Top 117 Guest relations Jobs in Montana

Guest Relations Coordinator - Private Homes
One&Only Moonlight Basin —Big Sky, MT
- Computer literacy
- English
- Mid-level
- Health savings account
- Paid holidays
Guest Relations Coordinator
One&Only Moonlight Basin —Big Sky, MT
- Computer literacy
- Mid-level
- Microsoft Office
- Health savings account
- Paid holidays
Front Desk Agent/Concierge
Hotel Finlen —Butte, MT
- Part-time
- In person
- Background check
- Microsoft Outlook
- Computer literacy
- Paid time off
Quick Apply
Part-Time Night Auditor
Super 8 —Dillon, MT
- $14 - $16 an hour
- Part-time
- Bilingual
- In-person
- Entry level
- Employee discount
Quick Apply
1d
Finance Manager - Mercedes Benz of Billings, MT
Ed Morse Automotive Group —Billings, MT
- Full-time
- Dealership
- Pass drug screening
- Mid-level
- Wellness program
- Paid holidays
Host
HuHot Mongolian Grill - Kalispell —Kalispell, MT
- From $17 an hour
- Part-time
- Experience working with individuals with disabilities
- Fair chance
- In-person
- Health insurance
- Dental insurance
Quick Apply
Breakfast Attendant-TEMPORARY
BW Capital Helena —Helena, MT
- $15.50 - $16.50 an hour
- Temporary
- English
- Hotel
- In-person
- Employee discount
- Flexible schedule
Quick Apply
Activity Coordinator
St. John's United —Billings, MT
- Part-time
- Clean driving record
- Current TB test
- Ability to walk for extended periods
Quick Apply
Assistant Front Office Manager
D.C. Global Talent Inc. —Big Sky, MT
- $70,000 a year
- Full-time
- English
- Mid-level
- Leadership
- Dental insurance
- Paid time off
Quick Apply
Assistant Manager, Front Office
One&Only Moonlight Basin —Big Sky, MT
- English
- Mid-level
- Ability to lift 50 pounds
- Health savings account
- Paid holidays
Connectivity Agent (Concierge)
One&Only Moonlight Basin —Big Sky, MT
- Weekends as needed
- Mid-level
- Microsoft Office
- Ability to lift 50 pounds
- Health savings account
- Paid holidays
Guest Relations Agent
Montage International —Big Sky, MT
- Weekends as needed
- Microsoft Outlook
- Mid-level
- 2 years
Sales Associate / Design Consultant – Full Time
Arhaus LLC —Bozeman, MT
- Weekends as needed
- Communication skills
- Entry level
- Time management
- Paid holidays
- Health insurance
Quick Apply
Assistant Property Manager Winter '26 - '27
YELLOWSTONE CLUB —Big Sky, MT
- Weekends as needed
- Computer literacy
- Basic math
- Residential
- 401(k)
- 401(k) matching
Director, Hotel Operations
Pursuit Collection —Columbia Falls, MT
- Online Application
- Hotel
- Ability to lift 50 pounds
- Driver's License
Counsellor, Kids Only
One&Only Moonlight Basin —Big Sky, MT
- Full-time
- CPR Certification
- Ability to lift 50 pounds
- First Aid Certification
- Health savings account
- Paid holidays
F&B Assistant Manager
The Ranch at Rock Creek —Philipsburg, MT
- Full-time
- Bar
- Microsoft Excel
- Microsoft Outlook
4d
Director of Spa - EC
Montage International —Big Sky, MT
- Online Application
- Inventory management
- 5 years
- High school diploma or GED
Front Desk Agent
FIREBRAND —Whitefish, MT
- $20 an hour
- Weekends as needed
- Sales
- Computer literacy
- Computer skills
- Paid holidays
- Paid time off
Quick Apply
Assistant Director of People
Montage International —Big Sky, MT
- Online Application
- Microsoft Outlook
- Writing skills
- Mid-level
3d

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Guest Relations Coordinator - Private Homes

One&Only Moonlight Basin -
Big Sky, MT

Apply Now

Job Details

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Gym membership
Life insurance

Qualifications

English
Microsoft Office
Guest services software
OPERA

Full Job Description

Guest Relations Coordinator - Private Homes
(16119)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

Job Summary

Private Homes Host (Guest Experience) is responsible for managing in house and post-stay stages of the Residents. Ensure homeowners receive personalized service from the hotel, and that all guests’ expectations are met, and exceeded, throughout their stay at the resort. Be familiar with all resort and Private Homes standards, policies and procedures to ensure daily operations are run effectively and efficiently. Be familiar with all the resort facilities, restaurants, local attractions and other points of interest, to be able to promote and answer all enquiries concerning services and highly diversified queries from guests.

Key Duties and Responsibilities

Maintain a positive and motivated attitude and exercise self-control.
Encourage and build mutual trust, respect, and cooperation among team members.
Demonstrate appropriate behaviour.
Maintain grooming standards.
Cooperate with other hotel departments to make sure the work is planned and organized efficiently.
Provide information to co-workers by telephone, in written form, e-mail, or in person.
Ensure a high level of cleaning is always maintained within your own work area.
To undertake any reasonable tasks and secondary duties as assigned.
Provide services which blows away for customer satisfaction and retention.
Maintain high visibility in public areas.
Establish a positive relationship with guests while maintaining a professional and attentive manner.
Provide immediate assistance to Homeowners as requested and anticipate their needs when possible.
Responsible for all in-house or vacant homeowner requests and ensuring their needs are met.
Interact with homeowners on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
Participate, as needed, in the investigation of employee and guest accidents.
Making sure all homeowner complaints are followed up on.
Record homeowner issues in the guest response tracking system.
Seek opportunities to improve client service based on five pillars.
Maintain a high level of product & service knowledge to explain and cross-sell services and facilities to our clients and potential guests.
Ensure the quality, standards and meeting the expectations of the homeowners daily.
Follow LQA Standards related to responsibilities.
Ensure compliance with all policies, standards, and procedures.
Participate in the discussion of the work that affects the Host team.
Be fully familiar with the home types, floorplans, amenities, and locations.
Responsible for pre-arrival communication and trip planning with homeowners
Responsible for the coordination, organization and delivery of a warm welcome and fond farewell for the individual homeowners
Communicate homeowner arrivals, preferences and needs to all appropriate departments daily.
Collect homeowner preferences during their stay.
Adapt to rotate within the different sub departments of the Rooms Division or any other department of the hotel as assigned.
Promote activities and facilities of the resort with the intention of converting bookings.
Be aware of all Group Events, VIP guests that are in-house and of their movements.
Personal check of room readiness & amenities delivery before arrival of all homeowners
Ensure all homeowner needs are met throughout their stay.
Assist with any other duties as assigned.
Understand and implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
Understand and comply with security, health and safety policies and procedures pf the hotel.
Assist with homeowner transportation around resort, as needed, utilizing provided work vehicle.

Education & Experience Requirements

Must be computer literate, knowledge of MS Office, Excel and Opera is essential.
Must be able to work well under pressure and be able to multi-task.
Has the ability to satisfactorily communicate in English with guests, co-workers, and management.
Business or Management qualifications are desirable.

Benefits

Medical insurance - 80% of premium paid by employer
Health Savings Account with $50 employer contribution per pay period
Dental, vision & life insurance - 100% of premium paid by employer
5 weeks of PTO (Paid Time Off)
8 paid holidays
Uniform provided & complimentary laundering
Complimentary transportation to/from resort
Complimentary meal per shift
Subsidized housing based on availability
Discounts at F&B outlets on property
14 nights per year at $100/night* at Kerzner Properties worldwide
Winter season includes complimentary ski pass to Big Sky Resort based on availability OR $225 reimbursement towards gym membership

Physical Requirements

The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation. Physical requirements include, but are not limited to:

Standing, walking, stooping, kneeling, and bending in an operational environment for extended periods

Frequent bending, twisting, stooping, reaching, and pulling

Lifting and carrying of loads weighing up to 50 pounds

Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

Apply Now

Refine Your Search

guest relations jobs in montana

Guest Relations Coordinator - Private Homes

Guest Relations Coordinator

Front Desk Agent/Concierge

Part-Time Night Auditor

Finance Manager - Mercedes Benz of Billings, MT

Host

Breakfast Attendant-TEMPORARY

Activity Coordinator

Assistant Front Office Manager

Assistant Manager, Front Office

Connectivity Agent (Concierge)

Guest Relations Agent

Sales Associate / Design Consultant – Full Time

Assistant Property Manager Winter '26 - '27

Director, Hotel Operations

Counsellor, Kids Only

F&B Assistant Manager

Director of Spa - EC

Front Desk Agent

Assistant Director of People

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