Top 251 Patient representative Jobs in Needham Ma

Patient Services Representative – Pediatric Primary Care
Pediatric Associates of Norwood & Franklin —Norwood, MA
- $23 - $28 an hour
- Full-time
- Background check
- Private practice
- Spanish
- Paid training
- Paid holidays
Quick Apply
Patient Care Representative
42 North Dental —Needham, MA
- $23 - $25 an hour
- Dental office
- HIPAA
- Entry level
Quick Apply
2d
Patient Service Representative II (44-Week Position)
Brandeis University —Waltham, MA
- $27.64 - $30.11 an hour
- Full-time
- Vital signs
- BLS Certification
- Mid-level
Patient Experience Representative (PER)
Amicis Global —Waltham, MA
- $25 - $30 an hour
- No weekends
- Background check
- Administrative experience
- High school diploma or GED
Quick Apply
13d
Patient Access Representative 3pm-11:30pm M-F
Beth Israel Lahey Health —Needham, MA
- $20.50 - $27.59 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Patient Services Representative
Codman Square Health Center Inc —Dorchester, MA
- $20.00 - $31.16 an hour
- Spanish
- Computer literacy
- Urgent Care
- Commuter assistance
- AD&D insurance
Quick Apply
Patient Access Representative: 9:30am-6pm M- F
Beth Israel Lahey Health —Needham, MA
- $20.50 - $27.59 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Front Desk Representative
Salib Fanikos Dental Care —Needham, MA
- $22 - $26 an hour
- Part-time
- Dental office
- Mid-level
- Computer skills
- Paid training
- Dental insurance
Quick Apply
Lead Patient Experience Representative - Needham (onsite)
Boston Children's Hospital —Needham, MA
- $21.47 - $33.55 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
Patient Experience Representative I- The Micheli Center
Boston Children's Hospital —Norwood, MA
- $19.83 - $29.49 an hour
- Part-time
- Hospital
- Office
- Administrative experience
18h
Patient Experience Representative I - ED/OR (Waltham, onsite)
Boston Children's Hospital —Waltham, MA
- $19.83 - $29.49 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Continuous improvement
Patient Care Representative
Shields Health —Framingham, MA
- $17 - $29 an hour
- Part-time
- Anatomy knowledge
- Computer literacy
- HIPAA
Quick Apply
Patient Check-In Representative
Optum —Dedham, MA
- $16 - $29 an hour
- Full-time
- Pass drug screening
- HIPAA
- High school diploma or GED
- AD&D insurance
- Employee stock purchase plan
9d
Patient Experience Rep I - Ophthalmology (Needham & Worcester)
Boston Children's Hospital —Needham, MA
- $19.83 - $29.49 an hour
- Full-time
- Hospital
- Writing skills
- Office
Front Desk Office Lead
North Shore Pain Management —Cambridge, MA
- $24 - $28 an hour
- Full-time
- Bilingual
- Background check
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Dental Registration Rep
Franciscan Children's Hospital —Brighton, MA
- $20 - $26 an hour
- Full-time
- Dental office
- Hospital
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative ( 2nd Shift- onsite)
Hire Partnership LLC —Boston, MA
- $21 - $24 an hour
- Medical office experience
- HIPAA
- Mid-level
Quick Apply
Customer Service Representative part time
Hire Partnership LLC —Boston, MA
- $21 - $24 an hour
- Contract
- Medical office experience
- HIPAA
- Mid-level
Quick Apply
17h
Customer Service Representative- Swing Shift (between 10am and 8pm)
Hire Partnership LLC —Boston, MA
- $21 - $24 an hour
- Evening shift
- Medical office experience
- HIPAA
- Mid-level
Quick Apply
Nursing Manager of Regulatory Compliance
Signature Healthcare —Brockton, MA
- $42 - $60 an hour
- Full-time
- Hospital
- Word processing
- 3 years
Quick Apply

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Patient Services Representative – Pediatric Primary Care

Pediatric Associates of Norwood & Franklin
Norwood, MA

Quick Apply

Job Details

Full-time
$23 - $28 an hour

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Uniform allowance
Vision insurance
Professional development assistance
Opportunities for advancement
Life insurance
Retirement plan
Paid sick time

