Top 103 Customer support representative Jobs in Mechanicsburg, Pa

Customer Service Representative
Members 1st Federal Credit Union —Enola, PA
- From $17.50 an hour
- Full-time
- Computer literacy
- Writing skills
- English
- Health insurance
- Opportunities for advancement
3d
Customer Service Representative
Cowan Systems and Cowan Management —Mechanicsburg, PA
- $17 - $19 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Disability insurance
- Health insurance
Quick Apply
Healthcare Member Services Representative (Medicare)
Abel Personnel —Harrisburg, PA
- $17.88 an hour
- Temporary
- Hybrid work
- Background check
- Medical office experience
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - Monday - Friday 3:30pm - 12am
ALLEN DISTRIBUTION —Carlisle, PA
- $18 an hour
- Weekends as needed
- Ability to sit for extended periods
- Entry level
8d
Route Service Representative (4-Day Workweek)
Cintas —York, PA
- Full-time
- Inventory control
- Military
- High school diploma or GED
- Profit sharing
- AD&D insurance
Call Center Remote Customer Service Representative
VIMO INC —Harrisburg, PA
- $17 - $19 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
HVAC Customer Service Representative
Johnson Controls —New Cumberland, PA
- $32 - $42 an hour
- Full-time
- Microsoft Excel
- 5 years
- Mid-level
- Paid holidays
- Health insurance
1d
Patient Services Representative
UPMC —Harrisburg, PA
- $19.41 - $29.15 an hour
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
Customer Service Rep II - Day shift
GXO Logistics —Mechanicsburg, PA
- Day shift
- Spanish
- Microsoft Excel
- Microsoft Outlook
3d
Customer Service Representative
Apex Talent Placement —Mechanicsburg, PA
- $18 an hour
- Full-time
- Word processing
- Computer literacy
- Office
- Dental insurance
- 401(k)
Quick Apply
2d
Part-Time Customer Service Representative
Members 1st Federal Credit Union —Enola, PA
- From $17.50 an hour
- Part-time
- Computer literacy
- Writing skills
- English
- Health insurance
- Opportunities for advancement
4d
Central Scheduler - Vascular Surgery
UPMC —Mechanicsburg, PA
- $19.74 - $29.67 an hour
- Full-time
- Surgery
- High school diploma or GED
- Travel
4d
Patient Services Representative - Family Care Lower Paxton
UPMC —Harrisburg, PA
- $19.41 - $29.15 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Typing
Customer Service Representative - State Farm Agent Team Member
Tim Peiffer - State Farm Agent —Mechanicsburg, PA
- $40,000 - $55,000 a year
- Full-time
- 18 years or older
- Spanish
- Office
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Chris Loeffert - State Farm Agent —Mechanicsburg, PA
- $20 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative
Tesla —Camp Hill, PA
- Full-time
- Customer service
- Communication skills
- Entry level
- Commuter assistance
- Health savings account
Patient Service Representative
Patient First —Harrisburg, PA
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Maintenance
Member Service Representative II - Float
Members 1st Federal Credit Union —Mechanicsburg, PA
- From $20.67 an hour
- Full-time
- Computer literacy
- Writing skills
- English
- Health insurance
- Opportunities for advancement
7d
Client Service Representative
Trane Technologies —Mechanicsburg, PA
- $56,936.66 - $82,809.99 a year
- Extended hours
- Microsoft Excel
- Writing skills
- Basic math
- Paid holidays
- Health insurance
Customer Service Representative - State Farm Agent Team Member
Nicole Grove - State Farm Agent —York, PA
- $48,000 - $55,000 a year
- Full-time
- Sales
- Office
- Communication skills
- Paid holidays
- Health insurance
Quick Apply

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Customer Service Representative

Members 1st Federal Credit Union -
Enola, PA

Apply Now

Job Details

Full-time
From $17.50 an hour
3 days ago

Benefits

Health insurance
Opportunities for advancement

Qualifications

Customer communication

Full Job Description

Overview:

When you join the Members 1st team, you become part of something much bigger than a credit union. You become part of our faM1ly—a tight-knit bunch with big dreams and even bigger values. It is an exciting time for us as we continue to grow, and we hope that you will choose to grow along with us. Wanting the absolute best for our associates means more than just competitive pay. It means fantastic healthcare, paid benefits, opportunities for professional advancement and work-life balance - and best of all, a place where you are accepted and respected for your individuality.

