Top 48 Call center Jobs in Monticello, Mn

RMS Call Center Agent
Pelican Products, Inc. —Maple Grove, MN
- Full-time
- Spanish
- English
- Organizational skills
- Wellness program
- Paid holidays
Quick Apply
Customer Service Rep
nVent —Anoka, MN
- $23.90 - $44.40 an hour
- Full-time
- Hybrid work
- Research
- Mid-level
- Product management
- Employee stock purchase plan
- Disability insurance
3d
Medical Receptionist
Park Nicollet Clinics —Maple Grove, MN
- $20.13 - $30.19 an hour
- Full-time
- Clinic
- Ability to sit for extended periods
- Typing
- Health insurance
- Dental insurance
3d
Associate Customer Service Specialist
Connexus Energy —Ramsey, MN
- $20.78 - $23.37 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Computer literacy
- Health savings account
- Paid holidays
3d
Optical Call Center Representative - (Ramsey, MN)
Hoya Vision Care —Ramsey, MN
- $20 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Member Care Center Representative
TopLine Financial Credit Union —Maple Grove, MN
- $21.31 - $26.63 an hour
- Online Application
- Writing skills
- High school diploma or GED
- Math
- Paid holidays
- Disability insurance
Quick Apply
Alarm Dispatcher / Call Center Specialist
WH International Response Center —Rockford, MN
- $20 an hour
- Weekends as needed
- High school diploma or GED
- Entry level
- Health savings account
- Paid holidays
Quick Apply
10d
PhotoCake Call Center Representative
DECOPAC INC. —Anoka, MN
- $18 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Mid-level
- Work from home
Quick Apply
Representative - Customer Service (Order Clerk)
Walman —Brooklyn Park, MN
- $17.99 - $24.91 an hour
- Full-time
- Hospitality
- HIPAA
- High school diploma or GED
- Health insurance
- Paid time off
13h
Remote Telemarketers/Sales Reps - Contractor Ad Sales Opportunity
Terraboost Media —Maple Grove, MN
- $800 - $1,500 per sale
- Choose your own hours
- Remote
- Mid-level
Quick Apply
State Prog Admin Sr - Central Pre-Admissions Coordinator & Placement Strategist
State of Minnesota - Direct Care and Treatment —Anoka, MN
- $28.75 - $42.16 an hour
- Online Application
- Hybrid work
- Nursing
- Current TB test
- Residential
- Paid parental leave
- Paid holidays
6d
Inside Insurance Sales Representative
Capstone Insurance Group —Champlin, MN
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- Background check
- High school diploma or GED
- US work authorization
- Paid training
- Paid time off
Quick Apply
Certified Pharmacy Technician Fulfillment Center
Walgreens —Brooklyn Park, MN
- $18.85 - $25.15 an hour
- 18 years or older
- Computer literacy
- HIPAA

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RMS Call Center Agent

Pelican Products, Inc. -
Maple Grove, MN

Quick Apply

Job Details

Full-time

Benefits

Wellness program
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Referral program

Qualifications

Spanish
Customer communication
Customer returns handling
Spreadsheets
English
Productivity software

Full Job Description

We're Hiring: RMS Call Center Agent
Location: Maple Grove, MN
Company: Peli BioThermal

About Us:
Peli BioThermal Ltd. offers the widest range of temperature-controlled packaging and service solutions to the global life sciences industry. The company is the recipient of two Queen’s Awards for Enterprise: International Trade in 2018 and Innovation in 2017. The company’s products ensure that delicate biological materials arrive intact and effective, despite exterior environments. Peli BioThermal is dedicated to developing innovative products designed to fulfil the complex needs of the global life sciences industry. The company’s customers benefit from its extensive expertise in ensuring that temperature stability is maintained throughout the distribution chain. The company also offers a complete portfolio of services and software to support end-to-end temperature-controlled packaging asset management. For more information, visit pelibiothermal.com. All trademarks are registered and/or unregistered trademarks of Peli BioThermal Ltd., its parent, subsidiaries and/or affiliates.

What You'll Do:
As an RMS Call Center Agent, you will support our reusable packaging return program by proactively engaging customers and ensuring the timely return of packaging assets. This role is critical to maintaining customer satisfaction, operational efficiency, and supporting the company’s sustainability initiatives.

Initiate outbound calls to customers to coordinate the return of reusable packaging assets.
Provide customers with clear instructions regarding return procedures and resolve questions or concerns.
Update customer records and return statuses accurately within company systems.
Coordinate packaging returns by scheduling pickups, issuing return labels, and working closely with logistics teams.
Educate customers on the environmental benefits and importance of participating in the reusable packaging program.
Meet or exceed established performance metrics, including call volume, customer satisfaction, and return completion rates.
Collaborate with internal teams to improve processes and enhance the customer experience.
Adhere to company policies, procedures, and safety guidelines.
Perform additional duties as assigned.

What We're Looking For:

1-3 years of call center or customer service experience.
Bilingual in English and Spanish required.
Strong customer service and relationship-building skills.
Excellent verbal and written communication abilities.
Proficiency in Microsoft Office applications, including Excel.
Strong attention to detail and organizational skills.
Ability to work effectively in a fast-paced environment.
Experience working with customer databases or CRM systems is preferred.
Ability to work independently while contributing to a team environment.

What's In It For You:
Join a company that values innovation, sustainability, and employee development. At Peli BioThermal, you'll have the opportunity to make a meaningful impact while supporting customers around the globe.

Competitive compensation package.
Comprehensive medical, dental, and vision benefits.
401(k) with company match.
Paid Time Off and company holidays.
Employee Assistance Program.
Global Mental Wellness Program.
Employee Recognition Programs.
Employee Referral Program.
Opportunities for career growth and professional development.
Employee discounts on Pelican Products and branded merchandise.
Collaborative and inclusive work environment.
And more...

How to Apply:
Submit your resume and tell us why you'd be a great fit for the role. We look forward to hearing from you!
Peli BioThermal LTD. is an Equal Employment Opportunity/Affirmative Action employer.
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Compensation & Benefits:
Our compensation reflects the cost of labor across several U.S. geographic markets. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The annual U.S. pay range for this position is listed below. Pay within this range varies by work location and may also depend on your qualifications, job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. We also offer a comprehensive package of benefits, including paid time off, 10 paid holidays per year, medical/dental/vision insurance, company-paid life and disability plans, and matching 401k to eligible employees.
Pelican Products, Inc. is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Quick Apply

Refine Your Search

call center jobs in monticello, mn

RMS Call Center Agent

Customer Service Rep

Medical Receptionist

Associate Customer Service Specialist

Optical Call Center Representative - (Ramsey, MN)

Member Care Center Representative

Alarm Dispatcher / Call Center Specialist

PhotoCake Call Center Representative

Representative - Customer Service (Order Clerk)

Remote Telemarketers/Sales Reps - Contractor Ad Sales Opportunity

State Prog Admin Sr - Central Pre-Admissions Coordinator & Placement Strategist

Inside Insurance Sales Representative

Certified Pharmacy Technician Fulfillment Center

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