Top 4 Winery concierge Jobs in Napa, Ca

Weekend Phone Reception & Reservations Specialist
V. Sattui Winery —Saint Helena, CA
- From $23 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- In-person
- Employee discount
Quick Apply
Winery Concierge
Lewis Cellars —Napa, CA
- $24 - $26 an hour
- Weekends as needed
- Bar
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Cashier
Domaine Carneros Winery —Napa, CA
- $16.90 an hour
- Part-time
- 21 years or older
- Cleaning
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
7d
Guest Services Associate - Ram's Gate Winery
O'Neill Beverages Co., LLC —Sonoma, CA
- $21 - $24 an hour
- Part-time
- Background check
- Bar
- Pass drug screening
7d

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Weekend Phone Reception & Reservations Specialist
V. Sattui Winery —Saint Helena, CA
You’ll be the voice of V. Sattui, helping guests plan visits, answering questions, and ensuring every interaction feels welcoming and informed.
From $23 an hour
Quick Apply
Winery Concierge
Lewis Cellars —Napa, CA
Your role will involve greeting guests, managing reservations, facilitating tastings, and providing exceptional customer service in a fast-paced and enjoyable…
$24 - $26 an hour
Quick Apply

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winery concierge jobs near napa, ca

Weekend Phone Reception & Reservations Specialist

V. Sattui Winery -
Saint Helena, CA

Quick Apply

Job Details

Part-time
From $23 an hour

Benefits

Employee discount

Qualifications

Computer literacy

Full Job Description

If you love hospitality, enjoy helping people plan memorable experiences, and have a great phone presence, this might be your dream weekend role.

V. Sattui Winery is seeking a friendly, organized, and service-oriented Weekend Phone Reception & Reservations Specialist to support our guests and members on Saturdays, Sundays, and holiday Mondays (approximately 16+ hours per week).

This part-time role reports to the Administrative Supervisor and VP of Marketing and plays a vital part in delivering exceptional guest experiences, often serving as a guest’s very first interaction with our winery. This role is expected to expand to include additional hours during peak seasons, including some weekday coverage as needed.

What You’ll Do

You’ll be the voice of V. Sattui, helping guests plan visits, answering questions, and ensuring every interaction feels welcoming and informed.

Represent the V. Sattui brand with warmth, professionalism, and enthusiasm
Provide outstanding customer service with a genuine focus on guest satisfaction
Answer a wide range of inquiries, including:
Wine tastings and reservations
Winery visitation policies and hours
Picnicking, tours, and on-site experiences
Events and seasonal offerings
Select wine orders
Wine club membership status and benefits
Field and manage incoming calls, voicemail, and overnight message boxes
Communicate and route messages to internal teams and Concierge via phone, text, and email
Monitor and respond to shared inboxes: [email protected] and [email protected]
Complete light administrative and data entry work during slower call periods
Respond to online guest inquiries via chat

What We’re Looking For

Excellent verbal and written communication skills
Ability to multitask with strong attention to detail
Organized, reliable, and calm under pressure
Computer literate and comfortable using multiple systems, including:
Microsoft Office (especially Outlook)
Online reservation platforms (CellarPass)
CRM systems (eCellar)
Online chat applications (Tawk, RedChirp)
Prior hospitality, winery, or customer service experience strongly preferred
Knowledge of Napa Valley and the wine industry is a plus, but not required

Why This Role Matters

This position is essential to the guest experience at V. Sattui. You’ll help shape first impressions, support our loyal members, and play a behind-the-scenes role in creating unforgettable visits — all from the heart of one of Napa Valley’s most iconic wineries.

Job Types: Part-time

Benefits

-Competitive wage

-Discounts on employee purchases

Shift: Day shift

Work Location: In person

At V. Sattui Winery, every role contributes to a culture grounded in five core values: hospitality from the heart, an unwavering pursuit of excellence, community-minded stewardship, integrity and respect for all, and a spirit of growth and celebration. We are an Equal Opportunity Employer and make employment decisions based on merit and business needs, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, protected veteran status, disability, medical condition, genetic information, or any other status protected by applicable law. V. Sattui is committed to providing reasonable accommodations to qualified applicants with disabilities and to fostering a workplace that is safe, respectful, and free from discrimination, harassment, and retaliation. If you share our passion for hospitality, quality, and community, we invite you to raise a glass—and your career—with us.

Job Type: Part-time

Pay: From $23.00 per hour

Expected hours: 16 per week

Benefits:

Employee discount

Work Location: In person

Quick Apply

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winery concierge jobs in napa, ca

Weekend Phone Reception & Reservations Specialist

Winery Concierge

Cashier

Guest Services Associate - Ram's Gate Winery

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