Top 1972 Knowledge manager Jobs in Nampa, Id

Account Manager II
Paylocity —Meridian, ID
- $23 - $28 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- Health insurance
2d
Telecom Construction Manager
Open Country —Boise, ID
- $80,000 - $100,000 a year
- Full-time
- Civil engineering
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Assistant/Junior Project Manager
Confidential —Boise, ID
- Full-time
- Construction site
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
14d
Field Manager
Open Country —Boise, ID
- $68,063 - $73,494 a year
- Full-time
- Construction site
- Mid-level
- Supervising experience
Quick Apply
Community Manager
Cabrillo Management Corp. —Nampa, ID
- $65,000 a year
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d
Office Manager/Administrative Assistant
Exentec —Nampa, ID
- $24.14 - $31.00 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Health savings account
- Health insurance
Quick Apply
1d
Assistant General Manager | Full-Time | Ford Idaho Center
Oak View Group —Nampa, ID
- $75,000 - $95,000 a year
- Part-time
- Bachelor of Science
- Basic math
- Mid-level
- Dental insurance
- 401(k)
8d
Warehouse Manager
PACE Supply —Nampa, ID
- $80,000 - $100,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Pass drug screening
- Health insurance
- Dental insurance
9d
Site Manager
Maersk —Nampa, ID
- $90,000 - $95,000 a year
- Full-time
- Mid-level
- Math
- Flatbed truck
- Health insurance
- Dental insurance
14d
Tax Manager - Millington & Co. CPA's
Millington & Company —Meridian, ID
- From $120,000 a year
- Full-time
- Management
- CPA
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Sales Manager
Fonroche Lighting America —Boise, ID
- $60,000 - $80,000 a year
- Full-time
- CRM software
- Background check
- Up to 50% travel
- Health savings account
- Health insurance
Quick Apply
7d
Associate Operations Manager - Boise, ID
CloudKitchens —Boise, ID
- $54,000 - $64,000 a year
- Weekends as needed
- Sales
- Mid-level
- Team management
- Paid parental leave
- Health savings account
Electrical Contracting Senior Project Manager
QEI —Boise, ID
- From $120,000 a year
- Full-time
- Background check
- Project management
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Construction Project Manager
Coffman Excavation —Boise, ID
- $90,000 - $120,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Construction site
- Profit sharing
- Paid holidays
Quick Apply
Case Manager/Therapist - Inpatient Services - LCPC, LPC, LCSW, LMSW
Intermountain Hospital —Boise, ID
- $34 - $46 an hour
- Weekends as needed
- Hospital
- Licensed Clinical Social Worker
- Inpatient
- Paid training
- Health savings account
Quick Apply
Project Manager
Idaho Custom Rain Gutters —Nampa, ID
- $52,000 - $65,000 a year
- Full-time
- Construction site
- Mid-level
- Driver's License
- Paid time off
- 401(k) matching
Quick Apply
CBRS/Case Manager
Hope Center Clinic —Boise, ID
- $22 - $25 an hour
- Part-time
- Background check
- Driver's License
- Bachelor's degree
- Paid training
- Health insurance
Quick Apply
Construction Superintendent/Project Manager
Stock CMS —Boise, ID
- From $85,000 a year
- Full-time
- Construction site
- Mid-level
- Contracts
- Health insurance
Quick Apply
11h
Registered Nurse Hospice Case Manager
White Oak Hospice —Meridian, ID
- From $93,600 a year
- Email
- RN License
- Mid-level
- Hospice
- Mileage reimbursement
- Health insurance
Quick Apply
Marketing Manager
Expert Realty —Boise, ID
- From $20 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Paid time off
- Opportunities for advancement
Quick Apply
3d

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knowledge manager jobs near nampa, id

Account Manager II

Paylocity -
Meridian, ID

Apply Now

Job Details

Full-time
$23 - $28 an hour
2 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Interpersonal skills
Spreadsheets
Bachelor's degree
Attention to detail
Problem-solving
Productivity software
Video conferences (communication methods)
Account management
Technical Proficiency

Full Job Description

The Account Manager II is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager II delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager II assumes full responsibility for maintaining and enhancing client relationships.

In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.

Responsibilities

Issue Resolution – Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary.
Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions.
Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction.
Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed.
System Capabilities – Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners.
Team Player – The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment.

Expectations

Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up.
Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information.
Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders.
Knowledge & Resourcefulness – Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience.
Optimizing Products – Being the product expert while being current on product releases and mandatory training.

Education and Experience

Required

Bachelor’s degree and a minimum of 1 year of experience in technical support, call center operations, or other high-volume customer-facing roles
Experience in customer service or previous client interfacing role
Strong computer skills, including Microsoft Office with proficiency in Excel
Strong written communication skills for business correspondence.
Strong team player with attention to detail
Essential Skills: Analytical thinking, problem solving, time management, communication and decision-making

Preferred

Experience in team leadership or support roles – including coaching, training, peer mentorship, or acting as a subject matter expert (SME)
Experience in payroll and/or call center environment
CPP, FPC, APA, and/or SHRM-CP certified
Self-starter with the ability to handle multiple projects at once

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

knowledge manager jobs in nampa, id

Account Manager II

Telecom Construction Manager

Assistant/Junior Project Manager

Field Manager

Community Manager

Office Manager/Administrative Assistant

Assistant General Manager | Full-Time | Ford Idaho Center

Warehouse Manager

Site Manager

Tax Manager - Millington & Co. CPA's

Sales Manager

Associate Operations Manager - Boise, ID

Electrical Contracting Senior Project Manager

Construction Project Manager

Case Manager/Therapist - Inpatient Services - LCPC, LPC, LCSW, LMSW

Project Manager

CBRS/Case Manager

Construction Superintendent/Project Manager

Registered Nurse Hospice Case Manager

Marketing Manager

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