Top 938 Customer satisfaction Jobs in Murfreesboro, Tn

Customer Service Representative
Hormann USA, LLC —Murfreesboro, TN
- $20 - $24 an hour
- Basic math
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
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Patient Service Representative
Tennessee Orthopaedic Alliance —Murfreesboro, TN
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Profit sharing
- Health insurance
11d
Part Time Store Associate
Gordon Food Service —Murfreesboro, TN
- $14 an hour
- Part-time
- Computer literacy
- Basic math
- Ability to lift 50 pounds
- Profit sharing
- Paid parental leave
Guest Service Agent
Holiday Inn Express and Suites Murfreesboro —Murfreesboro, TN
- Part-time
- Bilingual
- Hotel
- In-person
- Flexible schedule
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Sr. Asst, Customer Service
Smurfit Westrock —Murfreesboro, TN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Customer Service Professional
Stuart Hamilton-Farmers Insurance Agency —Murfreesboro, TN
- $15 - $20 an hour
- Part-time
- Computer literacy
- Organizational skills
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Branch Service Mgr
Heavy Machines LLC —Murfreesboro, TN
- Full-time
- Supervising experience
- Bachelor's degree
- Senior level
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Grinder Service Engineer
JTEKT MACHINERY AMERICAS CORPORATION —Tennessee
- From $28 an hour
- Weekends as needed
- Microsoft Excel
- Customer service
- Mid-level
- AD&D insurance
- Paid holidays
Server
The Grove Club —College Grove, TN
- $9 an hour
- Part-time
- Serving
- Casual dining restaurant
- Fast casual restaurant
- 401(k)
- Employee discount
Quick Apply
Dispatcher (HVAC & Plumbing +2-3 Years Experience)
Busy Bee Plumbing, Heating and Air Conditioning, Inc —Lebanon, TN
- $20 - $26 an hour
- Full-time
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
2d
Maintenance Technician
Confidential —Brentwood, TN
- $27 - $32 an hour
- Full-time
- Background check
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Lawn Care Specialist
LawnWise —Murfreesboro, TN
- $700 - $1,200 a week
- Full-time
- English
- Driver's License
- 21 years or older
- Paid time off
- Employee discount
Quick Apply
Field Service Diesel Technician - Heavy Equipment
McCoy Construction & Forestry —La Vergne, TN
- Full-time
- Construction site
- 5 years
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Lead HVAC Installer-5 Years of Installation Experience Required With EPA Certification
Parkers Heating and Cooling —Murfreesboro, TN
- $25 - $32 an hour
- Full-time
- Background check
- Customer service
- 5 years
- Health savings account
- Paid holidays
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Service Technician
BH Management —Nashville, TN
- $17.82 - $26.74 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
2d
Manager of Trench Safety Equipment
Thompson Machinery —La Vergne, TN
- $90,000 - $120,000 a year
- Full-time
- Background check
- Customer service
- Travel
- Profit sharing
- Health savings account
Quick Apply
9d
Business Development Representative
Aflac —Franklin, TN
- Full-time
- 18 years or older
- Bachelor's degree
- US work authorization
- On-the-job training
- Opportunities for advancement
Quick Apply
AUTO DEALERSHIP SERVICE ADVISOR
GM of Murfreesboro —Murfreesboro, TN
- $48,000 - $100,000 a year
- Urgently hiring
- Bilingual
- Background check
- Sales
- Health savings account
- Health insurance
Quick Apply
LPN Floor Nurse
Carriage House Inn —Shelbyville, TN
- Part-time
- LPN
- Entry level
- Disability insurance
- Health insurance
Quick Apply
9d
Outside Food Sales Executive
Inland Seafood —La Vergne, TN
- From $65,000 a year
- 8 hour shift
- Background check
- Clean driving record
- Management
- Mileage reimbursement
- Paid holidays
Quick Apply

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Customer Service Representative

Hormann USA, LLC -
Murfreesboro, TN

Quick Apply

Job Details

$20 - $24 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer communication
SAP
Basic math
High school diploma or GED

Full Job Description

Why Hormann?

