Top 276 Front desk agent Jobs in Mount Holly Nc

Guest Service Representative - Hampton Inn
Strand Hospitality Services —Belmont, NC
- $14 - $16 an hour
- Full-time
- Hotel
- Children
- Communication skills
- AD&D insurance
- Health insurance
Quick Apply
Front Desk Coordinator
Harmony Medical Spa / Internal Medicine Associates of Gastonia —Gastonia, NC
- $20 - $22 an hour
- Full-time
- Internal Medicine
- Organizational skills
- In-person
- Health savings account
- Health insurance
Quick Apply
Guest Services Representative
CaroMont Health —Gastonia, NC
- Computer literacy
- Windows
- High school diploma or GED
Front Desk Receptionist
Blue Sky MD —Charlotte, NC
- From $20 an hour
- Full-time
- Urgent Care
- Mid-level
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
21h
Dental Front Desk with Phlebotomy experience!
Healthy Dental Alternatives —Charlotte, NC
- $24 an hour
- Full-time
- Bilingual
- Dental office
- Microsoft Excel
- Continuing education credits
- Employee discount
Quick Apply
Front Office Coordinator
Mcleod Centers for Wellbeing —Gastonia, NC
- $17 - $18 an hour
- Full-time
- Bilingual
- HIPAA
- Administrative experience
- Paid jury duty
- Paid holidays
Quick Apply
Front Desk Agent - The Westin Charlotte - $19.63/hr.
Marriott International, Inc —Charlotte, NC
- $19.63 an hour
- Full-time
7d
Part Time Front Desk Agent/ Guest Services Rep
Holiday Inn Express & Suites Arpt-Belmont —Belmont, NC
- $13 - $16 an hour
- Part-time
- Hotel
- High school diploma or GED
- Accounting
- AD&D insurance
- Disability insurance
Night Auditor - Home2 Suites
Strand Hospitality Services —Belmont, NC
- $16 - $17 an hour
- Full-time
- Basic math
- Hotel
- Children
- AD&D insurance
- Health insurance
Quick Apply
Evening Concierge (Mon - Fri, 3-11PM)
Bozzuto —Charlotte, NC
- $20 - $22 an hour
- Monday to Friday
- Writing skills
- Mid-level
- Residential
- Paid holidays
- Health insurance
Front Desk
Oblinger Family Dentistry —Mount Holly, NC
- $18 - $20 an hour
- Full-time
- Dental office
- Mid-level
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
1d
Front Desk Agent/ Guest Services Rep
Holiday Inn Express & Suites Arpt-Belmont —Belmont, NC
- $13 - $16 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Accounting
- AD&D insurance
- Disability insurance
2d
Front Desk Agent
Axisholdings Corp —Charlotte, NC
- $23 - $28 an hour
- Weekends as needed
- Computer literacy
- Administrative experience
- In-person
- Paid training
- Health insurance
Quick Apply
12d
Front Desk Receptionist
Catawba Heights Animal Hospital —Belmont, NC
- $14 - $17 an hour
- Part-time
- Computer literacy
- Ability to lift 50 pounds
- Ability to sit for extended periods
- Employee discount
Quick Apply
2d
Guest Service Agent
Home2 Suites by Hilton —Charlotte, NC
- $16 - $18 an hour
- Part-time
- No education required
- Sanitation
- Research
Quick Apply
Front Desk Administrator
Colquimica Adhesives, Inc —Charlotte, NC
- $20 - $22 an hour
- Part-time
- Mid-level
- Office
- Administrative experience
Quick Apply
6d
Patient Representative (Front Desk)- Reserved Staffing- Huntersville
CHARLOTTE EYE EAR NOSE AND THROAT ASSOCIATES PA —Huntersville, NC
- Monday to Friday
- Clean driving record
- High school diploma or GED
- Clinic
3d
Front Desk Expert
Marriott International, Inc —Charlotte, NC
- $19.63 - $20.81 an hour
- Part-time
- Free parking
Dental Front Desk Assistant
Friendly Dental Group —Charlotte, NC
- $19 - $23 an hour
- 8 hour shift
- Dental office
- Administrative experience
- 1 year
- Paid holidays
- Disability insurance
Guest Services Rep - Part Time - $20/hour
Land Rover Northlake —Huntersville, NC
- $20 an hour
- Part-time
- Dealership
- Ability to walk for extended periods
- Basic math

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Guest Service Representative - Hampton Inn

Strand Hospitality Services -
Belmont, NC

Quick Apply

Job Details

Full-time
$14 - $16 an hour

Benefits

AD&D insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Hotel and accommodations guest complaints handling

Full Job Description

Join the Hampton Inn Charlotte - Belmont @ Montcross, a Strand Hospitality managed hotel!

We offer competitive pay and benefits for our valued employees!

Full time Strand Hospitality associates have the option to enroll in Aetna medical, dental, and vision plans. You also receive paid time off, paid basic life and AD&D insurance and the option to purchase additional life for yourself, a spouse and/or children.

Everyone (including part time associates) can join a 401(k) Fidelity plan with a company match of up to 4% of the employee annual income. You also receive pay at time and a half on major holidays, as well as discounts in hotels located worldwide, theme parks, Broadway shows, and much more!

Job Summary

The Guest Service Representative provides excellent customer service to the guests during their hotel stay. Responds to guest requests as well as proactively predicts guests’ needs. Provides information and services to the guest at the front desk of the hotel.

Duties and Responsibilities

The Guest Service Representative's responsibilities include, but are not limited to:

Answers incoming telephone calls professionally, following the hotel and/or brand expectations regarding phone etiquette.
Provides excellent customer service, responding to guest questions or concerns in a timely and courteous manner.
Makes reservations or modifies reservations as needed.
Follows hotel and/or brand standards related to guest interactions and reward programs.
Coordinates check-in and check-out procedures with multiple guests in line in a courteous and efficient, providing a positive experience for each guest.
Maintains guest privacy and safety by not sharing information about guests, to callers, walk-ins, or other guests.
Documents information regarding guest or room information in the front desk notebook for future shifts. Protects this information as confidential from guests and employees without a “need to know”.
Assists sales team with pre-registration and blocking of rooms for groups.
Adheres to proper credit, check cashing, and cash-handling policies and procedures.
Tracks room status to ensure guests are assigned to vacant ready rooms.
Shares correct information regarding rooms, amenities, and hotel rules.
Uses suggesting selling techniques to sell rooms and to promote other services of the hotel.
Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Processes mail, packages, and message handling with care so accurate information is provided to guests or management promptly.
Attends department meetings.
Communicates with Housekeeping and Maintenance regarding guest concerns or room preparation for rental.
Follows all safety and emergency procedures. Is aware of accident prevention policies.
Completes duties and confirms on shift checklist as assigned.
Various other duties as assigned by Supervisor.

Requirements

Hotel Guest Services Experience Preferred
Customer Service Experience Required
Ability to reason and make appropriate decisions in response to guest concerns

Strand Core Values

All associates are expected to embody the values listed below with everyone they encounter and to support the company mission to Develop Prosperous, Lasting Relationships.

RESPECTFUL

ADAPTIVE

SERVICE

ACCOUNTABLE

UNIFIED

DEDICATED

Guest Service Representative Core Competencies

Guest Satisfaction
Strong Communicator/Listener
Problem Solver
Friendliness/Helpfulness
Coachability

Work Environment

Prolonged periods of standing at the hotel guest services desk
Frequent walking
Frequent squatting, kneeling, bending down, forward and trunk rotation while standing
Frequent stair climbing may be necessary, reaching both above and below shoulders as well as pushing and pulling
Vision – must have the ability to frequently adjust focus and frequent use of close, peripheral and depth/distance vision
Frequent lifting, carrying, pushing and pulling up to 15 lbs.
Occasional lifting, carrying, pushing or pulling up to 25 lbs.

It is the policy of Strand Hospitality Services not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

Quick Apply

Refine Your Search

front desk agent jobs in mount holly nc

Guest Service Representative - Hampton Inn

Front Desk Coordinator

Guest Services Representative

Front Desk Receptionist

Dental Front Desk with Phlebotomy experience!

Front Office Coordinator

Front Desk Agent - The Westin Charlotte - $19.63/hr.

Part Time Front Desk Agent/ Guest Services Rep

Night Auditor - Home2 Suites

Evening Concierge (Mon - Fri, 3-11PM)

Front Desk

Front Desk Agent/ Guest Services Rep

Front Desk Agent

Front Desk Receptionist

Guest Service Agent

Front Desk Administrator

Patient Representative (Front Desk)- Reserved Staffing- Huntersville

Front Desk Expert

Dental Front Desk Assistant

Guest Services Rep - Part Time - $20/hour

I want to receive the latest job alert for front desk agent in mount holly nc

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