Top 29 Guest services receptionist Jobs in Monterey, Ca

Front Desk Receptionist
Best Western Pacific Grove —Pacific Grove, CA
- $20 - $26 an hour
- Weekends as needed
- Microsoft Excel
- No background check
- Computer literacy
Quick Apply
Front Desk Associate
Institute of Machine Tool Technology —Nashua, CA
- $18 - $20 an hour
- Weekends as needed
- Bilingual
- Classroom
- Microsoft Excel
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15h
Front Desk Agent
Hidden Valley Inn —Carmel Valley, CA
- $19 - $20 an hour
- Full-time
- Hotel
- Driver's License
- In-person
- Disability insurance
- Paid time off
Quick Apply
8h
Front Desk Agent, Full-time, Monterey Plaza Hotel & Spa
Monterey Plaza Hotel & Spa —Monterey, CA
- $21.50 - $24.90 an hour
- Full-time
- Writing skills
- Hotel
- High school diploma or GED
Quick Apply
Hotel Front Desk Agent + Bar - NEW HOTEL OPENING | September 2026
Heron's Lodge —Carmel-by-the-Sea, CA
- $20 - $21 an hour
- Part-time
- Serving
- Microsoft Outlook
- Computer literacy
Quick Apply
2d
Front Desk Agent
Holiday Inn Express Monterey Bay - Seaside —Seaside, CA
- $18 - $19 an hour
- Part-time
- Background check
- Hotel
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Receptionist - Temporary
Edges Electrical Group —Salinas, CA
- $19.00 - $25.70 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
3d
Front Desk Agent
Holiday Inn Express and Suites —Marina, CA
- $18 - $20 an hour
- Part-time
- Writing skills
- Basic math
- Hotel
- 401(k)
- Employee assistance program
Quick Apply
9d
Guest Services Receptionist
Spa on the Plaza —Monterey, CA
- From $16.50 an hour
- Temporary
- Hotel
- Administrative experience
- In-person
- Employee discount
- Flexible schedule
Quick Apply
10d
Front Desk Associate
Gold's Gym - High Note, LLC —Monterey, CA
- $17 an hour
- Part-time
- Entry level
- Employee discount
Quick Apply
Front Desk Receptionist
Surestay Best Western —Seaside, CA
- $17.25 an hour
- Part-time
- Customer service
- Hotel
- High school diploma or GED
- Paid time off
- On-the-job training
Quick Apply
Spa Front Desk Clerk (Full Time)
Pebble Beach —Pebble Beach, CA
- $17.90 an hour
- Full-time
- Basic math
- Accounting
- Computer skills
- Health insurance
- Dental insurance
9d
Fitness Front Desk Clerk (Full Time)
Pebble Beach —Pebble Beach, CA
- $19.90 an hour
- Weekends as needed
- Serving
- Entry level
- Resort
- Health insurance
- Dental insurance
14d
Concierge
Bernardus Lodge and Spa —Carmel Valley, CA
- $22 an hour
- Full-time
- Ability to walk for extended periods
- English
- Mid-level
Quick Apply
Front Office-Agent
Bernardus Lodge and Spa —Carmel Valley, CA
- $22.66 an hour
- Microsoft Outlook
- Ability to walk for extended periods
- Computer literacy
Quick Apply
Front Desk Agent | Le Petit Pali 8th Ave
Palisociety —Carmel-by-the-Sea, CA
- $22 - $23 an hour
- Weekends as needed
- Basic math
- English
- Residential
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent - Big Sur
Guest Services, Inc. —Big Sur, CA
- $16.90 an hour
- Full-time
- Computer literacy
- English
- Ability to climb stairs
Fitness Front Desk Clerk (On Call)
Pebble Beach —Pebble Beach, CA
- $19.90 an hour
- Weekends as needed
- Driver's License
- Organizational skills
- 1 year
- Health insurance
- Dental insurance
Front Desk
Watsonville Hampton —Watsonville, CA
- Part-time
- Computer literacy
- Basic math
- Hotel
Front Desk Agent
Seascape Beach Resort —Aptos, CA
- $18 - $20 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply

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guest services receptionist jobs near monterey, ca

Front Desk Receptionist

Best Western Pacific Grove
Pacific Grove, CA

Quick Apply

Job Details

Full-time
$20 - $26 an hour

Qualifications

Computer operation
Microsoft Excel
Phone communication
English
Microsoft Office
Conflict management
QuickBooks
Productivity software
Phone etiquette
Team motivation (leadership skill)
Client interaction via phone calls

Full Job Description

Front Desk Representative ( Full time) – Pacific Grove, CA Hotel

HIGHER PAY RANGE IS FOR EXPERIENCED HOTEL APPLICANTS ONLY!