Responsibilities:

The Customer Service Representative provides accurate and efficient member service to assure high levels of member satisfaction and accurate record keeping of member accounts through telephone requests. The role will process various routine member interactions. Including but not limited to:

Processing financial transactions and providing members with account information.
Assisting with troubleshooting mobile banking issues.
Contributing to sales goal attainment for department and organization goals, primarily by identifying and educating members on product and service needs through meaningful conversations.
Providing members with unparalleled experiences.
Assisting with meeting departmental goals along with individual performance metrics.

The Customer Service Representative will have the opportunity to obtain additional credentials as follows:

Cards - Assist members with card specific needs, perform card maintenance and transactions within the card application, receive and submit card disputes for further investigation.
Fraud - Assist members with fraud inquiries, recognize and report fraudulent activity, perform maintenance within accounts to reduce and limit exposure to fraud and handle escalated member interactions to determine proper account handling for compromised or suspicious accounts. Ability to successfully recognize and identify fraudulent activity and use effective loss mitigation.
Mentor - Mentor new hires during the onboarding process, assist peers with account specific inquiries and escalated member concerns, provide feedback to associates and educate them on procedures and internal resources.

SKILLS

Ability to successfully recognize and offer sales opportunities
Attention to detail and accuracy
Excellent communication and interpersonal skills
Familiarity with PCs and applicable software
Thorough knowledge of credit union products, services, policies and procedures

COMPETENCIES

Effective knowledge
Accountability and self-management
Teamwork and leadership
Communication
Innovation and problem-solving

WORKING CONDITIONS/PHYSICAL DEMANDS

Ability to communicate effectively in English, both orally and in writing
Visually able to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading
Ability to sit for extended time periods
Sufficient manual skill for operation of PC keyboard and other standard office equipment
Ability to travel, including occasional overnight travel
Ability to exert minimum amounts of force occasionally to lift, carry, push, pull or move objects

#LI-BS1

#IND100

Qualifications:

0-1 years of related experience

Education Level: General and business knowledge equivalent to a high school diploma Compensation Overview:

We are excited to offer a competitive salary for this position. This figure serves as the entry point in our salary range, and there is potential for the actual salary to be higher based on a variety of factors, such as your experience, skills, education, and location. We believe in recognizing and rewarding talent, so our compensation packages are thoughtfully designed to reflect the unique qualifications and contributions of each candidate.

The minimum salary for this position is: $17.50+/hr About Us:

At Members 1st, we look for individuals who will show up as their whole self because we value diversity, inclusion, and belonging, as well as people who believe in the philosophy of, WE>me. To be sure you align with our company mission, vision, values and culture reference the information below.

Company Culture is at Our Core

If there is one concept, we want you to understand about us, it is this. WE. It is a simple little word but means everything here. We think as one. One faM1ly. One community. One place where everyone belongings. Everything we do is in the best interest of all of us.

What WE Believe

Our Missions: WE serve our members, associates, and communities through support, empowerment, and meaningful relationships.

Our Vision: WE are growing our faM1ly by delivering everything they need to live well financially, through all life’s moments and milestones.

Our Values: WE deliver unparalleled experiences through a culture of WE. WE > me. WE are servant leaders- at work and in the communities we serve. WE are financially safe and sound stewards of members dollars. WE are faM1ly.

Join a company that grows with you – personally and professionally

Equal Opportunity Employer:

Members 1st provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Apply Now

Refine Your Search

customer support representative jobs in mechanicsburg, pa

Customer Service Representative

Customer Service Representative

Healthcare Member Services Representative (Medicare)

Customer Service Representative - Monday - Friday 3:30pm - 12am

Route Service Representative (4-Day Workweek)

Call Center Remote Customer Service Representative

HVAC Customer Service Representative

Patient Services Representative

Customer Service Rep II - Day shift

Customer Service Representative

Part-Time Customer Service Representative

Central Scheduler - Vascular Surgery

Patient Services Representative - Family Care Lower Paxton

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative

Patient Service Representative

Member Service Representative II - Float

Client Service Representative

Customer Service Representative - State Farm Agent Team Member

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