Top 1891 Patient experience manager Jobs in Miami Fl

Manager Technology - Project Management Office, Technology & Digital, FT,8:30A - 5P
Baptist Health South Florida —Coral Gables, FL
- $144,738.24 - $188,159.71 a year
- Full-time
- Computer Science
- Engineering
- 3 years
- Wellness program
- Health insurance
13d
Practice Manager, Full-Time, Days, M-F, 8:00am-5:00pm
Jackson Health —Miami, FL
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
Quick Apply
Sr. Manager, Patient Access (H)
University of Miami —Doral, FL
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Dispatcher, Jackson Memorial Hospital, 3pm-11:30pm, Mon - Fri , no weekends
Jackson Health —Miami, FL
- Full-time
- Microsoft Word
- Microsoft Excel
- Hospital
Quick Apply
Manager, Patient Access (H)
University of Miami —South Miami, FL
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Operations Manager Trainee
PDS Health —Miami Shores, FL
- $27.75 - $38.75 an hour
- Full-time
- Dental office
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
1h
Practice Administrator (Full Time, Days)
Nicklaus Children's Hospital —Miami, FL
- Full-time
- Microsoft Outlook
- OSHA
- 5 years
Manager Fundraising Events, Foundation - Administration
Baptist Health South Florida Foundation —Coral Gables, FL
- $78,611.15 - $102,194.50 a year
- Mid-level
- Bachelor's degree
- Negotiation
- Wellness program
- Health insurance
13d
Manager, Contact Center Training
University of Miami —Medley, FL
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Senior level
- Health insurance
- Dental insurance
Senior Manager, Programs - Hybrid, Miami FL
University of Miami —Miami, FL
- Full-time
- Hybrid work
- 5 years
- University
- Bachelor's degree
- Health insurance
- Dental insurance
Practice Manager - UHealth SoLé Mia | Internal Medicine
University of Miami —North Miami, FL
- Full-time
- Internal Medicine
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Assistant Manager Patient Care, Emergency Department
South Miami Hospital —South Miami, FL
- $102,570.20 - $136,418.37 a year
- Nursing
- RN License
- PALS Certification
- Wellness program
- Health insurance
13d
Service Desk Manager
Chen Medical Associates —Miami, FL
- $99,369 - $141,957 a year
- Full-time
- Microsoft Outlook
- Bachelor of Science
- English
- Opportunities for advancement
Patient Scheduler 3, Full Time
University of Miami —Miami, FL
- Full-time
- Management
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Practice Manager / Full-Time Employment / Coral Gables
Harmony United Psychiatric Care —Coral Gables, FL
- Full-time
- 7 years
- Psychiatry
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
Manager, Patient Access (H), Full Time, Bascom Palmer Eye Institute Miami, FL
University of Miami —Miami, FL
- Full-time
- Spanish
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Manager Patient Safety Regulatory Affairs Boca Raton, Corp Quality & Accred Ops
Baptist Health South Florida —Coral Gables, FL
- $112,081.46 - $149,068.34 a year
- Nursing
- RN License
- Hospital
- Wellness program
- Health insurance
Dispatcher
Jackson Health —Miami, FL
- Full-time
- Microsoft Word
- Microsoft Excel
- Hospital
Quick Apply
Health System Specialist (Credentialing & Privileging)
US Veterans Health Administration —Miami, FL
- $65,735 - $85,460 a year
- Online Application
- Background check
- Psychiatry
- Writing skills
- On-the-job training
3d
Vice President, Baptist Outpatient Services
Baptist Outpatient Services —Coral Gables, FL
- Surgery
- Master's degree
- Senior level
- Wellness program
- Health insurance
17h

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patient experience manager jobs near miami fl

Manager Technology - Project Management Office, Technology & Digital, FT,8:30A - 5P

Baptist Health South Florida -
Coral Gables, FL

Apply Now

Job Details

Full-time
$144,738.24 - $188,159.71 a year
13 days ago

Benefits

Wellness program
Health insurance
Tuition reimbursement

Qualifications

Performance dashboard reports
Project reporting
Dashboard development
SAFe
Resource allocation (project management tasks)
Waterfall
Automation
Kanban
Tooling
Large-scale organizational change management
Coaching
IT vision strategy
Dashboard creation support
Agile scheduling
Managing IT teams
Metrics Reporting
Improving operational efficiency
Team development
Professional development support
Operational risk mitigation
OKRs
Mentoring
Forecasting
Recruiting
Leading team collaboration initiatives
Waterfall software development
IT portfolio management
Management reporting
Capacity planning
Business coaching

Full Job Description

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we're all in.