Front Desk Agent Pacific Grove Hotel

Unique hotel nestled in the hidden gem of Pacific Grove is seeking a front desk representative to add to our team! Our ideal candidate will possess good interpersonal skills, be resourceful in finding solutions, independent, and responsible. We strive to offer a quaint and peaceful environment for both our guest and employees. This is a full time position. preferred.

SUMMARY: The Front Desk Representative is primarily responsible for handling all guest interactions and going above and beyond to exceed guest requests. They will be the first point of contact for guests and is responsible for creating an excellent first impression.
The Front Desk/Guest Service Agent shall strive to provide exceptional service to both internal and external guests at all times.

ESSENTIAL JOB FUNCTIONS:

Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Maintain complete knowledge at all times of:
-all hotel features/services, hours of operation.- all room types, numbers, layout, decor, appointments and location.-all room rates, special packages and promotions.-daily house count and expected arrivals/departures.-room availability status for any given day.-scheduled in-house group activities, locations and times.-all hotel and departmental policies and procedures.
Access all functions of the computer system.
Ensure that current information on rates, packages and promotions is available at the Front Desk.
Inspect, plan and ensure that all materials and equipment are in complete readiness for service.
Monitor the hotel front entrance and resolve any congested situations.
Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.
Monitor communication logs and ensure that guest requests are followed up within specified minutes determined by property guidelines.
Maintain a neat and presentable front desk area.
Monitor guest mail and ensure that it is processed according to procedures.
Monitor and ensure that express check-outs are processed through the system.
Observe guest reactions and confer frequently with staff to ensure guest satisfaction.
Assist guests with reports of lost/stolen articles, following hotel policy.
Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations.
Contact newly registered guests within specified minutes determined by property guidelines after check-in to establish guest satisfaction; resolve any dissatisfaction immediately. Document each call according to procedures.
Ensure security of guest rooms.

JOB REQUIREMENTS:

Must have excellent phone etiquette
Must be able to read, write and speak English
Must have strong computer skills
Must have strong working knowledge of Microsoft Office programs
Must be able to work well under pressure
Must be able to accurately follow instructions, both verbally and written
Must be highly detailed orientated
Must be able to work in a fast-paced environment
Must have excellent listening skills
Must possesses excellent communication skills
Must be professional in appearance and demeanor
Must always ensure a teamwork environment
Ability to work a flexible schedule that may include evenings, weekends and holidays
Must have the ability to deal effectively and interact well with the guests and associates
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Must have a passion for creating an exceptional experience for all guests
Must have excellent guest and associate relations skills. Skilled in problem solving by identifying the problem and working through it.
Possess strong leadership, motivational, organizational and verbal communication skills.
Must be a United States citizen or possess a valid work permit

This job description in no way states or implies that these are the only duties to be performed by this employee. They will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

guest services receptionist jobs in monterey, ca

Front Desk Receptionist

Front Desk Associate

Front Desk Agent

Front Desk Agent, Full-time, Monterey Plaza Hotel & Spa

Hotel Front Desk Agent + Bar - NEW HOTEL OPENING | September 2026

Front Desk Agent

Receptionist - Temporary

Front Desk Agent

Guest Services Receptionist

Front Desk Associate

Front Desk Receptionist

Spa Front Desk Clerk (Full Time)

Fitness Front Desk Clerk (Full Time)

Concierge

Front Office-Agent

Front Desk Agent | Le Petit Pali 8th Ave

Front Desk Agent - Big Sur

Fitness Front Desk Clerk (On Call)

Front Desk

Front Desk Agent

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