Top 572 Member services representative Jobs in Milan, Mi

Customer Care Representative
Trinity Health Michigan —Ann Arbor, MI
- Full-time
- English
- Mid-level
- Windows
- Disability insurance
- Health insurance
Contact Center Representative
University of Michigan Credit Union —Ann Arbor, MI
- Microsoft Excel
- Microsoft Outlook
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
Patient Service Front Desk Representative (PSR)
Corner Health Center —Ypsilanti, MI
- $18 - $21 an hour
- Full-time
- Spanish
- Vital signs
- HIPAA
- Flexible schedule
Quick Apply
Patient Services Representative
PACKARD HEALTH INC —Ann Arbor, MI
- Part-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
Quick Apply
Intake Representative - Behavioral Health
Trinity Health Michigan —Ann Arbor, MI
- Part-time
- High school diploma or GED
- Outpatient
- Entry level
- Opportunities for advancement
4d
Call Center Representative - Ann Arbor
Trinity Health Michigan —Ann Arbor, MI
- Full-time
- Medical office experience
- High school diploma or GED
- 1 year
4d
Retail Representative - Milan, Michigan
Jars Cannabis —Milan, MI
- From $15 an hour
- 8 hour shift
- Hospitality
- High school diploma or GED
- 21 years or older
- Paid holidays
- Health insurance
Quick Apply
12d
Manufacturing, HRBP
Ford Motor Company —Ypsilanti, MI
- Online Application
- Bachelor's degree
- US work authorization
- Recruiting
- Paid parental leave
- Paid holidays
Patient Access Representative
Trinity Health Michigan —Ann Arbor, MI
- $16.92 an hour
- Full-time
- Mid-level
- High school diploma or GED
- ER
- Disability insurance
- Health insurance
Commercial Credit Analyst
Michigan Business Connection, LC —Ann Arbor, MI
- $70,000 - $80,000 a year
- Full-time
- Background check
- Bachelor of Science
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Counter Salesperson
Etna Supply —Ann Arbor, MI
- Overtime
- Clean driving record
- Sales
- Basic math
- Disability insurance
- Health insurance
Quick Apply
Senior Commercial Credit Analyst
Michigan Business Connection, LC —Ann Arbor, MI
- $84,845 - $120,000 a year
- Full-time
- Background check
- 7 years
- Bachelor of Science
- Health savings account
- Health insurance
Quick Apply
12d
Outbound Insurance Sales Representative
Matt Fahoome - State Farm Insurance —Ann Arbor, MI
- $50,000 - $80,000 a year
- Full-time
- Marketing
- Entry level
- Paid training
- Health insurance
Quick Apply
2d
Commercial Loan Portfolio Manager I
Michigan Business Connection, LC —Ann Arbor, MI
- $66,082 - $99,123 a year
- Full-time
- Background check
- Bachelor of Science
- Basic math
- Health savings account
- Health insurance
Quick Apply
Student Achievement Navigator- Jackson County Early College
Jackson College —Michigan
- $21.50 - $24.00 an hour
- Overtime
- High school
- Bachelor of Science
- Mid-level
- AD&D insurance
- Paid holidays
Collector
University of Michigan Credit Union —Ann Arbor, MI
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
HVAC Technician
PrimeFlight GSE Maintenance —Detroit, MI
- $35 an hour
- Weekends as needed
- Background check
- 18 years or older
- Clean driving record
Quick Apply
Student Achievement Navigator- Lenawee
Jackson College —Adrian, MI
- $21.50 - $24.00 an hour
- Overtime
- Bachelor of Science
- Mid-level
- Master's degree
- AD&D insurance
- Paid holidays
Leasing Consultant
ACME RESIDENTIAL LLC —Westland, MI
- $15 - $20 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Paid training
- Paid holidays
Quick Apply
Assistant Sales Manager
Milan Laser Hair Removal —Ann Arbor, MI
- $19.75 an hour
- Weekends as needed
- Mid-level
- 1 year
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
3d

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Customer Care Representative

Trinity Health Michigan -
Ann Arbor, MI

Apply Now

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Benefits from day one
Opportunities for advancement
Life insurance
Retirement plan

Qualifications

Phone communication
Patient management software
English
Windows
High school diploma or GED
Clinical information systems
Desktop applications
Productivity software
Customer data entry

Full Job Description

Employment Type:
Full time

Shift:
Description:
This position is 100%on-site; there isno optionto work remotely.