Qualifications

Insurance verification
EHR systems
Primary care
HIPAA
High school diploma or GED
ICD-10
Medical records
Organizational skills
EMR systems
Multi-line phone systems
Epic
Medical terminology
Medical receptionist

Full Job Description

Position Summary

We are seeking an enthusiastic and detail-oriented Patient Services Representative (PSR) to join our dedicated team at a busy pediatric medical clinic serving the Norwood and Franklin communities. As a key member of our front office staff, you will be the first point of contact for patients and families, providing exceptional customer service while supporting the day-to-day administrative operations of the practice. This role requires strong interpersonal skills, the ability to multitask, and a commitment to delivering a welcoming and efficient experience for our patients.

Key Responsibilities

Patient Interaction & Front Desk Support

Greet patients, families, and visitors with a friendly, professional demeanor.
Assist with patient check-in and check-out procedures, ensuring accuracy in all documentation.
Answer incoming calls promptly and direct inquiries appropriately using a multi-line phone system.
Provide clear and courteous communication to patients in person, over the phone, and via electronic platforms.

Scheduling & Appointment Management

Schedule, confirm, and reschedule appointments according to provider availability and patient needs.
Monitor and accommodate walk-ins and same-day appointment requests where possible.
Coordinate follow-up appointments, referrals, and any required documentation.

Insurance, Billing & Payments

Verify insurance eligibility and document verification accurately in the patient’s electronic medical record (EMR).
Collect co-pays and outstanding balances at time of service with 100% accuracy.
Post payments and balance daily receipts for end-of-day reconciliation.
Review and update patient demographic and insurance information at each visit.

Administrative Duties

Maintain confidentiality and adhere to HIPAA regulations at all times.
Manage incoming and outgoing mail and package deliveries.
File, archive, and retrieve medical records and correspondence.
Support team members and clinical staff with clerical tasks as needed.
Help ensure the front office area is clean, organized, and welcoming.

Qualifications

High school diploma, GED, or equivalent required.
Minimum of one (1) year experience in a healthcare setting, preferably pediatric or primary care.
Prior experience with EPIC electronic medical records system strongly preferred.
Bilingual candidates (especially Spanish) are highly encouraged to apply.
Proficiency in general office equipment and technology, including computers, fax machines, scanners, and multi-line phones.
Understanding of basic medical terminology, insurance billing, CPT coding, and managed care referral procedures.
Demonstrated ability to provide compassionate, respectful, and efficient service in a fast-paced environment.
Excellent communication, organization, and problem-solving skills.

Benefits

We offer a competitive benefits package including:

Medical and Dental Insurance
Retirement Plan Options
Paid Time Off (Vacation, Sick, Holidays)
Staff Wellness Initiatives
Opportunities for Professional Development
Supportive and Collaborative Work Environment

Join Our Team!
If you're passionate about helping children and families and enjoy working in a team-oriented setting, we’d love to hear from you.

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Opportunities for advancement
Paid sick time
Paid time off
Paid training
Professional development assistance
Retirement plan
Uniform allowance
Vision insurance

Application Question(s):

Additional practice site in Franklin, MA - must be able to work at both sites

Experience:

medical office: 1 year (Required)

Shift availability:

Day Shift (Required)
Night Shift (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

patient representative jobs in needham ma

Patient Services Representative – Pediatric Primary Care

Patient Care Representative

Patient Service Representative II (44-Week Position)

Patient Experience Representative (PER)

Patient Access Representative 3pm-11:30pm M-F

Patient Services Representative

Patient Access Representative: 9:30am-6pm M- F

Front Desk Representative

Lead Patient Experience Representative - Needham (onsite)

Patient Experience Representative I- The Micheli Center

Patient Experience Representative I - ED/OR (Waltham, onsite)

Patient Care Representative

Patient Check-In Representative

Patient Experience Rep I - Ophthalmology (Needham & Worcester)

Front Desk Office Lead

Dental Registration Rep

Customer Service Representative ( 2nd Shift- onsite)

Customer Service Representative part time

Customer Service Representative- Swing Shift (between 10am and 8pm)

Nursing Manager of Regulatory Compliance

I want to receive the latest job alert for patient representative in needham ma

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