Top 885 Healthcare customer service representative Jobs in New Mexico

Customer Service Representative
CVS Health —New Mexico
- $17.00 - $31.30 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Fair chance
- Health insurance
- Dental insurance
Customer Service Rep – Healthcare (UMA Grads, Remote)
Concentrix —New Mexico
- $15 - $17 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Experienced Commercial Lines Customer Service Agent
Daniels Insurance Inc. —Santa Fe, NM
- Full-time
- Bilingual
- Background check
- Sales
- Profit sharing
- Health insurance
Quick Apply
Client Service Associate (Hybrid Work Option)
Wealth Enhancement Group —Albuquerque, NM
- $42,500 - $63,750 a year
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Profit sharing
- Paid parental leave
Patient Service Representative- Bilingual
Rise Health —Silver City, NM
- Full-time
- Spanish
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
6d
Patient Financial Specialist
CHRISTUS Health —Santa Fe, NM
- From $18.22 an hour
- Full-time
- Medical office experience
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
14d
Financial Service Trainee – Albuquerque, NM – Customer Service
LSI —Albuquerque, NM
- From $17 an hour
- Part-time
- Spanish
- Customer service
- Computer literacy
- Profit sharing
- Paid training
Quick Apply
Peer Support Specialist
The Life Link —Santa Fe, NM
- $19.00 - $22.50 an hour
- Full-time
- Background check
- Classroom
- Psychiatry
- Health insurance
- Dental insurance
Quick Apply
14d
Service Coordinator
Alta Mira Specialized Family Services —Albuquerque, NM
- From $18 an hour
- Full-time
- Bachelor of Science
- Mid-level
- High school diploma or GED
- Mileage reimbursement
- Paid holidays
Quick Apply
Financial Services Representative
DVMD LLC —Albuquerque, NM
- $21 - $24 an hour
- Full-time
- Mid-level
- Finance
- University
- Loan repayment program
Quick Apply
7d
Dispatcher/Customer Service/Retail Sales
Taos Gravel Products —El Prado, NM
- $15 - $20 an hour
- Full-time
- Spanish
- Basic math
- In-person
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
WaFd Bank —Gallup, NM
- $18.00 - $19.47 an hour
- Full-time
- Microsoft Outlook
- Basic math
- Office
- Paid parental leave
- AD&D insurance
RN SUPERVISOR SURGICAL SERVICES COORDINATOR
University of New Mexico - Hospitals —Albuquerque, NM
- $37.74 - $55.44 an hour
- Full-time
- Nursing
- Surgery
- RN License
Financial Service Representative - 049
Sun Loan Company —Santa Fe, NM
- $18 - $20 an hour
- Urgently hiring
- Computer literacy
- Basic math
- Office
- Paid holidays
- Health insurance
Quick Apply
Bilingual Customer Service Specialist- 194
Sun Loan Company —Los Lunas, NM
- $18.25 - $21.00 an hour
- Urgently hiring
- Spanish
- Google Workspace
- Software troubleshooting
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
The Dufresne Spencer Group, LLC —Santa Fe, NM
- Weekends as needed
- 18 years or older
- Administrative experience
- High school diploma or GED
- Disability insurance
- Health insurance
Social Services Coordinator - Metropolitan Detention Center
Bernalillo County —Albuquerque, NM
- $28.04 - $28.60 an hour
- Weekends as needed
- Ability to walk for extended periods
- Writing skills
- English
7d
Field Service Representative - Robotic Targets
Marathon Targets —Clovis, NM
- $60,000 - $70,000 a year
- Nights as needed
- Background check
- Ability to walk for extended periods
- Military
- Paid holidays
- Disability insurance
Quick Apply
6d
Insurance Agent and Customer Service Representative
Farmers Insurance John Chavez Agency —Albuquerque, NM
- $40,000 - $75,000 a year
- Part-time
- Background check
- Communication skills
- Entry level
- Paid time off
Quick Apply
6d
Financial Services Representative
World Finance Corporation of New Mexico —Artesia, NM
- $15 - $17 an hour
- Extended hours
- Computer literacy
- Office
- Driver's License
- Paid holidays
- Health insurance
Quick Apply

