Top 164 Caller Jobs in Nevada

Customer Service Representative
Optum —Las Vegas, NV
- $16 - $29 an hour
- 8 hour shift
- 18 years or older
- Computer literacy
- Medical office experience
- Paid training
Inbound Answering Service Operator
CONTINENTAL MESSAGE SOLUTION 2 LLC —Las Vegas, NV
- Computer literacy
- High school diploma or GED
- Criminal background check
- Paid training
Scheduler - LV Nellis Family Med Cl - Full Time 10 Hour Days (Non-Exempt) (Non-Union)
Keck Medical Center of USC —Las Vegas, NV
- $21.00 - $29.77 an hour
- Full-time
- Background check
- High school diploma or GED
- Clinic
Scheduler - LV Durango Family Med Cl - Full Time 10 Hour Days (Non-Exempt) (Non-Union)
Keck Medical Center of USC —Las Vegas, NV
- $17.50 - $27.01 an hour
- Full-time
- Background check
- High school diploma or GED
- Fair chance
Contact Center Care Coordinator - Referrals
Comprehensive Cancer Centers of Nevada —Henderson, NV
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
Virtual Interview Day - Access Representative Opportunities (Patient Scheduling) - Las Vegas, NV
NYU Langone Health —Las Vegas, NV
- Online Application
- High school diploma or GED
- Leadership
- Entry level
- Wellness program
Dispatcher
Walk This Way Llc —Las Vegas, NV
- $20 - $25 an hour
- Full-time
- High school diploma or GED
- Typing
- Communication skills
- Paid time off
- 401(k) matching
Quick Apply
Care Specialist I, Las Vegas, NV / Hybrid
FreedomCare —Las Vegas, NV
- $20 - $23 an hour
- Call employer
- Hybrid work
- Spanish
- Computer literacy
- Home Health
- Health insurance
- Retirement plan
Quick Apply
Medical Office Scheduler - Northwest
Comprehensive Cancer Centers of Nevada —Las Vegas, NV
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
6d
Contact Center Representative
Intermountain Healthcare —Las Vegas, NV
- $18.85 - $25.61 an hour
- Full-time
- Hybrid work
- Computer literacy
- Medical office experience
- Office
- Work from home
7h
Customer Service Representative
COMPREHENSIVE EYECARE PARTNERS LLC GROUP —Henderson, NV
- Full-time
- Microsoft Outlook
- Medical office experience
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Call Center Agent
Answer Plus Las Vegas —Henderson, NV
- From $17 an hour
- Weekends as needed
- Writing skills
- No experience needed
- Typing
- Health insurance
- Dental insurance
Quick Apply
12d
Scheduler - LV Nellis Family Med Cl - Full Time 12 Rotating Shift (Non-Exempt) (Non-Union)
USC —Las Vegas, NV
- $21.00 - $29.77 an hour
- 12 hour shift
- High school diploma or GED
- Clinic
- Medical terminology
Wellness Specialist
Life Extension Foundation Buyers Club Inc —Las Vegas, NV
- Overtime
- Nursing
- Research
- Mid-level
Quick Apply
Access Center Representative I - Temporary
Tahoe Forest Health System —Reno, NV
- $29.17 - $30.62 an hour
- Temporary
- Primary Care
- Analysis skills
- Computer skills
Quick Apply
Customer Service Representative
Richtech Robotics —Las Vegas, NV
- $60,000 - $70,000 a year
- Full-time
- Computer science
- Computer Science
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
6d
Front Desk Receptionist
COMPREHENSIVE EYECARE PARTNERS LLC GROUP —Henderson, NV
- Part-time
- Microsoft Word
- Microsoft Outlook
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Call Center Representative
Hope Christian Health Center Corp —North Las Vegas, NV
- $18 - $21 an hour
- Full-time
- Spanish
- HIPAA
- English
Quick Apply
Part Time Scanner
Riverton Elko Chevrolet GMC —Elko, NV
- Part-time
- Clean driving record
- Dealership
- Driver's License
- Opportunities for advancement
Quick Apply
Associate Patient Care Coordinator
Optum —Las Vegas, NV
- $16 - $29 an hour
- Full-time
- Microsoft Outlook
- Pass drug screening
- High school diploma or GED
- AD&D insurance
- Employee stock purchase plan

