Top 603 Telephone representative Jobs in Nevada

Customer Service Representative
Optum —Las Vegas, NV
- $16 - $29 an hour
- 8 hour shift
- 18 years or older
- Computer literacy
- Medical office experience
- Paid training
Customer Service / Tech Support Rep – Tech Products (Remote)
Concentrix —Nevada
- $17.31 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
3d
Customer Service Rep- Remote-West Coast-PST
Guest Supply —Nevada
- $15.72 - $23.61 an hour
- Weekends as needed
- Remote
- Microsoft Outlook
- Computer literacy
- Writing skills
Customer Service Rep – Healthcare (Remote)
Concentrix —Nevada
- $15 - $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Customer Service / Tech Support Rep – Financial (Remote)
Concentrix —Nevada
- $15 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Customer Service Rep – Financial (Seasonal, Remote)
Concentrix —Nevada
- $15 - $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Senior Customer Service Rep
EMINENT, INC. —Nevada
- $24 - $26 an hour
- Overtime
- Remote
- Microsoft Word
- Microsoft Excel
- Research
Quick Apply
10d
Customer Service Rep – Healthcare (UMA Grads, Remote)
Concentrix —Nevada
- $15 - $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Customer Service / Tech Support Rep – Media (Remote)
Concentrix —Nevada
- $15 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- 3 years
- Paid training
- Paid holidays
1d
Customer Service Rep (TX, ID, NV)
REVOLVE —Nevada
- $18 - $20 an hour
- Overtime
- Remote
- Spanish
- Microsoft Excel
- English
Quick Apply
Administrative Assistant
HSG, LLC —Las Vegas, NV
- $32.98 an hour
- Full-time
- Spanish
- High school
- Ability to walk for extended periods
12d
Billing Specialist (Remote)
Champion Tax Relief, Inc. —Las Vegas, NV
- $23 an hour
- Full-time
- Remote
- Google Workspace
- Mid-level
- Administrative experience
Quick Apply
Call Center Representative – Medicaid Member Support
Conduent State Healthcare, LLC —Nevada
- $16 an hour
- 8 hour shift
- Remote
- 18 years or older
- Computer literacy
- Medical office experience
- Paid training
- Paid holidays
1d
Call Center Representative
Precision Opinion —Las Vegas, NV
- $14.00 - $22.35 an hour
- Full-time
- 18 years or older
- Spanish
- No experience needed
- Paid training
- Health insurance
Quick Apply
Inside Sales Rep – Financial (Remote)
Concentrix —Nevada
- $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Account Manager (Remote)
Champion Tax Relief, Inc. —Las Vegas, NV
- $22 an hour
- Full-time
- Remote
- Google Workspace
- Writing skills
- Mid-level
Quick Apply
Medical Office Scheduler - Northwest
Comprehensive Cancer Centers of Nevada —Las Vegas, NV
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
9d
Management Aide (Limited Term)
Las Vegas Valley Water District —Las Vegas, NV
- $34.70 an hour
- Full-time
- Background check
- Word processing
- Writing skills
9d
Call Center Representative
Advanced Orthopedics & Sports Medicine —Las Vegas, NV
- From $18 an hour
- Full-time
- Analysis skills
- In-person
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
11d
Admissions Representative
Unitek College Of Nursing —Reno, NV
- $25 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- University
- Paid holidays
- Dental insurance
Quick Apply

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Customer Service Representative

Optum -
Las Vegas, NV

Apply Now

Job Details

Full-time
$16 - $29 an hour

Benefits

Paid training

Qualifications

Patient scheduling systems
Patient question and concern management
Prescription processing
Phone communication
Medical insurance coverage verification
Computer literacy
Spreadsheets
Medical office experience
Health insurance policy knowledge
Patient demographics
Patient complaint handling
Assisting medical staff
Windows
High school diploma or GED
ICD-9
Healthcare referral management
Clinical data entry
Task prioritization
Decision making
Clinical information systems
Phone triage
Patient registration
Medical terminology
Communication skills
Patient scheduling via phone
Entry level
Office phone management
Quality data entry
Under 1 year
Customer data entry

Full Job Description

This position is Onsite. Our office is located at 2720 N Tenaya Way, Las Vegas, NV.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Working in a call center environment under supervision to receive and process inbound calls from patients, providers and other medical staff. Execute outbound calls or electronic task to assist with providing medical related services. Assist callers with appointment scheduling, prescriptions refills, facility locations and lab results. Resolve routine to complex issues.

This position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 8:00pm Monday-Friday and 8:00am-5:00pm Saturday & Sunday. It may be necessary, given the business need, to work occasional overtime.

We offer up to 4-6 weeks of paid training. Training will be onsite from 8:00am-5:00pm.

Primary Responsibilities:

Answers a minimum of 9 calls per hour resolving moderate to complex issues.
Schedule and verify appointments in clinical information system.
Verify and update patient demographic and insurance information.
Send and receive tasks to Provider offices to assist patient with access to medical care.
Receive and process STAT, Expedited, and At-Risk priority referrals.
Extreme high volume data entry.
Accuracy: Acquire no more than 12 scheduling errors in the calendar year, Maintain a quality assurance audit score of 95%, CSAT
Process and resolve expedited patient complaints.
Review and process medication refills.
Proactive response to inquiries from patients, providers, and internal medical staff.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED OR equivalent work experience
Must be 18 years of age OR older
Ability to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 8:00pm Monday-Friday and 8:00am-5:00pm Saturday & Sunday. It may be necessary, given the business need, to work occasional overtime

Preferred Qualifications:

6+ months experience in a customer service/call center or healthcare environment
Training in a medical office or customer service-related field
Medical Terminology
CPT and ICD - 9 coding
Expanded knowledge and use of Microsoft Excel
Advanced knowledge of insurance products
Advanced computer skills in Windows environment

Soft Skills:

Ability to demonstrate customer service and proper telephone etiquette
Strong oral and written communication skills
Solid listening, critical thinking, decision making, telephone, customer service and problem solving skills
Ability to prioritize call types

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $16 - $29 hourly based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Apply Now

Refine Your Search

telephone representative jobs in nevada

Customer Service Representative

Customer Service / Tech Support Rep – Tech Products (Remote)

Customer Service Rep- Remote-West Coast-PST

Customer Service Rep – Healthcare (Remote)

Customer Service / Tech Support Rep – Financial (Remote)

Customer Service Rep – Financial (Seasonal, Remote)

Senior Customer Service Rep

Customer Service Rep – Healthcare (UMA Grads, Remote)

Customer Service / Tech Support Rep – Media (Remote)

Customer Service Rep (TX, ID, NV)

Administrative Assistant

Billing Specialist (Remote)

Call Center Representative – Medicaid Member Support

Call Center Representative

Inside Sales Rep – Financial (Remote)

Account Manager (Remote)

Medical Office Scheduler - Northwest

Management Aide (Limited Term)

Call Center Representative

Admissions Representative

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