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Customer Service Representative

CVS Health -
New Mexico

Apply Now

Job Details

Full-time
$17.00 - $31.30 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer operation
Customer communication

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary:

We are seeking a compassionate, customer-obsessed Customer Service Representative to care for our customers. Our customers include members of our benefit plans, employers that offer benefits, doctors, hospitals, and other providers of healthcare. In this role, you will create connections with our customers by helping with their benefits and claims to improve their health and well-being. You will be responsible for educating customers about their benefits and claims while resolving issues and directing them to helpful resources. This position requires adaptability and empathy, as you will be handling a variety of inquiries and ensuring customer satisfaction through kind and respectful interactions.

As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction. Your ability to listen and respond to customer needs is crucial in inspiring trust and loyalty.

Key Responsibilities:

Actively listen and be an advocate for customers, understand their needs and provide guidance and support
Resolve customer inquiries and issues efficiently while documenting all interactions.
Educate customers about available resources and assist them in navigating their options.
Anticipate customer needs and provide proactive solutions to enhance satisfaction.
Collaborate with team members and other departments to address service issues and improve outcomes.
Document all customer correspondence and maintain confidential records of patient information.
Follow policies, procedures, and the CVS/Aetna Code of Conduct.

Your performance will be measured by:

Customer satisfaction with the service you provide.
Demonstrating CVS/Aetna’s “Heart at Work” behaviors including Putting People First, Joining Forces, and Inspiring Trust.
Your ability to resolve customer issues the first time they call.
Quality and accuracy of interactions with customers.
Reporting to work and adhering to your assigned schedule.

Our Leadership and Welcome Teams will help you succeed by providing:

New colleague orientation to learn about our company and your role.
Engaging and comprehensive training ranging from 4 to 18 weeks depending on the customers supported.
A supportive and inclusive culture that will allow for continuous learning and growth.
Ongoing coaching and mentoring support.
Equipment and resources needed to complete assigned work.

Key Competencies and Behavioral Requirements:

Demonstrated empathy and effective communication skills.
Respectful and kind demeanor in all communications while being an advocate for our customers
Strong problem-solving and decision-making abilities.
Ability to manage multiple resources and tasks in a fast-paced environment.

This position pays $18.50/hour.

Qualified new hires are eligible for a $2,000 sign-on bonus after 9 months of service. Must remain continuously employed for a minimum 12 months.

Required Qualifications:

6+ months of customer service experience
Basic computer skills
Must live in Arizona, Colorado, Montana, New Mexico, Utah, Wyoming, Idaho, Oregon, Washington, or Nevada

Preferred Qualifications:

1+ years of customer service experience in a contact center environment, which may include calls, chats or email correspondence depending on role
1+ years of claims, provider, dental, medical or other related healthcare experience
Microsoft office experience preferred

Education:

High School Diploma, GED, or equivalent experience.

You must have:

High-speed internet access with adherence to workplace model and potential telework agreements.
Willingness to work specific hours, with flexibility

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

healthcare customer service representative jobs in new mexico

Customer Service Representative

Customer Service Rep – Healthcare (UMA Grads, Remote)

Experienced Commercial Lines Customer Service Agent

Client Service Associate (Hybrid Work Option)

Patient Service Representative- Bilingual

Patient Financial Specialist

Financial Service Trainee – Albuquerque, NM – Customer Service

Peer Support Specialist

Service Coordinator

Financial Services Representative

Dispatcher/Customer Service/Retail Sales

Customer Service Representative

RN SUPERVISOR SURGICAL SERVICES COORDINATOR

Financial Service Representative - 049

Bilingual Customer Service Specialist- 194

Customer Service Representative

Social Services Coordinator - Metropolitan Detention Center

Field Service Representative - Robotic Targets

Insurance Agent and Customer Service Representative

Financial Services Representative

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