Top 269 Customer service technician Jobs in Missoula, Mt

IT Support Technician
Univision Inc —Missoula, MT
- $18 - $28 an hour
- Full-time
- Office
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Service & Delivery Technician III
Albertsons —Missoula, MT
- Weekends as needed
- Clean driving record
- Up to 50% travel
- Bachelor of Science
Quick Apply
7d
Compounding Pharmacy Technician
Palmers Drug —Missoula, MT
- $18.00 - $28.75 an hour
- Email
- In person
- Background check
- Mid-level
- Patient care
- Profit sharing
- Paid holidays
Quick Apply
Auto Body Technician
Vision Collision —Missoula, MT
- $20 - $32 an hour
- Full-time
- ASE Certification
- Clean driving record
- 5 years
- Paid training
- Paid holidays
Quick Apply
Maintenance Technician
Super 8 Hotel —Missoula, MT
- $16 - $18 an hour
- Full-time
- Customer service
- Mid-level
- In-person
- Paid time off
- Employee discount
Quick Apply
6d
Heavy Duty Truck and Trailer Technician
Sorensen Transport —Missoula, MT
- $24 - $34 an hour
- Full-time
- Hazmat Endorsement
- CDL A
- Ability to lift 50 pounds
- Health savings account
- Paid holidays
Quick Apply
Service Technician
Street Smart —Missoula, MT
- $25 - $28 an hour
- Full-time
- Clean driving record
- DOT physical examination
- English
- Health savings account
- Paid holidays
Quick Apply
8d
Automotive Service Technician – A Level / Master Technician
DeMarois Buick GMC Mercedes-Benz —Missoula, MT
- $30 - $40 an hour
- Full-time
- In person
- ASE Certification
- Clean driving record
- Dealership
- Paid training
- Paid holidays
Quick Apply
Medical Laboratory Technician
Providence Health and Services —Missoula, MT
- $22.88 - $35.00 an hour
- Full-time
- Hospital
- Mid-level
- Fair chance
- Paid parental leave
- Paid holidays
Water Mitigation Technician
Dayspring Restoration LLC —Missoula, MT
- $21 an hour
- Overtime
- Carpentry
- Background check
- Ability to walk for extended periods
- Paid holidays
- Health insurance
Quick Apply
Associate EEG Technician
Providence Health and Services —Clinton, MT
- $22.88 - $39.62 an hour
- Part-time
- Hospital
- BLS Certification
- Mid-level
- Paid parental leave
- Paid holidays
8d
Associate EEG Technician
Providence Health and Services —Missoula, MT
- $22.88 - $39.62 an hour
- Part-time
- Hospital
- BLS Certification
- Mid-level
- Paid parental leave
- Paid holidays
8d
Contents Technician
Dayspring Restoration LLC —Missoula, MT
- $21 an hour
- Overtime
- Background check
- Heavy lifting
- Customer service
- Health savings account
- Paid holidays
Quick Apply
Associate EEG Technician
Providence Health and Services —Florence, MT
- $22.88 - $39.62 an hour
- Part-time
- Hospital
- BLS Certification
- Mid-level
- Paid parental leave
- Paid holidays
4d
Experienced Veterinary Technician
Pruyn Veterinary Hospital —Missoula, MT
- $18 - $23 an hour
- Full-time
- Mid-level
- Operating room
- Pre-employment physical examination
- Continuing education credits
- Paid holidays
Quick Apply
Associate EEG Technician
Providence Health and Services —Lolo, MT
- $22.88 - $39.62 an hour
- Part-time
- Hospital
- BLS Certification
- Mid-level
- Paid parental leave
- Paid holidays
9d
Pharmacy Technician
Providence Health and Services —Missoula, MT
- $19.17 - $29.34 an hour
- Part-time
- Hospital
- Fair chance
- 1 year
- Paid parental leave
- Paid holidays
6d
Fuel Desk Customer Service Associate – Overnights & Weekends
Muralts Travel Plaza —Missoula, MT
- From $17 an hour
- Part-time
- In person
- Customer service
- Cash register
- Food service experience
- Health insurance
- 401(k)
Quick Apply
Associate Sterile Processing Technician - General Surgery
Providence Health and Services —Missoula, MT
- $16.50 - $23.41 an hour
- Full-time
- Surgery
- Hospital
- Fair chance
- Paid parental leave
- Paid holidays
9d
Experienced Veterinary Technician
Four Paws Veterinary Clinic —Missoula, MT
- $20 - $28 an hour
- Part-time
- Blood sampling
- Clinic experience
- Mid-level
- Paid holidays
- Health insurance
Quick Apply

