Top 79 Front desk agent Jobs in Naples Fl

Experienced Hotel Front Desk Agent
Perry Hotel Naples —Naples, FL
- $18 - $20 an hour
- Temporary
- Background check
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick Apply
Salon Concierge/Front Desk
J. Lee Salon Suites —Naples, FL
- $15 an hour
- 8 hour shift
- Sales
- Customer service
- Basic math
- Employee discount
Quick Apply
Front Desk Receptionist/Data Entry
Ford Drywall & Stucco Inc —Naples, FL
- $20 - $22 an hour
- Full-time
- Bilingual
- Customer service
- Office
- Paid holidays
- Health insurance
Quick Apply
21h
Front Desk Agent
Sails Restaurants, LLC —Naples, FL
- $20 - $25 an hour
- Full-time
- Front desk
- Entry level
- Opportunities for advancement
Concierge Part Time - Year Round - Senior Independent Living
Discovery Village at Naples - AL —Naples, FL
- $17 an hour
- Part-time
- Background check
- Computer literacy
- Administrative experience
- Paid training
- Paid holidays
Quick Apply
5d
Front Desk Spa Specialist
Troon —Naples, FL
- Part-time
- High school diploma or GED
- Entry level
- Resort
Quick Apply
Front Desk Associate
Siena Lakes by Erickson Senior Living —Naples, FL
- From $17 an hour
- Monday to Friday
- Background check
- 18 years or older
- Apartments
- Health insurance
- Dental insurance
2d
Front Desk Assistant
FLORIDA ORTHOPEDICS & NEUROSURGERY LLC —Naples, FL
- Full-time
- HIPAA
- Clinic
- Medical terminology
Quick Apply
Front Desk Agent/ Hyatt House/ PT
Schulte Hospitality Group —Naples, FL
- $17 - $19 an hour
- Part-time
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
13d
Front Desk Agent
Edgewater Beach Hotel —Naples, FL
- $17 an hour
- Full-time
- High school diploma or GED
- Criminal background check
- Organizational skills
- Free parking
- Disability insurance
Quick Apply
Front Desk Associate
Hand & Stone - 9128 Strada Pl - Naples, FL —Naples, FL
- $15 - $20 an hour
- Part-time
- Sales
- High school diploma or GED
- Entry level
- Health insurance
- Paid time off
Quick Apply
Hotel Front Desk
RRI West —Naples, FL
- Up to $18.50 an hour
- Weekends as needed
- Spanish
- OSHA
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
13d
Front Desk/Administrative Assistant
FirstService Residential —Estero, FL
- $21 - $24 an hour
- Extended hours
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
23h
Patient Services Representative – Behavioral Health (Front Desk)
OPA Behavioral Health —Naples, FL
- $22 - $23 an hour
- Full-time
- Background check
- Private practice
- Spanish
- Opportunities for advancement
Quick Apply
13d
Front Desk Coordinator
WESTSHORE OMS SPECIALISTS —Naples, FL
- $19 - $24 an hour
- Dental office
- Mid-level
- Administrative experience
Guest Service Representative
Staybridge Suites Naples - Marco Island —Naples, FL
- Weekends as needed
- Hotel
- Communication skills
- Ability to lift 25 pounds
- Dental insurance
- Paid time off
Quick Apply
Guest Service Representative
Best Western Naples Inn & Suites —Naples, FL
- From $16 an hour
- Weekends as needed
- Hotel
- Typing
- Communication skills
- Disability insurance
- Dental insurance
Quick Apply
Front Desk Agent
Pyramid Hotel Group —Naples, FL
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Computer skills
7d
Front Desk - Club Staff
LA FITNESS —Naples, FL
- From $14 an hour
- Part-time
- Basic math
- In-person
- Entry level
Quick Apply
Front Office Coordinator
Hakuna Matata Pediatric Dentistry of Naples —Naples, FL
- From $19 an hour
- Part-time
- Bilingual
- Google Workspace
- Microsoft Outlook
- Employee discount
- Flexible schedule
Quick Apply
3d

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front desk agent jobs near naples fl

Experienced Hotel Front Desk Agent

Perry Hotel Naples
Naples, FL

Quick Apply

Job Details

Temporary | Part-time | Seasonal | Full-time
$18 - $20 an hour

Benefits

Free parking
Employee discount
Life insurance
Food provided

Qualifications

Hospitality
Accounts receivable
Customer service
Writing skills
In-person customer service
English
De-escalation techniques
Conflict de-escalation
Microsoft Office
Property management systems (PMS)
Front desk
Algebra
Productivity software
Guest services
Hotel and accommodations guest complaints handling
Hotel experience

Full Job Description

Job Description Front Desk Agent / Arrival Specialist

The Perry Hotel Arrival Specialists play a crucial role in ensuring the guests have the best possible overall experience from the moment they arrive on property! By our very nature, we are storytellers. Often the best stories we have are those that we ourselves have lived! Our experiences! The Perry Hotel is about providing what we believe are one of life’s most sought-after items: Memorable travel and hospitality experiences – Collectable Stories!

