Top 3505 Management Jobs in Myerstown Pa

Director of Customer Success
Confidential —Lancaster, PA
- $110,000 - $115,000 a year
- Full-time
- In-person
- Senior level
- Leadership
- Health insurance
- Dental insurance
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Property Manager (Ridgeview)
Montium —Reading, PA
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- Residential
- Business development experience
- Health savings account
- Health insurance
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Social Services Director
Confidential Healthcare Facility —Myerstown, PA
- Full-time
- Skilled nursing facility
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
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THRIFT STORE ASSISTANT MANAGER
JUBILEE MINISTRIES INC. —Myerstown, PA
- $19 an hour
- Full-time
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
13d
Community Manager
Woda Cooper —Lebanon, PA
- Part-time
- 18 years or older
- Mid-level
- Office
- Paid holidays
- Disability insurance
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Choir Director Assistant/Accompanist, Part-Time
Milton Hershey School —Hershey, PA
- Temporary
- Mid-level
- Experience working with children
- Bachelor's degree
Engineering Manager SRE - Reading, PA
AkzoNobel —Reading, PA
- $120,000 - $130,000 a year
- 7 years
- Bachelor of Science
- Engineering
- Paid parental leave
- Health savings account
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Gospel Choir Director, Part-Time
Milton Hershey School —Hershey, PA
- Temporary
- Mid-level
- High school diploma or GED
- Recruiting
Manager - Metallurgy Special Projects
Carpenter Technology —Reading, PA
- Full-time
- Bachelor's degree
- Mentoring
- Senior level
- Disability insurance
- Health insurance
Manager Application Engineering
Carpenter Technology —Reading, PA
- Full-time
- 3 years
- Business development experience
- Analysis skills
- Disability insurance
- Health insurance
Automotive Finance Manager
Bennett Automotive Group of Lebanon —Lebanon, PA
- Full-time
- Background check
- Dealership
- Mid-level
- Health insurance
- Dental insurance
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General Manager - Restaurant
Yellow Cab Holdings —Lebanon, PA
- Up to $65,000 a year
- Full-time
- Customer service
- Restaurant management
- Mid-level
- Paid training
- Health insurance
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8d
Quality Control Manager
BQ CONCRETE —Annville, PA
- Full-time
- Background check
- Microsoft Excel
- Management
- Mileage reimbursement
- Health savings account
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Secondary Scheduling Curriculum Supervisor
Milton Hershey School —Hershey, PA
- $96,000 - $129,000 a year
- Full-time
- School experience
- High school
- Mid-level
Civil Engineering Project Manager – Land Development
Charter Homes & Neighborhoods —Lancaster, PA
- $150,000 - $200,000 a year
- Full-time
- Civil engineering
- Management
- Construction site
- Wellness program
- Health savings account
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Lead Board Certified Behavior Analyst (BCBA)
Attain ABA Therapy —Lancaster, PA
- Up to $120,000 a year
- Full-time
- Hybrid work
- 3 years
- Psychology
- Home health
- Continuing education credits
- Health savings account
Quick Apply
12d
Global and Social Learning Curriculum Supervisor
Milton Hershey School —Hershey, PA
- $96,000 - $129,000 a year
- Full-time
- School experience
- Spanish
- Master's degree
Property Management HVAC Technician
Wolf and Kline Property Management —Lititz, PA
- $30 - $35 an hour
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Assistant Nursing Supervisors for Veterinary Emergency Hospital
Pet Emergency Treatment and Specialties Inc. —Lancaster, PA
- Full-time
- Management
- Customer service
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
Lead Board Certified Behavior Analyst (BCBA)-Hybrid/Flexible
Helping Hands Family —Wyomissing, PA
- $85,000 - $95,000 a year
- Full-time
- Background check
- Clinic
- Experience working with children
- Continuing education credits
- Relocation assistance
Quick Apply

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Director of Customer Success

Confidential
Lancaster, PA

Quick Apply

Job Details

Full-time
$110,000 - $115,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Managing customer accounts
Customer retention
Coaching
Metrics Reporting
Team development
Client services experience
Account management experience
Senior leadership

Full Job Description

A growing third-party logistics and fulfillment organization is seeking a Director of Customer Success to lead and scale its client-facing function. This is a senior leadership role focused on people, process, and outcomes—not day-to-day account management.