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customer service technician jobs near missoula, mt

IT Support Technician

Univision Inc -
Missoula, MT

Quick Apply

Job Details

Full-time
$18 - $28 an hour

Benefits

Health insurance
Dental insurance
Vision insurance
Flexible schedule
Retirement plan

Qualifications

Desktop computer repair
Customer communication
In-person customer service
Hardware maintenance
Windows
Microsoft Office
Driver's License
Productivity software support
Computer hardware
Driving
Client interaction via phone calls

Full Job Description

IT Support Technician Tier 1 or Tier 2

What is it like as an IT Technician at Univision?

IT technicians are many times the first point of contact with customers reporting problems or requesting service. Customers having great customer service experience is critical, so you must be great with people on the phone and via electronic means.

Technicians start their journey at Univision with a detailed onboarding process.

During this time, you shadow and are shadowed by experienced teammates that show you the ropes. We believe in progressive responsibility based on ability. The more you learn the more you can do. Initially you will be identifying/triaging problems and working on lower-level issues. As your skills increase, you will be given more advanced problems to work on.

NOTE: We are currently looking for applicants who can work in AN IN office environment in the Missoula, MT OR Kalispell, MT area.

Duties/Responsibilities:

Provide either Tier 1 or Tier 2 technical support to customers seeking assistance via phone, email, chat, and/or ticketing system.
Troubleshoot issues remotely and in person using diagnostic techniques and effective questioning.
Resolve common end-user issues (accounts/access, email, Office apps, OS issues, printing, connectivity, and basic application support).
Handle more advanced issues as skills allow (deeper Windows troubleshooting, hardware diagnostics, network troubleshooting, and coordination with vendors/ISPs).
Determine the best solution based on the issue and details provided by the customer; explain options clearly.
Walk customers through the problem-solving process and provide clear status updates.
Escalate unresolved issues to the next level of support while documenting troubleshooting steps and relevant details.
Document incidents, requests, and resolutions accurately in tickets; follow up to confirm resolution.
Provide accurate information on IT products and services.
Share customer feedback and identify trends; suggest improvements to processes, knowledge articles, and procedures.
Maintain professionalism and strong customer service in an office environment.
Travel to client locations as needed if have skill set

Qualification/Requirements:

Knowledge of computers and networking.
Ability to build and repair computers.
Proven ability to provide clear and concise customer service to clients verbally and electronically.
Valid Drivers License as may need to drive to client locations.
Client onboarding experience is a plus, but not required.
Understanding of Microsoft Operating Systems, Office 365, and other software skills.
Any IT Experience is desirable including working on friends and family’s computers.
Formal IT training is desirable but not required – College, Certifications etc.

Some of the excellent benefits you will receive:

Competitive Base Salary (DOE)
Medical, Dental, Vision Insurance available
Retirement Plan with a Company Match after one year of employment
Flexible Work Hours
Remote-work friendly environment
Dog friendly office environment

Note: All employees are subject to a Criminal Background Check. Univision also employs a pre-employment screening process that you will be required to complete if offered a position.

We are interested in every qualified candidate who is eligible to work in the United States, however, we are unable to accommodate scholastic or employment visas currently.

Quick Apply

Refine Your Search

customer service technician jobs in missoula, mt

IT Support Technician

Service & Delivery Technician III

Compounding Pharmacy Technician

Auto Body Technician

Maintenance Technician

Heavy Duty Truck and Trailer Technician

Service Technician

Automotive Service Technician – A Level / Master Technician

Medical Laboratory Technician

Water Mitigation Technician

Associate EEG Technician

Associate EEG Technician

Contents Technician

Associate EEG Technician

Experienced Veterinary Technician

Associate EEG Technician

Pharmacy Technician

Fuel Desk Customer Service Associate – Overnights & Weekends

Associate Sterile Processing Technician - General Surgery

Experienced Veterinary Technician

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