Top 487 Operations manager ca Jobs in Napa, Ca

Customer Experience Executive
Vinfolio —Napa, CA
- $25 - $32 an hour
- Full-time
- CRM software
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Property Manager - Fairfield, Ca
Sentinel Real Estate Corp —Fairfield, CA
- $92,000 - $95,000 a year
- Full-time
- Microsoft Excel
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
Sr. Operations Manager
Amazon.com Services LLC —Vacaville, CA
- $135,000 - $182,700 a year
- Weekends as needed
- Construction site
- Mentoring
- Recruiting
- AD&D insurance
- Health insurance
Operations Manager
Univar Solutions USA LLC —Fairfield, CA
- $113,920 - $142,400 a year
- 5 years
- Supervising experience
- Accounting
- Health insurance
- Dental insurance
Operations Manager
Amazon.com Services LLC —Vacaville, CA
- $91,000 - $136,500 a year
- Weekends as needed
- Customer service
- Military
- Engineering
- AD&D insurance
- Health insurance
Operations Manager- Sonoma, CA
Woodgrain —Sonoma, CA
- Microsoft Excel
- Pass drug screening
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
6d
Sales Associate, Levi’s® Outlet Store, Napa, CA
Levi Strauss & Co. —Napa, CA
- $15.15 - $25.25 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Cleaning
- Disability insurance
- Health insurance
Quick Apply
Operations Manager-CA
CVS Health —Vacaville, CA
- $21.90 - $35.90 an hour
- Overtime
- Inventory management
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
4d
Meat Manager-Lucky- 1312 Trancas St., Napa, CA 94558
The Save Mart Companies —Napa, CA
- $31.57 an hour
- Bilingual
- 18 years or older
- Management
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8d
Valet Account Manager - Napa, CA
Parking Management Company —Napa, CA
- Up to $5,250 a month
- Overtime
- Background check
- Mid-level
- 3 years
- Paid training
- Health insurance
Quick Apply
Sr. Materials Manager (onsite)
Collins Aerospace —Fairfield, CA
- $145,600 - $276,800 a year
- Full-time
- 7 years
- In-person
- Training & development
- Paid holidays
- Loan repayment program
Assistant Store Manager
Ross Stores —Napa, CA
- $21.26 - $33.21 an hour
- Weekends as needed
- Merchandising
- Sanitation
- English
9d
Senior Operations Manager
Amazon.com Services LLC —Vacaville, CA
- $135,000 - $182,700 a year
- Weekends as needed
- Ability to walk for extended periods
- Engineering
- Bachelor's degree
- AD&D insurance
- Health insurance
Store Manager
Ross Stores —Napa, CA
- $71,618 a year
- Weekends as needed
- 5 years
- Merchandising
- English
9d
Store Manager - Food Maxx - 1955 West Texas Street, Fairfield, CA 94533
The Save Mart Companies —Fairfield, CA
- $98,473 - $115,000 a year
- 5 years
- Mid-level
- Bachelor's degree
Quick Apply
Director of Project Management (Commercial Construction)
Ironwood Commercial Builders, Inc. —Concord, CA
- $165,000 - $220,000 a year
- Full-time
- Construction site
- English
- Office
- Profit sharing
- Paid holidays
Quick Apply
Mental Health Specialist
Child Start Inc. —Napa, CA
- $39.67 an hour
- 8 hour shift
- Bilingual
- LMFT
- Classroom
- Health savings account
- Health insurance
Quick Apply
Property Manager
Large Family Owned Home Builder and Construction Company —Vacaville, CA
- $70,000 - $75,000 a year
- Full-time
- Background check
- Mid-level
- Residential
- Paid holidays
- Health insurance
Quick Apply
13d
Assistant Program Manager
Cornerstone Community Homes —San Rafael, CA
- From $68,640 a year
- Full-time
- Background check
- Experience working with individuals with developmental disabilities
- Clean driving record
- Health insurance
- 401(k)
Quick Apply
On-Site Lead Maintenance Technician-Vacaville, CA
Large Family Owned Home Builder and Construction Company —Vacaville, CA
- $28 - $35 an hour
- Weekends as needed
- Background check
- Spanish
- Computer literacy
- Health savings account
- AD&D insurance
Quick Apply

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operations manager ca jobs near napa, ca

Customer Experience Executive

Vinfolio -
Napa, CA

Quick Apply

Job Details

Full-time
$25 - $32 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Flexible schedule

Qualifications

CRM software
Customer service
Microsoft Office
Attention to detail
SAP ERP

Full Job Description

Who we are
Vinfolio, part of the FINE+RARE Group, is redefining the fine wine and spirits industry through a technology-driven, data-rich marketplace. As the Group's U.S. Operation, Vinfolio leads our presence in the United States.

Our proprietary platform seamlessly integrates e-commerce, portfolio management, and logistics, creating a sophisticated digital ecosystem that enhances customer engagement, optimizes inventory liquidity, and streamlines transactions.

With operations spanning the US, UK, Asia, and Europe, we continuously evolve our platform to drive automation, scalability, and omnichannel accessibility. Our strategic acquisitions and marketplace innovations have strengthened our position as the premier destination for fine wine and spirits collectors worldwide, ensuring seamless access to the world’s rarest and most sought-after bottles.

At the heart of the FINE+RARE Group is a network of deep relationships with the world’s leading collectors, producers, merchants, and négociants built over decades of trust, expertise, and market insight. As one of the largest fine wine and spirits asset managers globally, we oversee over $750 million in client assets, providing data-led portfolio strategies, liquidity solutions, and market access tailored to the evolving needs of high-value collectors and investors.

About the Role
We’re looking for a Customer Experience Executive to deliver exceptional service across the full customer journey from onboarding and order confirmation through logistics and delivery. You’ll be the frontline point of contact for our clients, managing inquiries and resolving issues while coordinating closely with internal teams across our global business.

This role is ideal for someone who enjoys problem-solving, working with systems, and being the connector between customers and internal teams, all while keeping communication clear, organized, and customer-focused.

This role is based onsite at our Napa, CA office.

How You'll work

HubSpot is our primary tool: All customer inquiries are managed through HubSpot Tickets, which act as the central source of truth for communication, progress, and resolution.
Email + phone support: You’ll respond to customer emails directly from HubSpot (so everything is logged automatically) and handle inbound calls using Aircall. Training will be provided for call handling and systems.
Clear ownership, not busywork: You’ll update ticket status and add internal notes and work cross-functionally with Warehouse, Logistics, Finance, or Engineering teams.
Supported by SOPs: Common scenarios (such as missing stock or delivery delays) have documented processes to help you resolve issues consistently and efficiently.

Key Responsibilities

Manage customer interactions at key touchpoints, including onboarding, order confirmation, logistics, and delivery for clients across the US, UK, Asia, and Europe.
Own and manage customer tickets inHubSpot, ensuring timely responses, accurate documentation, and clear status updates.
Handle inbound customer calls via Aircall, providing professional and confident phone support (training provided).
Proactively coordinate with internal teams (Warehouse, Logistics, Finance, Engineering) to resolve customer issues and keep clients informed in a timely manner.
Ensure all customer queries, complaints, and service issues (e.g., unavailable stock, delivery delays) are handled accurately, professionally, and within performance targets.
Raise invoices for customer deliveries and process related requests.
Identify recurring issues or service breakdowns and flag opportunities to improve processes and the customer experience.
Support the ongoing improvement and stabilization of our technology stack, including HubSpot, SAP (ERP), and Catalogue systems.

What we are Looking For

Experience in a customer-facing role, ideally supporting customers via email and/or phone.
Comfortable using CRM systems - HubSpot experience is a strong plus.
Confident communicator with strong attention to detail and follow-through.
Organized and able to manage multiple tickets and priorities in a fast-paced environment.
Curious, proactive, and solutions-oriented when resolving customer and internal issues.
Comfortable working cross-functionally and following structured processes.
Experience with ERP systems (such as SAP), logistics, or order processing is a plus but not required.
Knowledge of wines and spirits is an advantage but not essential.

Job Type: Full-time

Pay: $25.00 - $32.00 per hour

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Location:

Napa, CA 94558 (Preferred)

Ability to Commute:

Napa, CA 94558 (Required)

Work Location: In person

Quick Apply

Refine Your Search

operations manager ca jobs in napa, ca

Customer Experience Executive

Property Manager - Fairfield, Ca

Sr. Operations Manager

Operations Manager

Operations Manager

Operations Manager- Sonoma, CA

Sales Associate, Levi’s® Outlet Store, Napa, CA

Operations Manager-CA

Meat Manager-Lucky- 1312 Trancas St., Napa, CA 94558

Valet Account Manager - Napa, CA

Sr. Materials Manager (onsite)

Assistant Store Manager

Senior Operations Manager

Store Manager

Store Manager - Food Maxx - 1955 West Texas Street, Fairfield, CA 94533

Director of Project Management (Commercial Construction)

Mental Health Specialist

Property Manager

Assistant Program Manager

On-Site Lead Maintenance Technician-Vacaville, CA

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