At Baptist Health, we’re committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a “grow our own” philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including:

Career growth and development opportunities, with clear pathways and ongoing support
Comprehensive health and wellness resources that go beyond traditional benefits
A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
Tuition reimbursement to support continued learning and advancement
And so much more

Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day.

Description:

Manager Technology role is responsible for building and enhancing technology solutions to meet complex business needs. You will lead the evaluation of new Technology and develop product roadmaps by providing technical and strategic direction. To be successful, you will enthusiastically foster the development of a high-performing team consistently delivering business value, breakthrough innovation and transformative results, and exceptional operational practices. Estimated salary range for this position is $144738.24 - $188159.71 / year depending on experience.

Qualifications:

Degrees:

Bachelors.

Additional Qualifications:

Bachelor‘s degree in Engineering, Computer Science or related field.
3 to 5 years of managerial and leadership experience.

1. Agile Framework Expertise

Deep understanding of Scrum, Kanban, SAFe, and hybrid delivery models
Ability to determine which framework best fits each project or portfolio
Skilled at coaching teams through agile practices

2. Change Management & Transformation Leadership

Manage a team responsible for product and product delivery
Leads organizational change to shift teams from waterfall to agile approaches
Communicates the “why” behind agile to reduce resistance and increase adoption

3. Portfolio & Capacity Management

Aligns agile delivery with strategic priorities
Manages team capacity, resource planning, and sprint forecasting
Ensures transparency of demand vs. capacity

4. Governance in an Agile Environment

Establishes metrics (velocity, throughput, cycle time, OKRs)
Ensures compliance with enterprise standards without slowing delivery

5. Coaching & Team Development

Coaches project managers, scrum masters, and product owners
Supports teams in maturing through agile stages
Provides feedback, mentorship, and continuous learning opportunities
Strong communication and interpersonal skills
Demonstrated ability to recruit and manage technical teams, including performance management

6. Communication & Stakeholder Alignment

Communicates progress through agile reporting (burn‑downs, Kanban flow, dashboards)
Bridges communication between business, IT, and executive leadership
Facilitates collaboration across cross‑functional teams

7. Continuous Improvement Mindset

Encourages experimentation, retrospectives, and incremental improvement
Identifies opportunities to streamline processes and remove waste
Promotes a culture of learning and adaptability

8. Risk & Dependency Management

Tracks and mitigates risks within iterative delivery cycles
Manages cross‑team dependencies in complex portfolios
Ensures proactive escalation and decision‑making

9. Strategic Thinking & Business Alignment

Connects agile ways of working to measurable business outcomes
Ensures the portfolio supports organizational objectives
Uses data to drive prioritization and decision‑making

10. Tools & Technology Proficiency

Experience with agile tools such as Jira, Azure DevOps, ServiceNow SPM, Notion, Aha! etc.
Builds dashboards, supports workflow automation, and standardizes tool usage

Minimum Required Experience: 10 Years

EOE, including disability/vets

Apply Now

Refine Your Search

patient experience manager jobs in miami fl

Manager Technology - Project Management Office, Technology & Digital, FT,8:30A - 5P

Practice Manager, Full-Time, Days, M-F, 8:00am-5:00pm

Sr. Manager, Patient Access (H)

Dispatcher, Jackson Memorial Hospital, 3pm-11:30pm, Mon - Fri , no weekends

Manager, Patient Access (H)

Operations Manager Trainee

Practice Administrator (Full Time, Days)

Manager Fundraising Events, Foundation - Administration

Manager, Contact Center Training

Senior Manager, Programs - Hybrid, Miami FL

Practice Manager - UHealth SoLé Mia | Internal Medicine

Assistant Manager Patient Care, Emergency Department

Service Desk Manager

Patient Scheduler 3, Full Time

Practice Manager / Full-Time Employment / Coral Gables

Manager, Patient Access (H), Full Time, Bascom Palmer Eye Institute Miami, FL

Manager Patient Safety Regulatory Affairs Boca Raton, Corp Quality & Accred Ops

Dispatcher

Health System Specialist (Credentialing & Privileging)

Vice President, Baptist Outpatient Services

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