Top 379 Call center Jobs in Missouri

Government Survey Interviewer
Noor WFS —Kansas City, MO
- $20.53 an hour
- Spanish
- BLS Certification
- English
- Paid training
- Commuter assistance
Quick Apply
Call Center Supervisor
Sound Health Services, MSO —St. Louis, MO
- From $60,000 a year
- Full-time
- Background check
- Mid-level
- Supervising experience
- Health savings account
- Health insurance
Quick Apply
1d
Customer Service/ Dispatch
Consulting Logistics LLC —Excelsior Springs, MO
- $689.29 - $830.11 a week
- Full-time
- Computer literacy
- Office
- Data entry
- Health insurance
- Dental insurance
Quick Apply
5d
Dispatcher
TForce Logistics —St. Louis, MO
- From $20 an hour
- Full-time
- Computer literacy
- Mid-level
- US work authorization
- Health savings account
- Health insurance
Quick Apply
14d
Receptionist / Customer Service
Happys Appliances & Mattresses —O'Fallon, MO
- $15 - $20 an hour
- Full-time
- Office
- Administrative experience
- Computer skills
Quick Apply
Customer Service Representative
Optum —Maryland Heights, MO
- $16 - $29 an hour
- 8 hour shift
- Remote
- 18 years or older
- Spanish
- Computer literacy
- On-the-job training
17h
Customer Care Representative - WFH Missouri
Medical Transportation Management (MTM, Inc.) —Missouri
- $15.75 an hour
- Full-time
- Remote
- Computer literacy
- Typing
- Entry level
- Wellness program
- Continuing education credits
Quick Apply
Work from Home Inbound Customer Service (State of Missouri)
Colony Brands, Inc. —Missouri
- Temporary
- Remote
- Computer literacy
- Typing
- Entry level
- Paid training
- Paid holidays
Call Center Associate- Life Insurance
Accenture —St. Louis, MO
- $20.10 - $40.53 an hour
- Full-time
- Hybrid work
- Spanish
- English
- US work authorization
- Paid holidays
- Disability insurance
8d
Customer Service/Call Center Reps
Account Resolution Corporation —Chesterfield, MO
- $17 - $20 an hour
- Full-time
- In-person
- Entry level
- Paid training
- Health insurance
Quick Apply
2d
Wellness Coordinator
Optum —Kansas City, MO
- $18 - $32 an hour
- Full-time
- Remote
- Addiction Medicine
- Computer literacy
- Pass drug screening
- AD&D insurance
- Employee stock purchase plan
8d
Technical Support Representative
CVS Health —Missouri
- $17.00 - $34.15 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Entry level
- Health insurance
- Dental insurance
18h
Patient Scheduling Call Center Agent - PART TIME
Physician Practice Support Center —Columbia, MO
- Part-time
- Remote
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Medical Debt Collections Call Center Agent
Belton Regional Medical Center —Belton, MO
- Full-time
- Remote
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
7d
Inbound Sales Representative (Remote/Central Time)
A Place for Mom —Kansas City, MO
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Customer Operations Specialist- Call Center - Temporary
Maritz Inc. —Fenton, MO
- Part-time
- Remote
- Computer literacy
- Writing skills
- High school diploma or GED
- Paid parental leave
- Paid holidays
13h
Call Center Representative
Senior Health Solutions —Saint Charles, MO
- $75,000 - $100,000 a year
- Full-time
- Spanish
- Computer literacy
- English
- Paid training
- Health insurance
Quick Apply
13d
HR Contact Center Representative - REMOTE
Ryder System —Jefferson City, MO
- $18 - $20 an hour
- Full-time
- Remote
- Spanish
- Salesforce
- High school diploma or GED
- Disability insurance
- Health insurance
2d
Call Center Representative (Telecom)
SSM Health —Bridgeton, MO
- Part-time
- Hospital
- No experience needed
- High school diploma or GED
- Paid parental leave
- Health insurance
Care Specialist I (Springfield, MO/Hybrid 4 days remote, 1 day in office)
FreedomCare —Springfield, MO
- $20 - $23 an hour
- Call employer
- Hybrid work
- Spanish
- Computer literacy
- 3 years
- Health insurance
- Dental insurance
Quick Apply

I want to receive the latest job alert for call center in missouri

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

call center jobs near missouri

Call Center Supervisor jobs in St. Louis, MO

Customer Service Representative jobs in O'Fallon, MO

Dispatcher jobs in St. Louis, MO

Customer Support Representative jobs in Jefferson City, MO

Call Center Representative jobs in St. Louis, MO

Data Collector jobs in Kansas City, MO

Call Center Representative jobs in Columbia, MO

Wellness Coordinator jobs in Kansas City, MO

Call Center Representative jobs in Saint Charles, MO

Call Center Representative jobs in Jefferson City, MO

Call Center Representative jobs in Chesterfield, MO

Care Specialist jobs in Springfield, MO

Inbound Sales Representative jobs in Kansas City, MO

Customer Service Representative jobs in Maryland Heights, MO

Inbound Customer Service Representative jobs in Missouri

Vanderbilt Medical Center Remote jobs in Remote

Call Center Supervisor jobs in Indianapolis, IN

Call Center Supervisor jobs in San Antonio, TX

Call Center jobs in Gainesville, FL

Call Center Supervisor jobs in Providence, RI

Government Survey Interviewer

Noor WFS
Kansas City, MO

Quick Apply

Job Details

$20.53 an hour

Benefits

Paid training
Commuter assistance
Paid holidays
Health insurance
On-the-job training
Opportunities for advancement

