace that celebrates diversity and fosters inclusion. We value the unique perspectives, backgrounds, and experiences each team member brings. These differences make us stronger, drive better decisions, and fuel meaningful innovation and outcomes.

Momentus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by applicable law.

We are also committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of their role. If you require accommodations during the recruitment process or on the job, please let us know. We will work with you to support your accessibility needs.

Quick Apply

Refine Your Search

client services jobs in matthews, nc

Customer Support Specialist I

Client Success Representative (Remote)

Customer Service Support Rep

Customer Service Rep and Admin Assistant

Customer Service Representative - REMOTE

Service Desk Analyst

Customer Service Agent

Administrative Assistant

Emergency Services Representative (On-Site)

Member Concierge

Customer Service Representative & Scheduling Coordinator – Charlotte, NC

Customer Service Representative - REMOTE

Customer Service Associate

Office Coordinator

Customer Service Representative

Workers Compensation Claims Representative | Dedicated Client | Multiple Jurisdictions & Licensing Required | Remote - Central or Eastern Time Zone

Technology Support Analyst II

Hero for Children with Autism- NCB

Client Service Associate (Commercial Banking)

Client Intake Specialist

I want to receive the latest job alert for client services in matthews, nc

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected