Top 187 Customer support representative Jobs in Mount Pleasant, Sc

Patient Service Representative I
Solaris Health Holdings LLC —Mount Pleasant, SC
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
Patient Service Representative I
Solaris Health Holdings LLC —Charleston, SC
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
Independent Medical Courier Contractor (Charleston, South Carolina)
National Courier Express —Charleston, SC
- $150 - $400 a day
- Contract
- Background check
- Clean driving record
- DOT physical examination
- Health insurance
- Flexible schedule
Patient Services Representative, FT, Mount Pleasant
Novant Health Urgent Cares LLC —Mount Pleasant, SC
- 12 hour shift
- OSHA
- Computer literacy
- Urgent Care
- Continuing education credits
- 403(b) matching
Quick Apply
Guest Services Representative
MUSC —Charleston, SC
- Part-time
- Inpatient
- Outpatient experience
- High school diploma or GED
Guest Services Representative (Concierge)
MUSC —Charleston, SC
- Overtime
- Hospital
- Customer service
- Inpatient
Customer Service Representative
Kinder Morgan —Charleston, SC
- $24 - $27 an hour
- Overtime
- No high school diploma
- Mid-level
- Administrative experience
- Health savings account
- Health insurance
Quick Apply
3d
Customer Service Representative - State Farm Agent Team Member
Larry Matt - State Farm Agent —Summerville, SC
- $40,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Office Support Professional
Cintas —Summerville, SC
- Temporary
- Microsoft Excel
- Microsoft Outlook
- English
Patient Services Representative - Internal Medicine
Roper St. Francis Healthcare —Charleston, SC
- Monday to Friday
- Basic math
- Internal Medicine
- High school diploma or GED
- Health savings account
- Disability insurance
2d
Customer Support Representative for AR
Haynes, Inc. —North Charleston, SC
- $49,000 - $55,000 a year
- Full-time
- Spanish
- English
- Research
- Paid holidays
- Health insurance
Quick Apply
Patient Services Representative - Roper Multispecialty Clinic - Multiple Locations
Roper St. Francis Healthcare —Charleston, SC
- High school diploma or GED
- Clinic
- Computer skills
- Health savings account
- Disability insurance
8d
On-Site Service Representative (Part-Time 20) North Charleston, SC
W.W. Grainger —North Charleston, SC
- $19.86 - $24.81 an hour
- Part-time
- 3 years
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Customer Service Representative
Standex —Summerville, SC
- Full-time
- Background check
- Pass drug screening
- Mid-level
Quick Apply
Patient Services Representative — Charleston OBGYN
Roper St. Francis Healthcare —Charleston, SC
- Monday to Friday
- Basic math
- High school diploma or GED
- Ability to lift 50 pounds
- Health savings account
- Disability insurance
6d
Order Entry & Customer Support Specialist
Mankiewicz Coatings —Charleston, SC
- Microsoft Excel
- Microsoft Outlook
- Heavy lifting
Quick Apply
Customer Service Rep for Our Service Department
Preferred Appliance Sales and Repair - APS —Summerville, SC
- $16 - $20 an hour
- Full-time
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
South Carolina Remote Customer Service Representative
notifyMD —Charleston, SC
- $16 an hour
- Weekends as needed
- Remote
- English
- Windows
- Typing
- Health insurance
- Dental insurance
Quick Apply
Client Service Representative & Data Entry
Iacofano's Catering & Events —North Charleston, SC
- $19 - $24 an hour
- Part-time
- Computer literacy
- Mid-level
- Office
Quick Apply
Shipping and Receiving Clerk
Vickers & Nolan Enterprises —Charleston, SC
- $55,000 - $59,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
2d

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Patient Service Representative I

Solaris Health Holdings LLC -
Mount Pleasant, SC

Quick Apply

Job Details

Full-time

Benefits

Health savings account

Qualifications

High school diploma or GED

Full Job Description

Description:

GENERAL SUMMARY

The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Welcomes and greets all patients and visitors, in person or over the phone.
Is responsible for keeping the front desk area clean and organized.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 1-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

customer support representative jobs in mount pleasant, sc

Patient Service Representative I

Patient Service Representative I

Independent Medical Courier Contractor (Charleston, South Carolina)

Patient Services Representative, FT, Mount Pleasant

Guest Services Representative

Guest Services Representative (Concierge)

Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Office Support Professional

Patient Services Representative - Internal Medicine

Customer Support Representative for AR

Patient Services Representative - Roper Multispecialty Clinic - Multiple Locations

On-Site Service Representative (Part-Time 20) North Charleston, SC

Customer Service Representative

Patient Services Representative — Charleston OBGYN

Order Entry & Customer Support Specialist

Customer Service Rep for Our Service Department

South Carolina Remote Customer Service Representative

Client Service Representative & Data Entry

Shipping and Receiving Clerk

I want to receive the latest job alert for customer support representative in mount pleasant, sc

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