Top 1543 Program support representative Jobs in New Mexico

Customer Service Representative
CVS Health —New Mexico
- $17.00 - $31.30 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Fair chance
- Health insurance
- Dental insurance
Customer Service Representative, Behavioral Health (Shift: Mon-Fri 11:45AM-8:15PM EST)
CVS Health —New Mexico
- $17.00 - $31.30 an hour
- 8 hour shift
- Remote
- Microsoft Excel
- Microsoft Outlook
- Residential
- Health insurance
- Dental insurance
4d
Behavioral Health Group Facilitator Part Time
Vanguard Behavioral Health NM —Santa Fe, NM
- $25 - $40 an hour
- Part-time
- Addiction Medicine
- Word processing
- Writing skills
- Flexible schedule
Quick Apply
Travel ER RN
Fusion Medical Staffing —Santa Fe, NM
- $1,891 - $2,012 a week
- Full-time
- Acute care
- Nursing
- Vital signs
- Disability insurance
- Health insurance
1d
Travel ER RN
Fusion Medical Staffing —Santa Fe, NM
- $1,891 - $2,012 a week
- Full-time
- Acute care
- Nursing
- Vital signs
- Disability insurance
- Health insurance
1d
Field Service Technician - Power Systems
Wagner Equipment Co. —Hobbs, NM
- $36.50 - $52.60 an hour
- Writing skills
- Mid-level
- 3 years
- AD&D insurance
- Paid holidays
Quick Apply
Staff Physician MD/DO, Primary Care Gallup, New Mexico SIGN-ON BONUS
Duke City Urgent Care —Gallup, NM
- $250,000 - $300,000 a year
- Part-time
- CPR Certification
- Medicine
- PALS Certification
- Health insurance
- Dental insurance
Quick Apply
Safety Representative
J.B. Henderson Construction —Santa Teresa, NM
- Construction site
- Writing skills
- Mid-level
- Profit sharing
- Disability insurance
Veterinarian | $100k+ Sign-on Bonus | Cielo Grande Veterinary Center
Cielo Grande Veterinary Center —Roswell, NM
- $115,000 - $135,000 a year
- Full-time
- Communication skills
- Entry level
- Continuing education credits
- Relocation assistance
Travel CT Technologist
Fusion Medical Staffing —Las Cruces, NM
- $1,873 - $2,153 a week
- Full-time
- Anatomy knowledge
- Hospital
- Computer literacy
- Disability insurance
- Health insurance
5d
Travel CT Technologist
Fusion Medical Staffing —Las Cruces, NM
- $2,059 - $2,367 a week
- Anatomy knowledge
- Hospital
- Computer literacy
- Disability insurance
- Health insurance
5d
Travel CT Technologist
Fusion Medical Staffing —Las Cruces, NM
- $1,873 - $2,153 a week
- Anatomy knowledge
- Hospital
- Computer literacy
- Disability insurance
- Health insurance
5d
Hospice Registered Nurse Admissions
Gentiva —Albuquerque, NM
- Full-time
- CPR Certification
- Nursing
- RN License
- Flexible schedule
Quick Apply
Safety Coordinator
Pipeline Construction Company - Nationwide —Jal, NM
- $28 - $35 an hour
- Online Application
- Spanish
- 5 years
- English
- Health savings account
- Health insurance
Quick Apply
Travel MRI Technologist
Fusion Medical Staffing —Las Cruces, NM
- $2,192 - $2,519 a week
- Full-time
- Patient monitoring
- Hospital
- Computer literacy
- Disability insurance
- Health insurance
1d
RN - Hospice - Transition Navigator
Enhabit Home Health & Hospice —Carlsbad, NM
- Full-time
- Background check
- Nursing
- RN License
- Health savings account
- Health insurance
Quick Apply
Survey CAD Tech II-IV
Souder, Miller & Associates —Las Cruces, NM
- $22 - $34 an hour
- Full-time
- Clean driving record
- Civil engineering
- Data analysis skills
- Wellness program
- Paid jury duty
Quick Apply
Travel ICU RN
Fusion Medical Staffing —Santa Fe, NM
- $1,917 - $2,039 a week
- Full-time
- Nursing
- RN License
- Computer literacy
- Disability insurance
- Health insurance
Travel ICU RN
Fusion Medical Staffing —Albuquerque, NM
- $1,465 - $1,559 a week
- Travel nursing
- Nursing
- RN License
- Computer literacy
- Disability insurance
- Health insurance
Travel ICU RN
Fusion Medical Staffing —Clovis, NM
- $2,010 - $2,138 a week
- Full-time
- Nursing
- RN License
- Computer literacy
- Disability insurance
- Health insurance
1d

