Top 440 Patient representative Jobs in New York, Ny

Senior Client Service Representative, OASAS Outpatient Clinic
Bridging Access To Care Inc —Brooklyn, NY
- $29.44 an hour
- Full-time
- Microsoft Word
- Mid-level
- High school diploma or GED
- Paid training
- Continuing education credits
Quick Apply
14d
Patient Access Representative
JAG Physical Therapy —Staten Island, NY
- Full-time
- Administrative experience
- High school diploma or GED
- Travel
- Commuter assistance
- Health savings account
Quick Apply
8d
Patient Access Specialist I
Hospital for Special Surgery —New York, NY
- $32.39 - $36.04 an hour
- Full-time
- Microsoft Outlook
- Basic math
- High school diploma or GED
14d
Patient Representative
NYC Health + Hospitals —New York, NY
- $54,121 a year
- Online Application
- Skilled nursing facility
- Inpatient
- Research
- Commuter assistance
- Paid holidays
Patient Service Representative
Lenox Hill Radiology —New York, NY
- $17 - $23 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Clinic
- Health savings account
- Health insurance
Part-Time Patient Services Associate/Patient Access - Brooklyn
NYU Langone Health —Brooklyn, NY
- $26.12 an hour
- Part-time
- Microsoft Outlook
- OSHA
- HIPAA
- Wellness program
1d
Patient Services Representative
RYAN-CHELSEA CLINTON COMMUNITY HEALTH CENTER —New York, NY
- $26.93 - $28.49 an hour
- Full-time
- Spanish
- Primary Care
- English
Quick Apply
10d
Access Service Representative – Radiology – Part Time - Days
NewYork-Presbyterian Hospital —Brooklyn, NY
- $27.18 - $29.17 an hour
- Part-time
- Hospital
- Computer literacy
- High school diploma or GED
Access Service Representative – Radiology – Part Time
NewYork-Presbyterian Hospital —Brooklyn, NY
- $27.18 - $29.17 an hour
- Part-time
- Hospital
- Computer literacy
- High school diploma or GED
Temp Medical Secretary - Radiology
NYU Langone Health —New York, NY
- $69,604.56 a year
- Temporary
- Hospital
- Computer literacy
- HIPAA
- Wellness program
3d
Patient Service Representative
CityMD —Brooklyn, NY
- $18.25 an hour
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
1d
Access Service Representative
Northwell Health —Staten Island, NY
- $27.38 - $29.38 an hour
- Per diem
- Hospital
- English
- High school diploma or GED
7d
Patient Access Associate
BronxCare Health System —Bronx, NY
- $29.10 - $29.67 an hour
- Part-time
- Spanish
- Customer service
- English
Physician Contact Center Representative
Hospital for Special Surgery —New York, NY
- $32.39 - $36.04 an hour
- Full-time
- High school diploma or GED
- Experience equivalent to degree accepted
- Computer skills
3d
Patient Services Representative
AllHealth Diagnostic & Treatment Center —Brooklyn, NY
- $18 - $22 an hour
- Full-time
- Spanish
- Google Workspace
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
10d
Patient Service Representative - Brooklyn
CityMD —Brooklyn, NY
- $18.25 an hour
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
1d
Part-time Patient Service Representative
CityMD —Brooklyn, NY
- $18.25 an hour
- Part-time
- Bilingual
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
1d
Associate Patient Account Representative
Northwell Health —New York, NY
- $39,290 - $59,800 a year
- Full-time
- High school diploma or GED
- Data entry
- Typing
2d
Patient Access Representative
PT Administrative Services LLC —Brooklyn, NY
- Full-time
- Administrative experience
- High school diploma or GED
- Travel
- Commuter assistance
- Health savings account
Quick Apply
Patient Access Representative
Jersey City Medical Center —Jersey City, NJ
- $21.07 - $26.22 an hour
- Weekends as needed
- Hospital
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays

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Senior Client Service Representative, OASAS Outpatient Clinic

Bridging Access To Care Inc -
Brooklyn, NY

Quick Apply

Job Details

Full-time
$29.44 an hour
14 days ago

Benefits

Paid training
Continuing education credits
Health savings account
AD&D insurance
Disability insurance
Dependent care reimbursement
Health insurance
Dental insurance
Flexible spending account
Paid time off
Family leave
On-the-job training
Parental leave
Dependent health insurance coverage
Employee assistance program
Vision insurance
403(b)
Paid orientation
Professional development assistance
Opportunities for advancement
Loan assistance
Bereavement leave
Life insurance
Referral program
Retirement plan
Paid sick time

Qualifications

Overseeing health insurance pre-certification
Medicare
Insurance verification
Managed care
Medicaid billing
Intake
Maintenance data entry
High school diploma or GED
Medicaid health insurance
ICD-10
Customer engagement
Medicaid
Office management
HIV/AIDS care
Experience working with individuals with substance use disorders
Clinical program staff coordination

Full Job Description

,,is ,,Who is Bridging Access to Care, Inc.:Bridging Access to Care, Inc. (BAC) is a nonprofit, multi-service, community-based behavioral health care organization committed to building healthy communities, one person at a time.