Pay Starting at $20-24
Medical, dental, and vision insurance
Life and supplemental insurance
401(k) with company match
Paid vacation and holidays
Career growth opportunities
Stable, growing international company

Job Summary: The Sales Center Customer Representative is responsible for all aspects of customer care, ensuring the highest level of professionalism and customer service. This role involves answering customer questions via phone and email, addressing, and resolving customer issues, entering orders into the system, and following up to ensure customer satisfaction. The representative follows established procedures to provide answers or refers calls to appropriate staff, handling typical questions focused on order status, product information, account status, pricing, and services.

Major Responsibilities/Activities:

Customer Interaction:

Field inbound customer service support calls, often during periods of high volume.
Take sales calls, offer required upsells, make compelling offers, present appropriate alternatives, and ask for the sale.
Act as a liaison to the sales team and share leads.
Apply active listening skills, interject, and paraphrase appropriately to best understand the customer’s needs and wants.
Provide knowledgeable answers to questions about products, pricing, and availability.
Help customers navigate the website and place orders online.
Work with customers to resolve product returns, shipping inquiries, and order status questions.
Answer questions from customers or individuals on how a product operates or direct them to the appropriate person.

Order and Inventory Quote Management:

Process orders in a fast-paced environment.
Edit orders received for price and specifications.
Inform customers of unit prices, shipping dates, anticipated delays, and any additional information needed.
Accurately enter data into the computer system.
Record or file copies of orders received.
Follow up on orders to ensure delivery by specified dates.
Compute price, discount, and shipping charges as required.
Receive and check customer complaints.
Confer with production, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
Make sure that quotes are processed through the quoting process in a timely manner.
Type quotes and maintain files for all processed quotes.
Responsible for sending new pricing, with the correct multiplier, to all customers.

Administrative Support:

Perform various administrative support tasks including invoicing, filing, payment processing, customer account creation maintenance, and validating special orders to factory records.
Compile statistics and prepare various reports for management, as needed.

Additional Duties:

Troubleshoot customer service problems.
Work with internal departments to meet customer needs.
Perform other related job duties as assigned.

Minimum Requirements:

High School Diploma
One year of professional customer service experience preferred but not required
Experience in a manufacturing or garage door industry preferred

Essential Mental/Physical Functions:

Read and interpret documents such as procedure manuals, work instructions, software manuals.
Write routine reports and correspondences.
Speak and communicate well with customers.
Perform basic mathematical functions including add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals and must also be able to calculate percentages.
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Complete tasks on time ensuring that Customer Service does not create delays in production because of missed cut-offs.
Become familiar with all products lines and customer base.
Become familiar with the computer system (SAP) and be able to input and retrieve data.
Individuals may need to sit or stand as needed.
May require walking primarily on a level surface for specific periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day.
Proper lifting techniques required. May include lifting up to 25 pounds for files.
The performance of this position may occasionally require exposure to the warehouse areas, therefore, he or she should be physically able to safely maneuver in that environment.

Who we are

Hörmann is a premier manufacturer of garage doors. We provide the building industry with high quality, innovative garage doors at competitive prices while maintaining a reputation of quality, reliability, and integrity. We offer a team-centered environment, where each member's unique knowledge, skills, abilities, and efforts define our success as a company. As an international corporation Hörmann LLC prizes diversity in all positions; therefore, candidates with second language ability especially in Spanish or German will be given additional consideration; however, fluency in English is required. Hörmann is an Equal Opportunity Employer with a diverse employment environment. Hörmann is committed to providing access and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act and other applicable laws.

Additional Comments

Hörmann offers a comprehensive, competitive benefit package including medical, dental, vision, life, and supplemental insurance plans, 401(k) with employer match, as well as vacation and holiday pay.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer satisfaction jobs in murfreesboro, tn

Customer Service Representative

Patient Service Representative

Part Time Store Associate

Guest Service Agent

Sr. Asst, Customer Service

Customer Service Professional

Branch Service Mgr

Grinder Service Engineer

Server

Dispatcher (HVAC & Plumbing +2-3 Years Experience)

Maintenance Technician

Lawn Care Specialist

Field Service Diesel Technician - Heavy Equipment

Lead HVAC Installer-5 Years of Installation Experience Required With EPA Certification

Service Technician

Manager of Trench Safety Equipment

Business Development Representative

AUTO DEALERSHIP SERVICE ADVISOR

LPN Floor Nurse

Outside Food Sales Executive

I want to receive the latest job alert for customer satisfaction in murfreesboro, tn

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