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program support representative jobs near new mexico

Customer Service Representative

CVS Health -
New Mexico

Apply Now

Job Details

Full-time
$17.00 - $31.30 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Computer operation
Customer communication

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary:

We are seeking a compassionate, customer-obsessed Customer Service Representative to care for our customers. Our customers include members of our benefit plans, employers that offer benefits, doctors, hospitals, and other providers of healthcare. In this role, you will create connections with our customers by helping with their benefits and claims to improve their health and well-being. You will be responsible for educating customers about their benefits and claims while resolving issues and directing them to helpful resources. This position requires adaptability and empathy, as you will be handling a variety of inquiries and ensuring customer satisfaction through kind and respectful interactions.

As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction. Your ability to listen and respond to customer needs is crucial in inspiring trust and loyalty.

Key Responsibilities:

Actively listen and be an advocate for customers, understand their needs and provide guidance and support
Resolve customer inquiries and issues efficiently while documenting all interactions.
Educate customers about available resources and assist them in navigating their options.
Anticipate customer needs and provide proactive solutions to enhance satisfaction.
Collaborate with team members and other departments to address service issues and improve outcomes.
Document all customer correspondence and maintain confidential records of patient information.
Follow policies, procedures, and the CVS/Aetna Code of Conduct.

Your performance will be measured by:

Customer satisfaction with the service you provide.
Demonstrating CVS/Aetna’s “Heart at Work” behaviors including Putting People First, Joining Forces, and Inspiring Trust.
Your ability to resolve customer issues the first time they call.
Quality and accuracy of interactions with customers.
Reporting to work and adhering to your assigned schedule.

Our Leadership and Welcome Teams will help you succeed by providing:

New colleague orientation to learn about our company and your role.
Engaging and comprehensive training ranging from 4 to 18 weeks depending on the customers supported.
A supportive and inclusive culture that will allow for continuous learning and growth.
Ongoing coaching and mentoring support.
Equipment and resources needed to complete assigned work.

Key Competencies and Behavioral Requirements:

Demonstrated empathy and effective communication skills.
Respectful and kind demeanor in all communications while being an advocate for our customers
Strong problem-solving and decision-making abilities.
Ability to manage multiple resources and tasks in a fast-paced environment.

This position pays $18.50/hour.

Qualified new hires are eligible for a $2,000 sign-on bonus after 9 months of service. Must remain continuously employed for a minimum 12 months.

Required Qualifications:

6+ months of customer service experience
Basic computer skills
Must live in Arizona, Colorado, Montana, New Mexico, Utah, Wyoming, Idaho, Oregon, Washington, or Nevada

Preferred Qualifications:

1+ years of customer service experience in a contact center environment, which may include calls, chats or email correspondence depending on role
1+ years of claims, provider, dental, medical or other related healthcare experience
Microsoft office experience preferred

Education:

High School Diploma, GED, or equivalent experience.

You must have:

High-speed internet access with adherence to workplace model and potential telework agreements.
Willingness to work specific hours, with flexibility

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

program support representative jobs in new mexico

Customer Service Representative

Customer Service Representative, Behavioral Health (Shift: Mon-Fri 11:45AM-8:15PM EST)

Behavioral Health Group Facilitator Part Time

Travel ER RN

Travel ER RN

Field Service Technician - Power Systems

Staff Physician MD/DO, Primary Care Gallup, New Mexico SIGN-ON BONUS

Safety Representative

Veterinarian | $100k+ Sign-on Bonus | Cielo Grande Veterinary Center

Travel CT Technologist

Travel CT Technologist

Travel CT Technologist

Hospice Registered Nurse Admissions

Safety Coordinator

Travel MRI Technologist

RN - Hospice - Transition Navigator

Survey CAD Tech II-IV

Travel ICU RN

Travel ICU RN

Travel ICU RN

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