In 2012, Brooklyn Aids Task Force changed its name to BAC and successfully made the transition from an AIDS-centered organization to a multi-service community-based healthcare organization. Brooklyn Aids Task Force was the very first HIV/AIDS organization in Brooklyn prioritizing serving persons living with HIV/AIDS (PLWHA) since 1986. Today, BAC provides mental health and substance use-related social services, comprehensive HIV/AIDS care, and coordinated health care and supportive services to under-served racial and ethnic minority communities in Brooklyn and other parts of New York City.

Bridging Access to Care, Inc. offers a competitive salary package, including health insurance, retirement plan, paid time off, and opportunities for professional development.Employees working in our Health Services divisions is requires to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources.

JOB SUMMARY: The Senior Client Support Representative in our First Steps, OASAS clinic will serve as the welcoming face and trusted resource. The Senior Client Support Representative will support our outpatient clinic and support the SAMSHA Grant for Benefit of Homeless Individuals team (GHBI). Under the guidance of the Clinic Director of OASAS this position helps individuals navigate the path to treatment by providing compassionate support, coordinating services, and ensuring access to care. Such as our Substance Use Program, DWI Program, Harm Reduction Program, and HIV/HCV/STI testing.

This role combines customer service, patient intake, insurance verification, scheduling coordination, and administrative support to ensure clients receive timely access to care. The representative manages client registrations, verifies insurance eligibility and authorizations, coordinates referrals and appointments, maintains electronic health records, supports grant-funded programs, and collaborates with clinicians, and providers. The Senior Client Support Representative plays a critical role in creating a smooth and positive experience for clients and their families.

EDUCATION AND WORK QUALIFICATIONS:

MINIMUM: High School Diploma/GED or equivalent required, associate’s degree or higher, strongly preferred.
MINIMUM: Four (4) years’ related experience in related field
MINIMUM: Two (2) years’ experience with AA
MINIMUM:Two (2) years’ understanding of insurance benefits for Medicaid/Medicare, Medicaid/HMO and private insurance companies

DUTIES AND RESPONSIBILITIES:

Customer Engagement & Client Services

Greet and assist clients, visitors, and stakeholders in a professional and welcoming manner.
Manage front desk operations, including reception area setup, refreshments, and client comfort.
Answer and direct phone calls while providing exceptional customer service.
Provide information regarding agency programs, services, and community resources.
Distribute educational materials and transportation assistance when appropriate.
Coordinate walk-in services, including HIV/HCV/STI testing and client referrals.
Build and maintain positive relationships with clients, families, providers, and referral partners.
Handle confidential information in compliance with privacy regulations.

Administrative Operations & Office Management

Maintain daily office operations and coordinate facility schedules.
Register patients and accurately collect demographic, referral, and intake information.
Establish and maintain electronic client records (eCR/EMR).
Review and manage client charts for completeness, storage, and compliance.
Process consultant invoices and manage program supply inventories.
Receive, review, and distribute mail and deliveries.
Generate weekly and monthly operational reports for program leadership.
Collect co-payments and maintain accurate documentation.
Proactively identify and resolve operational challenges in a fast-paced environment.

Insurance Verification, Intake & Program Coordination

Verify patient insurance eligibility and maintain accurate insurance records.
Obtain prior authorizations and continuation approvals from commercial and managed care plans.
Monitor insurance coverage and communicate potential coverage issues to patients, families, providers, and supervisors.
Ensure accurate insurance documentation is uploaded and maintained within the EMR system.
Coordinate intake processes for DWI, First Steps, OMH Satellite Clinic, and GBHI programs.
Schedule referrals within established timelines and maintain clinician scheduling accuracy.
Coordinate urine toxicology services and related program requirements.
Manage data entry, chart maintenance, and reporting for SAMHSA GBHI grant requirements, including SPARS documentation.
Coordinate referrals between internal programs and ensure adherence to intake and referral protocols.
Maintain knowledge of insurance billing practices, ICD-10 coding, Medicaid, Medicare, managed care, and private insurance plans.

KNOWLEDGE, SKILLS AND ABILITIES:

Proficiency in Microsoft Word; Comfortable with digital tools and software for project management, data tracking, and communication, with a commitment to leveraging technology to improve program outcomes.
Flexibility with strong organizational/prioritization skills with the ability to adhere to deadlines
Ability to prioritize and follow policy and procedures.
Knowledge of Billing thorough understanding of insurance benefits for Medicaid/Medicare, Medicaid/HMO and private insurance companies;
Knowledge of Billing Practices (ICD10) a plus

Pay: $29.44 per hour

Benefits:

403(b)
AD&D insurance
Bereavement leave
Continuing education credits
Dental insurance
Dependent care reimbursement
Dependent health insurance coverage
Disability insurance
Employee assistance program
Family leave
Flexible spending account
Health insurance
Health savings account
Life insurance
Loan assistance
On-the-job training
Opportunities for advancement
Paid orientation
Paid sick time
Paid time off
Paid training
Parental leave
Professional development assistance
Referral program
Retirement plan
Vision insurance

Education:

High school or equivalent (Required)

Experience:

supporting individuals with substance use and recovery: 4 years (Required)
healthcare admin., client services, behavioral health,: 4 years (Preferred)
Alcoholics Anonymous (AA), recovery support services: 2 years (Required)
verifying insurance eligibility and benefits: 2 years (Required)
grant-funded programs or reporting system: 3 years (Required)
conducting intakes and collecting demographic information: 3 years (Required)

Work Location: In person

Quick Apply

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