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Customer Service Representative

Optum -
Las Vegas, NV

Apply Now

Job Details

Full-time
$16 - $29 an hour

Benefits

Paid training

Qualifications

Patient scheduling systems
Patient question and concern management
Prescription processing
Phone communication
Medical insurance coverage verification
Computer literacy
Spreadsheets
Medical office experience
Health insurance policy knowledge
Patient demographics
Patient complaint handling
Assisting medical staff
Windows
High school diploma or GED
ICD-9
Healthcare referral management
Clinical data entry
Task prioritization
Decision making
Clinical information systems
Phone triage
Patient registration
Medical terminology
Communication skills
Patient scheduling via phone
Entry level
Office phone management
Quality data entry
Under 1 year
Customer data entry

Full Job Description

This position is Onsite. Our office is located at 2720 N Tenaya Way, Las Vegas, NV.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Working in a call center environment under supervision to receive and process inbound calls from patients, providers and other medical staff. Execute outbound calls or electronic task to assist with providing medical related services. Assist callers with appointment scheduling, prescriptions refills, facility locations and lab results. Resolve routine to complex issues.

This position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 8:00pm Monday-Friday and 8:00am-5:00pm Saturday & Sunday. It may be necessary, given the business need, to work occasional overtime.

We offer up to 4-6 weeks of paid training. Training will be onsite from 8:00am-5:00pm.

Primary Responsibilities:

Answers a minimum of 9 calls per hour resolving moderate to complex issues.
Schedule and verify appointments in clinical information system.
Verify and update patient demographic and insurance information.
Send and receive tasks to Provider offices to assist patient with access to medical care.
Receive and process STAT, Expedited, and At-Risk priority referrals.
Extreme high volume data entry.
Accuracy: Acquire no more than 12 scheduling errors in the calendar year, Maintain a quality assurance audit score of 95%, CSAT
Process and resolve expedited patient complaints.
Review and process medication refills.
Proactive response to inquiries from patients, providers, and internal medical staff.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED OR equivalent work experience
Must be 18 years of age OR older
Ability to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 8:00pm Monday-Friday and 8:00am-5:00pm Saturday & Sunday. It may be necessary, given the business need, to work occasional overtime

Preferred Qualifications:

6+ months experience in a customer service/call center or healthcare environment
Training in a medical office or customer service-related field
Medical Terminology
CPT and ICD - 9 coding
Expanded knowledge and use of Microsoft Excel
Advanced knowledge of insurance products
Advanced computer skills in Windows environment

Soft Skills:

Ability to demonstrate customer service and proper telephone etiquette
Strong oral and written communication skills
Solid listening, critical thinking, decision making, telephone, customer service and problem solving skills
Ability to prioritize call types

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $16 - $29 hourly based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Apply Now

Refine Your Search

caller jobs in nevada

Customer Service Representative

Inbound Answering Service Operator

Scheduler - LV Nellis Family Med Cl - Full Time 10 Hour Days (Non-Exempt) (Non-Union)

Scheduler - LV Durango Family Med Cl - Full Time 10 Hour Days (Non-Exempt) (Non-Union)

Contact Center Care Coordinator - Referrals

Virtual Interview Day - Access Representative Opportunities (Patient Scheduling) - Las Vegas, NV

Dispatcher

Care Specialist I, Las Vegas, NV / Hybrid

Medical Office Scheduler - Northwest

Contact Center Representative

Customer Service Representative

Call Center Agent

Scheduler - LV Nellis Family Med Cl - Full Time 12 Rotating Shift (Non-Exempt) (Non-Union)

Wellness Specialist

Access Center Representative I - Temporary

Customer Service Representative

Front Desk Receptionist

Call Center Representative

Part Time Scanner

Associate Patient Care Coordinator

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