Here are some key aspects of the role:

Position Overview: Front Desk Agents use common sense and practical approaches through the resources of our facilities to provide the best possible guest experience from arrival to departure, and back again! We provide a hospitality product that is remembered for personalized experiences and defined by the wonderful people that create them for our amazing guests.

Reports To: The Front Desk Arrival Specialist reports directly to the Guest Experience Manager and Reservations Manager.

Required Training/Experience: A Minimum of one year of experience in customer service or front desk role, ideally within a luxury or boutique hotel environment. Candidates must be familiar with five-star service standards, have experience using hotel property management systems (PMS), reservation software, and Microsoft Office, and possess excellent verbal and written communication skills to ensure clear guest interaction and effective team collaboration. Knowledge of local Naples area attractions, dining, and activities is also a plus.

Minimum Qualifications:

Effective communication and interpersonal skills.
Must have command of the English language, written and verbal.
Must have basic mathematical skills and cash handling skills.
Must be able to organize time effectively and work flexible and extended hours, including nights, weekends and holidays.
Must be able to stand extended periods of time.
Good hearing and vision with or without corrective lenses.
Must be able to bend, stoop and squat, and lift up to 50 pounds
Must have strong problem-solving abilities
Must handle guest conflict well and deescalate any arising concerns.
Strong conflict resolution skills are essential to managing guest issues efficiently and professionally.

Responsibilities:

Count cash drawer
Review emails
Review for any VIP’s, special requests, early arrivals, back-to-back reservations, or any duplicates.
Assign guest rooms accordingly
Review Departure List and check for any Special Billing instructions
Inform housekeeping of changes to reservations length of stay, back to back reservations, or room moves
Ensure cleanliness of the Lobby, Pantry, and Lounge, inform the housekeeping department of any cleaning or dusting required
Make sure arrivals are properly routed with the right form of payment
Review any Tax-Exempt folios to ensure we have the correct paperwork attached
Check front office email constantly
Review any same day reservations
Review in-house guest listing and check to ensure we have phone numbers, email, and mailing address for all guests
Pre-register guests as they arrive and communicate with housekeeping to ensure the appropriate rooms become available in a timely manner
Make every effort to check guests in early
Restock any items at the Front Desk or in the Lobby Pantry as necessary
Ensure tasks from the morning have been followed up on and completed.
Review any open tickets for housekeep or facilities and follow-up
Prepare end of shift notes in the email ‘Pass On’
Check and clean office and front desk prior to shift ending
Count Bank
Close out cashier session, log out, and make any shift cash drops
Maintaining high standards of work quality.
Performs all other related duties as assigned.

Appearance and Grooming: All staff members are required to follow the guidelines set forth by the associate handbook.

Language Skills: Ability to read and comprehend instructions, email correspondence and memos. Ability to effectively convey clear and professional communications verbally on the phone, in person, and in writing to our guests. Bilingual/Multilingual abilities are encouraged, but not required.

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, percentages and ability to apply concepts of basic algebra.

Reasoning Ability: ability to apply common sense understanding to carry out instructions furnished written, oral, or diagram form, ability to deal with problems involving several concrete variables in standardized situations and ability to address customer personalities in various business situations.

Job Types: Full-time, Part-time, Seasonal

Pay: $18.00 - $20.00 per hour

Benefits:

Employee discount
Food provided
Free parking
Life insurance

Experience:

Hospitality: 1 year (Preferred)

Ability to Commute:

Naples, FL 34110 (Required)

Work Location: In person

Quick Apply

Refine Your Search

front desk agent jobs in naples fl

Experienced Hotel Front Desk Agent

Salon Concierge/Front Desk

Front Desk Receptionist/Data Entry

Front Desk Agent

Concierge Part Time - Year Round - Senior Independent Living

Front Desk Spa Specialist

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Front Desk Agent

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Hotel Front Desk

Front Desk/Administrative Assistant

Patient Services Representative – Behavioral Health (Front Desk)

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Guest Service Representative

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Front Desk - Club Staff

Front Office Coordinator

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