The ideal candidate is a strategic operator who can build structure, develop leaders, and ensure an exceptional, repeatable client experience across the full lifecycle.

Position Overview

The Director of Customer Success will own the direction and performance of the Customer Success function, overseeing onboarding, ongoing client relationships, and strategic account oversight. Reporting directly to the Chief Operating Officer, this role partners closely with Operations, Sales, Finance, and IT to drive retention, satisfaction, and long-term growth.

This role requires an on-site presence in Lancaster, PA and includes travel for client visits and multi-site collaboration.

Key Responsibilities

Client Onboarding Oversight

Provide strategic leadership to the onboarding function
Ensure smooth handoffs from Sales to Operations
Define success criteria for go-live and long-term client health
Identify recurring onboarding challenges and drive cross-functional solutions

Team Leadership & Development

Lead, coach, and develop a team of Customer Success professionals and a Strategic Account Manager
Own hiring, onboarding, performance management, and succession planning
Establish a culture of accountability, ownership, and continuous improvement
Conduct regular 1:1s, team meetings, and performance reviews

Process & Playbook Development

Build standardized workflows for escalations, QBRs, onboarding handoffs, and issue resolution
Formalize processes that scale across multiple facilities
Partner with Sales and Operations to define and manage the full client lifecycle

Performance Management & Accountability

Define and monitor KPIs including retention, SLA performance, escalation resolution, CSAT, and expansion indicators
Shift the function from reactive to proactive management using data and trend analysis
Present client health and team performance metrics to senior leadership

Financial & Operational Accountability

Manage departmental budget, headcount planning, and tool spend
Ensure billing accuracy for client-facing services
Serve as escalation point for billing disputes and lead root-cause resolutions
Partner with Finance on reporting and cost management

Cross-Functional Leadership

Act as the primary Customer Success liaison to Operations, Sales, Finance, and IT
Lead client issue resolution at the leadership level
Collaborate with Operations to align fulfillment performance to client expectations

Qualifications

Required

5–8 years of progressive experience in Customer Success, Client Services, or Account Management
2–4 years of people management experience (teams of 3+)
Proven experience building or formalizing scalable customer success processes
Strong leadership, coaching, and performance management skills
Data-driven mindset with experience using KPIs to drive outcomes

Preferred

Experience in 3PL, supply chain, eCommerce fulfillment, or logistics
Background in SaaS or B2B services with strong process orientation
Comfort operating in fast-paced, operationally complex environments
Proficiency with CRM and customer success platforms; WMS/OMS exposure a plus

Pay: $110,000.00 - $115,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

management jobs in myerstown pa

Director of Customer Success

Property Manager (Ridgeview)

Social Services Director

THRIFT STORE ASSISTANT MANAGER

Community Manager

Choir Director Assistant/Accompanist, Part-Time

Engineering Manager SRE - Reading, PA

Gospel Choir Director, Part-Time

Manager - Metallurgy Special Projects

Manager Application Engineering

Automotive Finance Manager

General Manager - Restaurant

Quality Control Manager

Secondary Scheduling Curriculum Supervisor

Civil Engineering Project Manager – Land Development

Lead Board Certified Behavior Analyst (BCBA)

Global and Social Learning Curriculum Supervisor

Property Management HVAC Technician

Assistant Nursing Supervisors for Veterinary Emergency Hospital

Lead Board Certified Behavior Analyst (BCBA)-Hybrid/Flexible

I want to receive the latest job alert for management in myerstown pa

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