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Workplace Assistant

Saronic Technologies -
New Orleans, LA

Quick Apply

Job Details

Full-time

Benefits

Stock options
Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Snacks provided
Vision insurance
401(k) matching
Life insurance
Food provided
Pet insurance

Qualifications

Visitor query response
Customer communication
Operations coordination
Customer support ticket management

Full Job Description

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.

Job Overview

The workplace assistant is the first point of contact for employees, candidates, customers, and vendors. This role provides front-desk coverage, visitor management, workplace & facilities support, and administrative coordination to ensure a safe, welcoming, and well-operated office environment.

This position also supports day-to-day office operations and facilities coordination, helping maintain workplace functionality, address routine issues, and ensure continuity of operations in a high-visibility, professional setting.

Responsibilities

Serve as the first friendly point of contact; greet visitors and manage check-in processes to ensure a professional, warm and welcoming experience
Maintain office readiness, including cleanliness, organization, and overall presentation
Coordinate visitor management processes, including pre-registration and compliance with security protocols
Partner with Security to manage access, visitor flow, and adherence to onsite policies
Support day-to-day office operations, including office supplies, mail distribution, F&B re-stock and general administrative coordination
Coordinate and oversee facilities needs, including minor repairs, preventative upkeep, and vendor engagement for routine services
Monitor, track, and escalate operational and facilities-related issues to appropriate stakeholders, ensuring timely resolution
Assist with onboarding and offboarding by ensuring workspace readiness and supporting basic setup and orientation logistics
Support meetings and events through coordination of room setup, catering, and space readiness
Track recurring issues and provide feedback to Workplace and Facilities to improve office operations
Perform a range of administrative tasks to support overall office efficiency and day-to-day operations

Qualifications

Proven ability to manage front-facing responsibilities with professionalism, including greeting visitors, handling inquiries, and maintaining a positive organizational image
Strong organizational and coordination skills, with experience managing schedules, appointments, and multiple priorities simultaneously
Excellent written and verbal communication skills, with the ability to interact effectively across teams and with external stakeholders
Detail-oriented with the ability to track, manage, and follow up on tasks, projects, and administrative processes
Experience supporting operational workflows, including data entry, documentation, and cross-functional coordination
Proficiency in workplace tools and systems, including Slack, Microsoft Teams, Envoy, Confluence, and Microsoft Excel
Familiarity with submitting and managing facilities requests and handling basic IT support requests or ticketing systems
Ability to work independently while also collaborating effectively in a team environment
Strong problem-solving skills and adaptability in fast-paced or dynamic settings
Customer-service mindset with a focus on responsiveness, professionalism, and efficiency
Prior experience in administrative, coordination, or specialist-type roles preferred

Physical Demands

Prolonged periods of sitting at a desk and working on a computer
Occasional standing and walking within the office
Manual dexterity to operate a computer keyboard, mouse, and other office equipment
Visual acuity to read screens, documents, and reports
Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies
Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages)

Benefits:

Medical Insurance: Comprehensive health insurance plans covering a range of services

Saronic pays 100% of the premium for employees and 80% for dependents

Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care

Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents

Time Off: Generous PTO and Holidays

Parental Leave: Paid maternity and paternity leave to support new parents

Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses

Retirement Plan: 401(k) plan with company match

Stock Options: Equity options to give employees a stake in the company’s success

Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage

Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline

Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office

Saronic CCPA Notice for Candidates and California Employees

If this role is based in the United States, it requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).

Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We are also committed to providing reasonable accommodations for qualified individuals with disabilities.

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Refine Your Search

data entry jobs in new orleans la

Workplace Assistant

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Office Assistant (In Office)

EDI Data Support Clerk I - In Office

Administrative and Operations Support Clerk

Customer Service Associate

Data Processor I, AIS, Constituency Records

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Administrative Assistant I

Patient Account Customer Service Rep- Revenue Cycle- Remote

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General Clerk

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ROI Medical Records Specialist

Dispatcher/Secretary

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