Customer Care Representative I

Department: Regional Call Center

Location: Trinity Health Ann Arbor

Total Rewards and Benefits:

Competitive compensation,DAILYPAY
Benefits effective Day One! No waiting periods.
Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-Term Disability
Retirement savings plan with employer match and contributions
Opportunity for growth and advancement throughout Trinity Health
Tuition Reimbursement

Position Purpose:
Working in a call center environment, will respond to inbound calls as well as initiate outbound calls, offering information and answering questions to assist patients and their families navigating the healthcare experience. May also assist internal customers.

Shifts Available: 7a-3:30p and 12p-8:30p

Status Available: Full-time, 40 hours/week

Required Qualifications:
Education

High school education or GED equivalent.

Experience

2+ years of customer service experience, preferably in a healthcare call center environment or operator console with experience in data entry and call documentation.

Physical and Mental Requirements and Working Conditions:

Proficient in operating a standard desktop and Windows based computer system, including but not limited to, EMR, Microsoft Office, Intranet.
Ability to use other call center software as required while performing the essential functions of the job.
Excellent communication skills in both written and verbal forms, including proper phone etiquette.
Ability to work a flexible schedule during assigned shift and cover absences on other shifts as needed.
Ability to work effectively with various levels of organizational members and diverse populations including staff, leadership, physicians, patients, and family members.
Able to multi-task; Ability to function calmly and efficiently in a fast-paced environment and during emergency situations. Work is frequently performed under pressure.
Able to exercise judgment when responding to high-stress and emergency situations.
Able to speak clearly, with a pleasant voice, using proper English grammar.
Ability to sit for long periods of time, and process detailed information for 80% of work time.

What you will do:

Utilize verbal communication strategies and apply problem-solving skills to effectively elicit information to identify immediate needs of callers, including potential crisis calls; route calls to appropriate resource according to standard operating procedures and document per protocol.
Answer incoming and make outbound calls using both electronic and paper-based documentation systems.
Perform overhead paging requests and public address announcements per protocol.
Process consult request for nursing and physician groups, adhering to established turnaround times.
Monitor multiple emergency alarm systems, a dedicated 911 Emergency Line and Quick Call Weather Alert Radio.
Accurately gather and verify demographic information using standard computer software and systems.
Document all call information accurately and according to approved operating procedures using multiple software applications.
Identify and employ alternative approaches to communicate with callers when encountering barriers and escalate as needed.
Assist with assignment and distribution of pagers as needed; process for needed repairs when issues are identified.
Maintain professionalism and a positive attitude at all times, even when dealing with difficult situations.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Apply Now

Refine Your Search

member services representative jobs in milan, mi

Customer Care Representative

Contact Center Representative

Patient Service Front Desk Representative (PSR)

Patient Services Representative

Intake Representative - Behavioral Health

Call Center Representative - Ann Arbor

Retail Representative - Milan, Michigan

Manufacturing, HRBP

Patient Access Representative

Commercial Credit Analyst

Counter Salesperson

Senior Commercial Credit Analyst

Outbound Insurance Sales Representative

Commercial Loan Portfolio Manager I

Student Achievement Navigator- Jackson County Early College

Collector

HVAC Technician

Student Achievement Navigator- Lenawee

Leasing Consultant

Assistant Sales Manager

I want to receive the latest job alert for member services representative in milan, mi

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