Qualifications

Confidential information handling
Phone communication
Professional ethics
BLS Certification
Research
Microsoft Office
Quality data entry
Customer data entry

Full Job Description

On behalf of our client, Noor Workforce Solutions is currently seeking Data Collection Representatives to collect data onsite at a local call center. In this role, you will serve as a foundational member of our data collection team for the Current Employment Statistics (CES) program, a critical federal research project conducted on behalf of the U.S. Bureau of Labor Statistics (BLS) that produces detailed industry estimates of nonfarm employment, hours, and earnings of workers on payrolls. In this role, you will conduct structured telephone interviews with companies across the country, collecting data for the nation to produce estimates for all 50 States, the District of Columbia, Puerto Rico, the Virgin Islands, and about 450 metropolitan areas and divisions. Each month, CES surveys approximately 119,000 businesses and government agencies, representing approximately 629,000 individual worksites. Data are available for all 50 states, the District of Columbia, Puerto Rico, the Virgin Islands, and over 400 metropolitan areas and divisions. There are over 200 special derivative series, such as indices of aggregate hours and constant dollar earnings.

This position is not remote and will be onsite in Kansas City, MO.

This position is covered under the McNamara-O'Hara Service Contract Act (SCA). Pay rates are established by the applicable U.S. Department of Labor Wage Determination for this contract and vary based on job classification and work location. All employees are entitled to the prevailing wage and fringe benefit rates as outlined in the applicable Wage Determination. The SCA pay rate for Data Collection Representative in Kansas City, MO is $20.53 + the Health and Welfare stipend.

Position Requirements

*
Completion of requisite BLS training and certifications

*
US citizenship

*
Successful completion of US Federal background and security checks

*
A strong commitment to confidentiality and adherence to data protection protocols

*
Ability to work required hours

*
Must be tech savvy and able to navigate between multiple systems

*
Regular, predictable attendance

What You’ll Do

*
Enroll companies into the CES survey through professional telephone outreach

*
Follow all BLS protocols and confidentiality requirements

*
Conduct Outbound calls to businesses to collect data

*
Conduct telephone interviews using CATI (Computer-Assisted Telephone Interviewing) systems

*
Use internet research skills to locate and verify respondent information

*
Process confidential data records obtained through telephone interviews

*
Perform edits and screening in accordance with established DCC center standards

*
Follow procedures for transitioning respondents to alternate collection methods after the initial CATI collection period

*
Review error messages and correct data where applicable

*
Answer incoming calls and emails from respondents, providing prompt and courteous service

*
Perform non-response prompting calls to encourage survey participation

*
Perform edit reconciliation of self-reported data

*
Maintain accurate and detailed case notes for all interactions

*
Meet established productivity and quality metrics

*
Participate in ongoing training to improve skills and knowledge

*
Work collaboratively with team members and supervisors

*
Behave in a manner that displays professionalism and integrity at all times

Minimum Qualifications

*
High School diploma or equivalent; OR one year of relevant experience in customer service or data collection

*
Two years of experience using MS Office or equivalent software suite

*
Experience using the internet for research and information gathering

*
Strong verbal communication skills with a professional phone manner

*
Data entry skills with attention to accuracy

*
Ability to follow detailed procedures and protocols

*
Customer service orientation with patience and courtesy

*
Ability to work in a structured environment with established metrics

*
Basic problem-solving skills

*
Ability to maintain confidentiality of sensitive information

*
Team player with positive attitude

*
Willingness to learn and adapt to new procedures

*
High values and integrity

Preferred Qualifications

*
Some college coursework or vocational training

*
1+ years of experience in telephone customer service or telemarketing

*
Experience with data collection or survey administration

*
Familiarity with CATI systems or similar software

*
Experience working in a call center environment

*
Bilingual capabilities (Spanish/English)

*
Experience with government or business-to-business communications

*
Knowledge of basic data quality principles

*
Experience working with productivity metrics

Why Join Us

*
Competitive pay determined by the Service Contract Act (SCA) Wage Determination

*
Health benefits eligibility

*
Paid federal holidays

*
Vacation eligibility after one year of continuous service

*
Pre-tax commuter benefit deduction

*
Comprehensive paid training

*
Clear advancement opportunities to Interviewer 2 and beyond for dedicated performers.

*
Extensive on-the-job training and support to help you succeed in your role.

Physical Requirements:

The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

*
Ability to sit for extended periods while conducting interviews

*
Clear speaking voice and good hearing for telephone work

*
Manual dexterity for computer work and data entry

Equal Employment Opportunity Policy

Noor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Quick Apply

Refine Your Search

call center jobs in missouri

Government Survey Interviewer

Call Center Supervisor

Customer Service/ Dispatch

Dispatcher

Receptionist / Customer Service

Customer Service Representative

Customer Care Representative - WFH Missouri

Work from Home Inbound Customer Service (State of Missouri)

Call Center Associate- Life Insurance

Customer Service/Call Center Reps

Wellness Coordinator

Technical Support Representative

Patient Scheduling Call Center Agent - PART TIME

Medical Debt Collections Call Center Agent

Inbound Sales Representative (Remote/Central Time)

Customer Operations Specialist- Call Center - Temporary

Call Center Representative

HR Contact Center Representative - REMOTE

Call Center Representative (Telecom)

Care Specialist I (Springfield, MO/Hybrid 4 days remote, 1 day in office)

I want to receive the latest job alert for call center in missouri

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected