Top 80 Guest service agent Jobs in Minneapolis Mn

Front Desk Agent (Part-time) | Weekend Availability Required
Minneapolis Marriott West & Courtyard —Minneapolis, MN
- $18 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 75 pounds
- Free parking
- Disability insurance
Quick Apply
5d
Front Desk Agent
NFC Amenity Management —Minneapolis, MN
- $18 an hour
- Part-time
- US work authorization
- Entry level
- Paid training
- Disability insurance
Quick Apply
Guest Service Agent
Hotel Indigo Minneapolis Downtown —Minneapolis, MN
- $20 an hour
- Weekends as needed
- Hotel
- Computer skills
- Communication skills
- Opportunities for advancement
Quick Apply
Front Desk Agent
Renaissance Minneapolis Hotel & Residence Inn at The Depot —Minneapolis, MN
- $19 an hour
- Full-time
- Hotel
- High school diploma or GED
- In-person
- Disability insurance
- Health insurance
Quick Apply
5d
Part-Time Guest Service Agent
Hilton —Bloomington, MN
- Part-time
- Hotel
- Entry level
2d
Guest Service Agent
Doubletree St Paul East —Saint Paul, MN
- $18 an hour
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Embassy Suites By Hilton Bloomington/Minneapolis —Minneapolis, MN
- $18 an hour
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Guest Service Agent/Front Desk (all shifts and weekends)
SpringHill Suites by Marriott Arden Hills —Arden Hills, MN
- $16.00 - $16.50 an hour
- Part-time
- Computer literacy
- Hotel
- Computer skills
Quick Apply
5d
Part Time - Front Desk Agent/Hotel
Holiday Inn Express Minneapolis West/Plymouth —Minneapolis, MN
- From $19 an hour
- Part-time
- Computer literacy
- Hotel
- In-person
- Paid training
- Paid time off
Quick Apply
Guest Service Agent/Hotel Front Desk **PM Availability!**
MSP BLOOMINGTON LLC —Bloomington, MN
- $15 - $17 an hour
- Full-time
- Spanish
- English
- Hotel
- On-the-job training
Quick Apply
Guest Service Agent | Front Desk
Sheraton Minneapolis West —Minnetonka, MN
- $17 - $18 an hour
- Part-time
- Computer literacy
- Writing skills
- English
- Health insurance
- Dental insurance
Quick Apply
Front Desk Associate
Massage Envy —Edina, MN
- $20 an hour
- Full-time
- High school diploma or GED
- Math
- Computer skills
- Wellness program
Quick Apply
Front Desk Agent - Part Time
Plymouth Crowne Plaza Minneapolis West —Plymouth, MN
- $19 - $22 an hour
- Part-time
- Inventory control
- Writing skills
- Office
Quick Apply
PT/Weekend Front Desk Agent
Four Points by Sheraton Mall of America —Minneapolis, MN
- From $18.50 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Paid time off
- Employee discount
Quick Apply
5d
Guest Services Agent
InterContinental Minneapolis-St. Paul Airport —Minneapolis, MN
- Up to $19 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
- Free parking
Quick Apply
Front Desk Agent
LSISMPL —Brooklyn Park, MN
- $18 - $22 an hour
- Part-time
- Computer literacy
- Ability to climb stairs
- Hotel
- Paid training
- Health savings account
Quick Apply
2d
Front Desk Agent
Intercontinental St Paul Riverfront —Saint Paul, MN
- $18 an hour
- Computer literacy
- English
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Desk Attendant - Weekend Shift
Associa —Minneapolis, MN
- $20 - $22 an hour
- Part-time
- Spanish
- Writing skills
- English
5d
Front Desk Agents Multiple Shifts Available
Midas Hospitality —Brooklyn Park, MN
- $16.50 - $18.00 an hour
- Part-time
- Hotel
- Organizational skills
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent 3-11pm Shift
Cambria Hotel Minneapolis Downtown —Minneapolis, MN
- $16.50 an hour
- Part-time
- Sales
- Computer literacy
- Hotel
- Free parking
- Paid time off
Quick Apply
4d

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Front Desk Agent (Part-time) | Weekend Availability Required

Minneapolis Marriott West & Courtyard
Minneapolis, MN

Quick Apply

Job Details

Part-time
$18 an hour
5 days ago

Benefits

Free parking
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program
Food provided
Pet insurance

Qualifications

Customer communication
In-person customer service
High school diploma or GED

Full Job Description

This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following CSM high standards of quality to ensure guest satisfaction. Complying with quality assurance and expectations.

Anticipates and responds to guests in a friendly and positive manner.
Responsible for providing the highest level of service.
Process check-ins and check-outs, verify billing, create reservations, and process special requests.
Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary.
Understands and follows CSM guest service recovery program.
Follows proper selling techniques and ensures strategies are utilized to maximize room revenues.
Monitors room availability, follows restrictions, and all booking policies and procedures.
Drives sales and maximizes revenue by up-selling rooms and amenities.
CSM procedures when handling cash and processing financial transactions.
Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
Produces required volume of work by planning, organizing and prioritizing work duties.
Adheres to CSM general work rules and department procedures.
Attends all required department and hotel meetings.
Maintains a clean and safe work area in compliance with CSM, brand, local, state and federal regulations. Follows all CSM procedures for guest/associate incidents.
Knowledgeable of hotel emergency procedures.

Competencies/Skills Required: 1+ years prior guest service experience required preferably in a hospitality setting. Excellent verbal communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.

Education: High school diploma or GED required.

Physical Requirements: Ability to lift, push and pull up to 75 pounds on an occasional basis.

Rate: $18.00 USD per hour

CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email [email protected].

CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations.

Pay: $18.00 per hour

Benefits:

401(k)
401(k) matching
Employee assistance program
Employee discount
Food provided
Free parking
Paid time off
Parental leave
Referral program

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in minneapolis mn

Front Desk Agent (Part-time) | Weekend Availability Required

Front Desk Agent

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Front Desk Agent

Part-Time Guest Service Agent

Guest Service Agent

Front Desk Agent

Guest Service Agent/Front Desk (all shifts and weekends)

Part Time - Front Desk Agent/Hotel

Guest Service Agent/Hotel Front Desk PM Availability!

Guest Service Agent | Front Desk

Front Desk Associate

Front Desk Agent - Part Time

PT/Weekend Front Desk Agent

Guest Services Agent

Front Desk Agent

Front Desk Agent

Desk Attendant - Weekend Shift

Front Desk Agents Multiple Shifts Available

Front Desk Agent 3-11pm Shift

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