Top 747 Patient services manager Jobs in Mchenry Il

Patient Access Specialist - 32 hours - Part Time Overnights
Northwestern Memorial Healthcare —McHenry, IL
- $18.40 - $27.59 an hour
- Part-time
- Hybrid work
- Background check
- Hospital
- Computer literacy
- Tuition reimbursement
- 401(k) matching
Quick Apply
4d
Patient Access Specialist-McHenry and Woodstock Hospital Part-time Days
Northwestern Memorial Healthcare —McHenry, IL
- $18.40 - $27.59 an hour
- Part-time
- Background check
- Float pool
- Hospital
- Tuition reimbursement
- 401(k) matching
Quick Apply
Program Manager, Ambassador Resource Center, Patient Services
AbbVie —Mettawa, IL
- $109,500 - $208,500 a year
- Full-time
- Remote
- Bachelor of Science
- Bachelor's degree
- Organizational skills
- Paid holidays
- Health insurance
3d
Patient Access Specialist-McHenry and Woodstock Hospital Part-time Evenings
Northwestern Memorial Healthcare —McHenry, IL
- $18.40 - $27.59 an hour
- Part-time
- Background check
- Float pool
- Hospital
- Tuition reimbursement
- 401(k) matching
Quick Apply
Patient Access Specialist-McHenry Hospital Cancer Center Full-time Days
Northwestern Memorial Healthcare —McHenry, IL
- $18.40 - $27.59 an hour
- Full-time
- Background check
- Hospital
- Computer literacy
- Tuition reimbursement
- 401(k) matching
Quick Apply
Patient Access Specialist-Crystal Lake Part-time Days
Northwestern Memorial Healthcare —Crystal Lake, IL
- $18.40 - $27.59 an hour
- Part-time
- Background check
- Hospital
- Computer literacy
- Tuition reimbursement
- 401(k) matching
Quick Apply
3d
Admissions Director
Alden Terrace of McHenry Rehabilitation and Health Care Center —McHenry, IL
- $60,000 - $70,000 a year
- Full-time
- Microsoft Outlook
- Marketing
- Mid-level
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Patient Access Ops Coordinator
Northwestern Memorial Healthcare —Huntley, IL
- $26.91 - $37.67 an hour
- Overnight shift
- Background check
- Computer literacy
- English
- Tuition reimbursement
- 401(k) matching
Quick Apply
1d
Operations Manager – Healthcare Practice Lake in the Hills
Precise Chiropractic Center —Lake in the Hills, IL
- $60,000 - $75,000 a year
- Full-time
- Private practice
- Mid-level
- 3 years
- Paid holidays
- Paid time off
Quick Apply
10d
Associate Manager, Payer & Channel Analytics - Market Access Patient Services
AbbVie —Mettawa, IL
- $96,500 - $183,500 a year
- Full-time
- Hybrid work
- Mid-level
- SQL
- Analysis skills
- Paid holidays
- Health insurance
Patient Access Specialist
Northwestern Memorial Healthcare —Huntley, IL
- $18.40 - $27.59 an hour
- Part-time
- Background check
- Hospital
- Computer literacy
- Tuition reimbursement
- 401(k) matching
Quick Apply
1d
Patient Care Coordinator
Grayslake Endodontics —Hainesville, IL
- $20 - $25 an hour
- Part-time
- Private practice
- Dental office
- Administrative experience
- Health insurance
- 401(k)
Quick Apply
Patient Access Specialist-Emergency Department Huntley Hospital Part-time Evenings
Northwestern Memorial Healthcare —Huntley, IL
- $18.40 - $27.59 an hour
- Part-time
- Background check
- Computer literacy
- Medical office experience
- Tuition reimbursement
- 401(k) matching
Quick Apply
ICC Resource Coordinator-Immediate Care Center Vernon Hills Full Time Days
Northwestern Memorial Healthcare —Vernon Hills, IL
- $23.73 - $30.84 an hour
- Full-time
- Background check
- CPR Certification
- BLS Certification
- Tuition reimbursement
- 401(k) matching
Quick Apply
14d
Manager, Patient Services Quality & Compliance
AbbVie —Mettawa, IL
- $109,500 - $208,500 a year
- Full-time
- Hybrid work
- 5 years
- Bachelor of Science
- Office
- Paid holidays
- Health insurance
9d
Patient Services Coordinator II
Illinois Bone and Joint Institute LLC —Fox River Grove, IL
- $19 - $24 an hour
- Full-time
- Private practice
- Mid-level
- Windows
- Profit sharing
- Wellness program
Quick Apply
General Manager
Terrabis —Woodstock, IL
- $65,000 - $70,000 a year
- Urgently hiring
- Driver's License
- 21 years or older
- Bachelor's degree
Quick Apply
Health Unit Coordinator Emergency Department Part Time Rotating
Northwestern Memorial Healthcare —Huntley, IL
- $16.60 - $24.07 an hour
- Part-time
- Background check
- Computer literacy
- Writing skills
- Tuition reimbursement
- 401(k) matching
Quick Apply
Patient Liaison-Oncology Casual Days
Northwestern Memorial Healthcare —Lake Forest, IL
- $19.30 - $27.03 an hour
- Part-time
- Background check
- Hospital
- Customer service
- Tuition reimbursement
- Paid time off
Quick Apply
9d
Manager, Patient Services Business Design
AbbVie —Mettawa, IL
- $124,500 - $236,500 a year
- 8 hour shift
- Hybrid work
- Office
- Master's degree
- Analysis skills
- Paid holidays
- Health insurance
7d

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Patient Access Specialist - 32 hours - Part Time Overnights

Northwestern Memorial Healthcare -
McHenry, IL

Quick Apply

Job Details

Part-time
$18.40 - $27.59 an hour
4 days ago

Benefits

Tuition reimbursement
401(k) matching
Loan forgiveness

Qualifications

Computer operation
Computer literacy
High school diploma or GED
Typing
Quality data entry
Customer data entry

Full Job Description

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Job Description

Hours:

Week one: Monday, Tuesday Wednesday 10:00pm-6:30am

Week two: Monday, Tuesday, Wednesday,10:00pm-6:30am plus Friday/Saturday 11p-730am

The Patient Access Specialist reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere.
Responds to questions and concerns.
Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues as necessary.
Maintains patient confidentiality per HIPAA regulations.
Provides exceptional customer service to patients which establish a positive first impression of Northwestern Medicine.
Exceeds all consumer requests and alerts management of issues or concerns that require escalation.
Correctly identifies and collects patient demographic information in accordance with organization standards.
Interacts with various hospital departments and physicians offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner.
Reaches out to patients to schedule an appointment as defined.
Performs medical necessity checks as necessary for scheduled services, communicates options to patient if appointment fails.
Informs patients of any issues with securing the financial account for their encounter.
Completes out-of-pocket estimations as requested by patients.
Provides training and education as needed.
Manages work schedule efficiently, completing tasks and assignments on time.
Completes other duties assigned by manager.
Cross-training between various departments will take place to ensure coverage.
Participates in Quality Assurance reviews to ensure integrity of patient data information.
Uses effective service recovery skills to solve problems or service breakdowns when they occur.
Utilizes department and hospital policies and procedures to complete assigned tasks.
Adheres to all department policies and compliance requirements.
Avoids putting patient in financial or safety risk.
Other duties as assigned.

Communication and Collaboration:

Communicates information to the patient regarding questions about physician referrals, insurance referrals and consultations.
Collects authorization numbers in appropriate systems as applicable.
Provides professional and constructive environment for communication across units/departments and resolves operational issues.
May attend intra/interdepartmental meetings which involve walking within NM Campus.
Communicates customer satisfaction issues to appropriate individuals.
Demonstrates teamwork by helping co-workers within and across departments.
Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contributions of others.
Interacts with internal customers to provide excellent support service to staff in departments which provide direct patient care.
Accommodates all levels of communication ability.

Technology:

Utilizes multiple online order retrieval systems to verify or print the patients order.
Verifies insurance eligibility and benefit levels through the use of online tools (NDAS, ASF, etc.) or over the phone as necessary.
Completes accurate handoff instructions and notes to scheduling staff, by noting appropriately in Epic.
Demonstrates ability to use all computer applications efficiently and to the capacity needed in this position.
Runs real time eligibility (RTE) on all patients to verify insurance and follows out of network policies as applicable.
Sends quality Epic Messages/Telephone encounters that are descriptive and grammatically correct.

Efficiency, Process Improvement, and Business Growth:

Proactive in preventing issues with patient visit by double checking type of test, preps required, assuring no conflict with other tests, verifying time and location, communicating relevant information, verifying documenting order retrieval in notes for check-in person, ensures there are no duplicate patient records.
Understands minimum data set required for a complete registration, collects and verifies critical data and updates that information into registration system.
Understands departmental and individual quality metrics.
Proactively analyzes account activity, identifies problems, and initiates appropriate actions/resolutions.
Evaluates procedures and suggests improvements to enhance customer service and operational efficiency.
Participates in departmental quality improvement activities.
Provides ideas and suggestions for process improvements within the department.
Monitors registration and scheduling, including insurance verification to ensure processing within prescribed quality standards.
Adjusts processes as needed to meet standards.
Uses organizational and unit/department resources efficiently.
Acts as a training resource for new staff and a resource for coworkers, sharing process and workflow information.
Understands that schedule may change to reflect shifting business needs.
Evolves and learns as healthcare policies change.

EOE including Disabled and Veterans.

Qualifications

Required:

High School diploma or equivalent.
2-3 years customer service or medical office experience.
Excellent interpersonal, verbal, and written communication skills.
Proficiency in computer data-entry/typing.
Excellent verbal and written communication skills.
Ability to read, write, and communicate effectively in English.
Basic Computer Skills.
Ability to type 40 wpm.
Ability to multi-task.
Customer service oriented.
Excellent organizational, time management, analytical, and problem solving skills.

Preferred:

Additional education.
Additional language skills.
Healthcare finance and/or healthcare insurance experience.
Knowledge and experience in a healthcare setting, especially patient scheduling and/or registration.

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Quick Apply

Refine Your Search

patient services manager jobs in mchenry il

Patient Access Specialist - 32 hours - Part Time Overnights

Patient Access Specialist-McHenry and Woodstock Hospital Part-time Days

Program Manager, Ambassador Resource Center, Patient Services

Patient Access Specialist-McHenry and Woodstock Hospital Part-time Evenings

Patient Access Specialist-McHenry Hospital Cancer Center Full-time Days

Patient Access Specialist-Crystal Lake Part-time Days

Admissions Director

Patient Access Ops Coordinator

Operations Manager – Healthcare Practice Lake in the Hills

Associate Manager, Payer & Channel Analytics - Market Access Patient Services

Patient Access Specialist

Patient Care Coordinator

Patient Access Specialist-Emergency Department Huntley Hospital Part-time Evenings

ICC Resource Coordinator-Immediate Care Center Vernon Hills Full Time Days

Manager, Patient Services Quality & Compliance

Patient Services Coordinator II

General Manager

Health Unit Coordinator Emergency Department Part Time Rotating

Patient Liaison-Oncology Casual Days

Manager, Patient Services Business Design

I want to receive the latest job alert for patient services manager in mchenry il

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