Top 416 Service coordinator Jobs in New Braunfels Tx

Bilingual Care Coordinator (EAP)
National EAP —Texas
- $65,000 a year
- Full-time
- Bilingual
- Background check
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Front Desk Coordinator - New Braunfels, TX
ProCare Injury Specialists —New Braunfels, TX
- $20 - $22 an hour
- Full-time
- Spanish
- High school diploma or GED
- Clinic
- Disability insurance
- Health insurance
Quick Apply
8d
Service Coordinator ECI
Camino Real Community Services —New Braunfels, TX
- $47,061 a year
- Online Application
- Spanish
- Nursing
- Mid-level
11d
Training Coordinator
Crisis Center of Comal County —New Braunfels, TX
- $60,000 a year
- Full-time
- Mid-level
- Travel
- Organizational skills
Quick Apply
Human Resources Coordinator
Perry Homes —New Braunfels, TX
- Full-time
- Hybrid work
- Bachelor's degree
- Psychology
- Data entry
- Health insurance
- Dental insurance
Quick Apply
Emergency Management Coordinator
New Braunfels Utilities —New Braunfels, TX
- $83,658.99 - $108,756.68 a year
- Full-time
- Customer service
- Office
- Continuous improvement
2d
Coordinator Scheduling - New Braunfels Specialty Cardiovascular Surgery
Christus Health —New Braunfels, TX
- 8 hour shift
- Surgery
- Mid-level
- High school diploma or GED
3d
Service Coordinator I-Eden Heights
National Church Residences —New Braunfels, TX
- Full-time
- Mid-level
- Residential
- Bachelor's degree
- Health savings account
- AD&D insurance
Quick Apply
5d
Transcranial Magnetic Stimulation Care Coordinator
Family Care Center —New Braunfels, TX
- $23 - $25 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
- Profit sharing
- Wellness program
Quick Apply
4d
Activities Coordinator
Elan Westpointe —New Braunfels, TX
- Weekends as needed
- Clean driving record
- Driver's License
- Apartments
- Paid holidays
- Disability insurance
Quick Apply
1d
Program / Outreach Coordinator
Crisis Center of Comal County —New Braunfels, TX
- $55,000 a year
- Weekends as needed
- Background check
- Pass drug screening
- Public speaking
Quick Apply
Victim Assistance Coordinator
Hays County —San Marcos, TX
- Full-time
- Spanish
- Microsoft Excel
- Writing skills
- Disability insurance
- Health insurance
Millwork Customer Service Associate
McCoy's Building Supply —New Braunfels, TX
- From $17 an hour
- Overtime
- Merchandising
- High school diploma or GED
- Ability to lift 25 pounds
- On-the-job training
3d
Community Engagement Coordinator
Thriving Hearts Crisis Center, formerly Guadalupe Valley family Violence Shelter —Seguin, TX
- $43,000 - $45,000 a year
- Full-time
- Background check
- Customer service
- Public speaking
- Health insurance
- Paid time off
Quick Apply
New Home Coordinator
Tilson Homes —San Marcos, TX
- $20 - $24 an hour
- Customer service
- Office
- High school diploma or GED
- Paid training
- Health insurance
Care Coordinator
Housing First Community Coalition —San Antonio, TX
- $25 - $27 an hour
- Full-time
- Spanish
- Mid-level
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Intake Coordinator
Amerita —San Antonio, TX
- Full-time
- Mid-level
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Booking / Event Coordinator
Kona Ice of New Braunfels —New Braunfels, TX
- Full-time
- Clean driving record
- Office
- Administrative experience
- Opportunities for advancement
Quick Apply
8d
Service Coordinator (Hays County Service Coordination)
Hill Country MHDD Centers —San Marcos, TX
- $20.04 an hour
- Full-time
- CPR Certification
- BLS Certification
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
2d
Client Care Coordinator
Mindful Health —San Antonio, TX
- $20 - $25 an hour
- Evenings as needed
- CPR Certification
- Computer literacy
- HIPAA
- Disability insurance
- Health insurance
Quick Apply

I want to receive the latest job alert for service coordinator in new braunfels tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service coordinator jobs near new braunfels tx

Care Coordinator jobs in Texas

Service Coordinator jobs in New Braunfels, TX

Customer Service Representative jobs in New Braunfels, TX

Home Manager jobs in San Marcos, TX

Intake Coordinator jobs in San Antonio, TX

Emergency Management Coordinator jobs in New Braunfels, TX

Care Coordinator jobs in San Antonio, TX

Outreach Coordinator jobs in New Braunfels, TX

Care Coordinator jobs in New Braunfels, TX

Service Coordinator jobs in San Marcos, TX

Event Coordinator jobs in New Braunfels, TX

Activities Director jobs in New Braunfels, TX

Care Coordinator jobs in Allentown, PA

Care Coordinator jobs in Richmond, VA

Occupational Therapy Acute Care jobs in Maryland

Rn Transfer Center Coordinator jobs in Dallas, TX

Care Coordinator jobs in Oklahoma City, OK

Care Coordinator jobs in Bellingham, WA

Fleet Coordinator jobs in California

Hr Coordinator jobs in Philadelphia, PA

Bilingual Care Coordinator (EAP)

National EAP
Texas

Quick Apply

Job Details

Full-time
$65,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance

Qualifications

Bilingual
Spanish
Master's degree
Clinical case management

Full Job Description

The Bilingual Care Coordinator is a licensed, master’s-level clinician whose primary role is to complete EAP intakes, assess immediate needs and safety concerns, and coordinate timely referrals to appropriate counseling, treatment, and community resources. Working in a fast-paced, high-volume, call-driven environment, this position responds to inbound requests by phone, online intake dashboard, email, and live chat. The Care Coordinator may be required to provide brief, in-the-moment clinical support. The Care Coordinator manages the full lifecycle of EAP cases from initial intake through referral, follow-up, and closure. This is an intake, referral, and care coordination role rather than an ongoing psychotherapy or counseling position.

Key Responsibilities:

Intake, Assessment, and Referral Coordination

Serve as a primary point of contact for incoming EAP service requests from members
Conduct structured telephonic EAP intakes in a fast-paced environment
Monitor and respond to activity within the online intake dashboard to ensure timely service delivery
Respond to service requests coming in via email and live chat
Assess presenting needs, preferences, eligibility, and level of care, then develop an action plan and coordinate referrals to appropriate EAP counselors, treatment providers, and community resources
Triage cases, conduct safety risk assessments, and provide brief, in-the-moment clinical support as needed

Referral Follow-Through & Case Management

Own cases from intake through referral, follow-up, and closure, ensuring continuity of care and adherence to established SOPs to deliver a high quality member experience
Conduct proactive outreach and follow-ups and coordinate with internal teams and external providers to support referral completion and monitor member engagement

Workplace & Organizational Support

Oversee mandatory/formal referral cases including providing organizational guidance to HR regarding member concerns and referral needs
Track and communicate member progress, attendance, and compliance via timely reports to HR for formal referrals
Coordinate and support Critical Incident Response (CIR) services following workplace crises or traumatic events
Facilitate logistics and communication for individual and group-based response services

Provider Network Management

Coordinate care with external affiliate providers and treatment resources
Support onboarding of new providers into the EHR and provider database
Maintain provider records to ensure network quality, accessibility, and alignment with organizational standards

Documentation & Systems Management

Maintain accurate, timely, and compliant documentation across all systems
Ensure cases, communications, and provider interactions are properly documented
Utilize EHR and internal systems to manage workflows and reporting

Performance Expectations:

This role operates in a metrics-driven environment with a strong emphasis on responsiveness, quality, and client experience. Success in this role includes:

Meeting service level expectations for call response times and first outreach
Completing referrals within defined turnaround timeframes while maintaining quality alignment
Ensuring timely, accurate documentation and compliance with established workflows
Delivering high-quality client interactions as measured through quality assurance reviews
Contributing to strong client satisfaction outcomes

Qualifications & Required Knowledge, Skills, and Abilities:

Master’s degree in social work or counseling related field is required
Active clinical licensure required (LMSWs encouraged to apply)
NOTE: Unfortunately, this position does not offer hours toward the “C” for Social workers
Bilingual, Spanish-speaking required
Experience in EAP, managed care, or brief-solution oriented environments preferred

Core Competencies

Strong clinical judgment, critical thinking, and ability to assess risk
Ability to manage multiple cases while maintaining responsiveness and attention to detail
Skilled in crisis intervention, de-escalation, and short-term support
Highly organized with strong follow-through and accountability
Self-motived, ability to multitask at a high level
Effective communicator with the ability to engage both members, providers, and corporate partners
Comfortable navigating multiple systems simultaneously (e.g., EHR, Microsoft Planner, VOIP phone system, MS Teams, Outlook) while maintaining accuracy and responsiveness

Work Environment Requirements:

This is a fully remote position. Candidates must reside in Texas.
Candidates must have access to reliable high-speed internet and a private, designated workspace that supports confidentiality and minimizes distractions.

Why Join National EAP?

At National EAP, we deliver concierge-level support that makes a meaningful difference in people’s lives every day. Our team is collaborative, mission-driven, and committed to providing exceptional care to the individuals and organizations we serve.

We offer a comprehensive benefits package, including medical, dental, and vision coverage, a 401(k) with company match, generous paid time off and sick leave, and regular opportunities for team connection and engagement.

National EAP is an EEO employer and provides an employee focused dynamic work environment. If you are interested in being a National EAP Care Coordinator, please submit your resume.

Job Type: Full-time

Pay: $65,000.00 per year

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Professional development assistance
Vision insurance

Education:

Master's (Required)

Language:

Spanish (Required)

License/Certification:

license in a counseling-related field? (Required)

Location:

Texas (Required)

Work Location: Remote

Quick Apply

Refine Your Search

service coordinator jobs in new braunfels tx

Bilingual Care Coordinator (EAP)

Front Desk Coordinator - New Braunfels, TX

Service Coordinator ECI

Training Coordinator

Human Resources Coordinator

Emergency Management Coordinator

Coordinator Scheduling - New Braunfels Specialty Cardiovascular Surgery

Service Coordinator I-Eden Heights

Transcranial Magnetic Stimulation Care Coordinator

Activities Coordinator

Program / Outreach Coordinator

Victim Assistance Coordinator

Millwork Customer Service Associate

Community Engagement Coordinator

New Home Coordinator

Care Coordinator

Intake Coordinator

Booking / Event Coordinator

Service Coordinator (Hays County Service Coordination)

Client Care Coordinator

I want to receive the latest job alert for service coordinator in new braunfels tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected